Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Rash driving of TSRTC bus driver leads to an accident

Bus was about to start when I reached the bustop and I started waving hands to stop the bus and I was literally waving my hands infront of bus, but driver started to go away and I had to catch running bus. It would be okay for me to wait for the next bus but it was dangerous for 18year old girl to wait at bustop when these busses are not that regular. This bus driver started yelling at me after getting into the bus saying that I had wish to die under his bus and couldn't wait for him to stop the bus and even raised his hand at me. Firstly, he didn't stop the bus that is why I catched running bus
Next, it is not my problem if he didn't see and he was telling me hat I didn't wave my hand and tell him to stop, my work is to not to miss this bus and say him to stop and I did both of them but he was pretty rude and yelled at me like he was not at fault.
This is not the First time I've seen driver and conductors being rude there were few times where I've seen lady conductor raising hand at a girl and saying that her mother didn't raise her well just because she didn't carry 20/- change with her.
Bus number 90N/U(dilshuknagar-uppal), I don't remember exact bus number but it was on 14 February 7:13pm at dilshuknagar bustop and red colour name plate.

14/02/23, 6:37 am
TSRTC metro Bus no. 211 which was supposed to go to Secunderabad Station sped through the Risala Bazar bus stop despite the public waving hands, indicating it to stop. The conductor saw us just smiled mockingly, did not take any action to stop the bus.
Is this the way transport made for public should function? Please take some measures to atleast educate the great TSRTC drivers and conductors of the service for which they are hired.

On Monday, I came to the bus stop under raidurg metro station and was waiting for the 195/G bus since around 8:40 PM. I had been waiting for the bus for more than 50 minutes, but not a single 195/G showed up. Whoever reads this, I request you to take a severe action on the delay of the 195/G tsrtc bus....

The bus i boarded has problem of fuel leaking, that was found out by the stanger who is passing by us on the road and stopped bus and told the driver untill then driver has no idea this was such a negligence by the crew. Now bus driver told us to board another bus at kodad

I have booked a ticket from khammam to hyderabad travelling on 13/02/2023 at 05:40AM in Garuda. I have called driver to intimate him that I will get into bus at warangal cross-road and he said ok. Later after 30min, I have called him to ask the status of bus and that ### was shouting at me for calling him second time. There is no point in arguing with me instead of giving information. So i request you to take stringent action against him so that such ###S will not repeat the mistake again.

Driver name: Venkateswarlu
Driver CONTACT no. [protected]
Bus: Garuda, 5:40 AM on 13/02/2023 from khammam to hyderabad

CUSTOMER details:
Name: M Manoj Reddy,
CONTACT no. [protected],
Designation: ASSISTANT Engineer
Company: TS Transco (Electricity department)

I am Koushik studying Btech 2nd year and i lost my buss pass today morning between 7:20 to 7.40 in a 216 bus from Lakdikapool to mehdipatnam and it so happens that today way the end date of the pass which is 10th.
So what are the procedures i need to do to get a new bus pass?

Thank You

Your service no 1783 Hyderabad to Eluru bus cleanliness is horrible, seats are dirty with foul smell. Nobody feels to travel by your buses if your luxury buses are maintained like this .
Where as APSRTC buses are very clean and tidy in the same route.
Felt shame for the state of maintenance of our RTC buses.

As I am a student of gurunanak institutions technical campus ibrahimpatnam i daily travel in the rtc bus and today it was such a bad thing has happened conductor did not have me the money back I asked him he said he'll combine and give me the money but he didn't. I travel from kadthal to tukkuguda daily this type of this is not tolerable by normal citizen i have given 100rs and i didn't get back by 60rs and the bus didn't stop also I'm really upset with this behaviour of the conductor plz kindly take action against them and plz provide conductors changes (money)
My contact number: [protected] plz return the money back.. or you may plz do it by normal transfer

I have purchased a travel as you like ticket by Hakeempet depo bus conductor 237066, bus No.AP11Z7579, service 0552 vide Bill No.[protected], bus route No.25M SN, MahatmaGA issued sig name on[protected] at 14:36, due to heavy rush i could not notice the mistake crept in gender category as the conductor mentioned male instead of female, due to such mistake i was forced to purchase another ticket to proceed to ecil to mallapur vide ticket No.TNA148600...

TSRTC is not taking any action on the complaints regularly.

Hi
Regarding bus fares
Taking the advantage of less busses today
They are charging more
And even the destination and source address is changed according to their convenient cost
Please look into it.

DRI - NO: 219879
COND-NO : 211839
VEHICLE NUMBER :AP29Z3524

Worest service i have came across in Hyderabad... worest buses... puvvoda Ajay Kumar garu... please resign chesi...okasri bus lo travel cheyandi...shame on Telangana govt...

I booked a seat online from mgbs hyd to Chennai. My seat had no leg stretcher but was charged equal amount as the seat with leg stretcher. Seats with stretchers were not clearly highlighted while booking. I couldn't sleep the whole night and had so much pain in the legs. This is unacceptable. Service no 1326

Hi, my name is vamsi, and my number [protected], I am doing small job in hyd, I try to board in ordinary bus from kphb to vijayawada @07am 5/02/2023, but the reservation boy(Kphp reservation point) and the RTC bus government employees (who is note down the bus numbers) force me to get super luxury bus and get the spot reservation.

I asked then is there any ordinary/ express bus ?, they replied that no ordinary bus, and there is no direct bus to ramachandrpurm(rcpm)

After 15min decision, I said ok to reservation..

They done reservation via Abhibus website using the abhibus agent login..

My distinction is hyd to rcpm, luxury bus will 700 charges, but hyd to vijayawada 550 charges.

While I am traveling I observed there is express & ordinary buses, extra charges for me...

Mentally distributions,

I observed that They don't have any responsibility, & they are have confidence that no one going take any action on them.

That the reason I rasing this compliment, how can I full fill my extra charges.

Here my point is:
1) Why they provide me worng information??

2) in TSRTC counter government, why they booking via Abhibus website..??

We bought travel as you like ticket from lingampally. Conductor did. Mistake in gender and just cut down fe and kept it as male.
Now while traveling in one of bus other conductor started arguing like it's your mistake and i won't accept ticket. He even started arguing and forced us to take ticket.
He is saying it's a rule that if any mistake happened that bus conductor who made mistake should write his contact number or staff id which we don't know. If it's a rule u should mention it on ticket or make people aware. Because o[censored]r mistake we are embarrassed in front of others as if we deliberately did mistake.

I had not yet received my driving license from the Telangana state transport department, as my application was accepted on 12/10/2022and as of today it's 80 days and still, my card was printed on 14/10/2022.

Application No: TS009/152677/2022/L
License/ Registration NO: TS[protected]

I request kind authorities to please issue my permanent license as soon as possible already its being late

On[protected], I booked the ticket in TSRTC From Kodad to Hyderabad, travelling date[protected] at 5.20am, 380rs money got cutted from my account. But i haven't received any message and mail from TSRTC. I lost 380 rs. Please consider my request.

Bus no: AP28Z1904
DRV: 221076
CON: 216996
TNO: 00040428

This particular conductor was so rude and stopped the bus in between. Also asked the driver to take to the police station without my fault.

Hi, there is no parity on ticket charges. TSRTC made bus facility available for the educated persons. They did not think about the illiterates and poor people who can not afford a smart phone. This category people can not book a ticket without smart phone and minimal education qualifications. Every bus should have minimum of 5 vacant seats for such kind people.
In addition to the above, the amount charged from Parkal (Telangana) to Hyderabad KPHB was 390/- excluding Internet booking charges, Whereas the same bus fare has been reduced to 340/- within short span of time. How can they charge different amount for the same route, same bus, same distance? Take a look at the service number 8441 bus on images attached.
Moreover, tickets prices have been increased like anything. In simple terms, the prices have been doubled compared to the prices prior to Covid-19 pandemic.