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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 4

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D
Jan 30, 2024
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Address: Pragati nagar NTR Circle, Bachupalli road

Saw TSRTC timetable that mentioned 4 buses on route in 1 hr timespan while waited for 1.30hr bus on route were not available instead took alternate connecting bus. If can modify time schedule at stops will help people know and long waits can be avoided.
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    Jan 29, 2024
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    Please provide us (people) information before cancellation of any route service, as we seen Munugode-Dilsuknagar bus was cancelling frequently. Due to this, planned activities are delaying and also people suffering at choutuppal bus station with heavy crowd.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      Durgam Ashok
      Jan 24, 2024
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      Dear sir,
      There is a lack of proper maintenance of the passenger complaint and grievances register at the Miryalaguda depot by drivers, conductors, and depot officials. Can you provide more information on this issue?. Pls provide the rules regarding maintenance of register.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        Durgam Ashok
        Jan 23, 2024
        May 24, 2024
        This thread was updated on May 24, 2024
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        Rude behaviour of staff

        Good evening sir,

        I am Ashok. Today, while I was on a TSRTC bus, I asked the driver to stop, and he responded disrespectfully by asking, "What is stopping you?" When I asked him to speak respectfully to a passenger, he argued with me and even attempted to physically harm me while using inappropriate language. I reported the incident to the Assistant Manager of the depot, but received no positive response. I am bringing this...
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        Sri_ram_ss
        from Jangaon, Andhra Pradesh
        Jan 23, 2024
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        Bus no : TS 19 Z 0002
        Timings : 6 pm to 6 15
        Route: uppal to secunderabad

        My cousin is travelling in the bus, conductor has misbehaved with her and no proper manners, these type of people are not eligible to work in the public transports.
        You rtc management has to focus on discipline and manners first .
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          Soyeba01
          from Karimnagar, Andhra Pradesh
          Jan 23, 2024
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          This morning, on January 23rd around 9:45 A.M., I was traveling from Karimnagar to Hanmakonda, with my stop being SR University. As a final-year B.Tech student, I take the bus daily. As usual, I requested the bus to stop at my university, explaining my urgency for an exam. However, they instantly began yelling at me. Despite my pleas, the conductor and driver not only refused to listen but also blamed me for choosing their bus.

          As i also informed them that i come to college for past 3 years and i never had this experience but they didn't listen to me and abruptly stopped the bus in the middle of a jungle, leaving me in an unfamiliar location with dense trees and no sign of any help.

          As a 20-year-old girl, I experienced intense fear standing alone in this unknown place.

          I sincerely request you, sir, to take immediate action against them. I called the concerned depot in Nizamabad +[protected], but the person remained silent without providing any response. It's disheartening how people can be so indifferent, showing no concern how a girl to be left in a unknown road with no safety .

          I request you sir to take serious action against the bus driver and the lady conductor . Iam providing you the details through a photo.
          +1 photos
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            D
            Durgam Ashok
            Jan 23, 2024
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            Staff rude behaviour.

            Good evening sir,

            I am Ashok. Today, while I was on a TSRTC bus, I asked the driver to stop, and he responded disrespectfully by asking, "What is stopping you?" When I asked him to speak respectfully to a passenger, he argued with me and even attempted to physically harm me while using inappropriate language. I reported the incident to the Assistant Manager of the depot, but received no positive response. I am bringing this...
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            Venkatesh308
            Jan 18, 2024
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            I was raised this complaint after waiting more than 1 hr at nakrekal bus stand in the second day of Sankranti festival. Previously, Every 15 min buses comes to nakrekal from suryapet, but now that not happening. Even I have seen news that RTC providing extra/special buses during Pongal festival, but actual scenario is different. There is only one bus running from Nakrekal bus stand. I request RTC to please provide more buses based on passenger density
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Seethal Krishna Sai Avadhanula
              Jan 17, 2024
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              Hello. Sir
              This is to inform you that during office timings (8:30-10) the buses from lingampally to uppal are not available during the time.We are unable to reach the office ontime.
              So please increase the buses in this route.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                HarishReddy@143
                Jan 16, 2024
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                Address: JANGAON
                Website: TSRTC COMPLAINT FORUM

                Dear si tsrtc chairman and ministry and md sir sajjanar...Pleasee maintaining the vus neatly and pleasent i saw alcohol bottle in the bus jangaon depot. Lease action taken immediately on the bus conductor and depot manager.Passengers are have alcohol bottle while traveling in bus and also drinking in bus and put the bottle in bus under seat..
                +2 photos
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                  HarishReddy@143
                  Jan 16, 2024
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                  Address: Jangaon

                  Please need to maintaining bus without alcoholic persons I mean passanger have alcohol bottle while traveling in bus to alcohol bottle please observation in bus Conductor I don't know iam traveling while medipally to jangaon I saw back side seat beside door Alcohol bottle..please action immediately depoet manager and bus conductor.!
                  +2 photos
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                    A
                    Ajay kumar goud Kasani
                    from Hyderabad, Telangana
                    Jan 15, 2024
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                    Hi sir
                    Good morning
                    I am traveling from Suryapet to Nalgonda
                    The bus (TS 29 TB 3250) Express Bus
                    The driver is driving rashly near speed stoppers. We are getting suffocated behalf of his driving. We can't travel atleast 30 min in this bus.
                    I hope you to solve these kind of problems.
                    IMP: We are expecting better service from you sir.
                    Thank you
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      Durga Prasad chirumalla
                      Jan 13, 2024
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                      Dear Sir,

                      I am writing to complaint about the recent string of poor bus service and Driver Rude behaviour and vulgar language.

                      I have travelled Hanmakonda to korutla, every time I will take ticket from Hanmakonda to Metpallly Stop why because my dropping location is after korutla godham road(old busstand), so regularly I will take next Town stop ticket. But today jagitial bus depo driver was not stopping the bus and scolding on me using with vulgar language.

                      Today bus Journey was so late due to Tier puncture. I started at 11:00 am but departure time is 4:30pm almost 5:30Hrs journey instead of 3:30Hrs. This is fine but your driver using vulgar language and scolding that you can give complain to anyone..

                      What kind of drivers as Telangana people havingbi don't know its very shamefull andi..his rude behaviour and vulgar language is Ridiculous.

                      Requesting you to kindly take action such kind of driver.
                      For your reference kindly find the attachment of Bus Ticket.

                      Thanks & Regards
                      Durga Prasad ch
                      [protected].
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        Karthika reddy T
                        from Mancherial, Andhra Pradesh
                        Jan 13, 2024
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                        T.Karthika Reddy
                        Mobile number: [protected]
                        2-86/35, gopalpur
                        (P) pownoor
                        Mandal: Jaipur
                        Dist: Mancherial
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Rishitha0111
                          from Hyderabad, Andhra Pradesh
                          Jan 13, 2024
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                          Address: Hyderabad

                          I've reserved a seat to travel to my place in a superluxary bus(number - 8178), but the people who are unreserved are also getting into bus such that I'm not feeling it comfortable . How come the conductor let the unreserved people inside the superluxary bus. Please do sort out the issue as soon as possible, the bus has just started from jbs .
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            Mohith4368
                            from Hyderabad, Andhra Pradesh
                            Jan 13, 2024
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                            I booked a bus from Hyderabad to khammam on January 12 of 2024 . And I'm supposed to get into bus at around 11 but bus came at 02 o clock in the midnight and I almost waited there for three and half hours and it's winter . And now I got rhinitis and feeling of nausea and I should travel for 5 hours from now . And I don't know why the bus charge is 15 percentage more on this day .
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              Manish Chowdary
                              Jan 13, 2024
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                              On date of 12/01/2024, service number of the bus (91814) journey from the Hyderabad to bhadrachalam(Time-10.00 pm to 5.30AM)... The bus driver was driving very rash and over speed... Please solve as possible as...
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                brotherenzio
                                Jan 12, 2024
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                                I have booked a bus to travel from Bengaluru to kurnool, the bus was delayed at first later i handed over the luggage to bus staff the bus staff was very rude he said if you have booked a ticket don’t you have sense to see the ticket number.. that rudeness even triggered me neither used a foul language neither a bad word later after sitting in the bus he comes near to seat and threatened me that as I’m passenger he is not doing anything other wise he would have shown me something else.. are you guys employing staff or goons
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                                  Bhaskar0509
                                  from Hyderabad, Telangana
                                  Jan 12, 2024
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                                  The bus is 2 hours late

                                  Address: Hyderabad

                                  We have booked bus service number 7080 which is from JBS to karimnagar and the bus departure time at JBS is 3:30am. We are waiting for bus at bus stop. When we checked with customer care they told us the bus is 2 hours late and TSRtc staff behaviour is very rude..they have cross questioned us like why you booked bus at online and we are not responsible for this.

                                  This is very bad experience. We have tried to cancel the tickets...
                                  +1 photos
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                                  Sameer z
                                  from Kurnool, Andhra Pradesh
                                  Jan 12, 2024
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                                  Address: KURNOOl

                                  Bus service number 7453 drunk and driving using bad language on 11 January
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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