Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

As Telangana Govt introduced free buses to women's and girls, but it is creating hell to regular travellers and also we need to stand for hours now a days to catch buses specially there is a drastic reduction in 8A buses routing between secunderabad to Chandrayangutta, Charminar or Afzalgunj...So we request TSRTC to normalise smooth running of 8A buses by not reducing the buses creating problems to commuters.

Good afternoon sir /mam, i am a regular passenger of tsrtc daily, recently i had travelled in lingampalli pallevelugu bus to patancheru, the lady bus conductor of this bus did not gave correct change by asking me and one more boy to share the amount by giving less amount, by the time i realized and ran, the bus left the stop. the amount i need to receive from her is 50 rupees. she had also thrown away my bus ticket. the Bus Details are -bus number:- ts09ud6632 to lingampalli X roads belonging to sangareddy depot. sir plz... take strict action on her and see that i will get my change amount back.
sir, coming to the city buses, they are not halting the buses at bus stops and sometimes they are skipping the stops and proceeding. passengers are feeling very difficult to get down at their stops and they are asking us to get down and get in in a running bus and the conductors are always saying that we dont have change, leave it we cant do anything as women are travelling with free ticket. sir, please add few more buses to the present number of buses as buses are getting very conjusted and introduce any new payment option to avoid this change problem.
sir, coming to the district buses, the pallevelugu buses ordinary or express buses especially sangareddy buses are not coming in time to depot and due to this we are getting late to offices and schools and colleges. even at district level please.. add few more buses as the present buses are becoming so rush and conjusted due to this passengers are unable to get in and get out of the bus and waiting for next bus to board and getting late to work and please see that buses will follow time puntuality in daily routes.
finally, sir please take strict action on all these issues and i hope that you will resolve my complaints and make the changes which i had suggested regarding the tsrtc buses.
thank you.

I have travelled from Bhadrachalam to kothagudem in Miryalaguda depot Bus TS 07 UL 4384. Time 11:07 Am.i have shown my original Aadhar card. He has not accepted it and saying that it is not correct. Asked me to take ticket, not from me and also from 6 women passenger he charged tickets after showing original identity card. Is the scheme for women after showing original identity card to take tickets. He is asking the passengers either step out of the bus or to take tickets. In the same day I have travelled from kothagudem to yellandu by free ticket travel without taking any ticket with same identity card. How can I travel free from kothagudem to yellandu without having original identity card. I have my Aadhar original and voter ID also. I m requesting to take action on the conductor for taking tickets from the passengers. he is not following the rules of Telangana government which was implemented recently. It is necessary to take act on him. I have contacted TSRTC Enquiry but I didn't get any response from them till now. If public didn't get any response how can they solve their problems. He is confusing people and taking tickets.Did he get any income by taking tickets like this? Is that the right way? Is it justice for public ?

Even though Mahalaxmi free ticket for women in Telangana is implemented.After showing original identity card also conductor was taking tickets from the passengers. Is the scheme implemented for women after showing original identity card also to take tickets. He asked me to take ticket even having both original aadhar proof and voter I'd .I have travelled from Bhadrachalam to kothagudem ( 24/12/1/2023) .from Miryalaguda depo bus TNA26330, Time 11:07.He is not accepting the original identity card.He was confusing the passengers he has taken tickets for 6-7 passengers. He was asking the passengers to take tickets or either step out of the bus.It is necessary to take necessary action.At same day I have travelled from kothagudem to yellandu by free ticket travel. How can I traveled free from kothagudem to yellandu without having any original proof. Miryalaguda depo bus conductor for not working correctly. I want justice for this to take action on him. Yesterday I have contacted TSRTC Enquiry but they have not given any response till now .Now I m raising a complaint to get justice for women who are taking tickets even having original identity proofs

I am Deepthi, we have planned a journey from hyd to srisailam on 24-Dec-2023 our seat numbers are 13, 14 and Bus service No :1260, the bus should reach in MG bus stand by 3 pm but we have been waiting from 2 and half hours but still bus did not reach MG bus stand and customer care is also giving wrong driver number and MG bus stand enquiry officer is also not responding properly about the bus and asking us to wait wait ...how long we need to wait ...kindly refund our total amount

I have taken a ticket from Nirmal to hyd
It is 430 rupees and in online tsrtc website it's 376 for super luxury bus
Why is the difference...

The ticket price for Nirmal to hyderabad in super luxury bus is 430 and in online in tsrtc website it is 376 rupees why is the difference

I have booked a ticket in your tsrtc website super luxury bus money has detucted from my account but ticket is not conformed but my money not refunded and not provided any type os message like it will be refunded.

Complaint against bus conductor, bus no TS04uc4671.The conductor charged ticket fare even after showing original ID proof.Kindly take necessary action on this.

TS16UC3046 bus registration number
This bus is wrong rout drive and bad behaviour is passenger from mudhol to basar

Am waiting for ordinary bus from 7:15 pm onwards at uppal ring road bus stop but there is no bus till 9pm,

We are job holders why 2 hrs one bus kepted Hyderabad to yadagirigutta
We need explanation regarding this ..

Inspite of being a District there are no sufficient services to Bhadrachalam which is a pilgrimage.
Rather solving the problem everyone including the mahbubabad RTC staff is least bothered to send the passengers to their desired places.

This is very disgusting and sorry.

Hello sir, I was traveling from chengicharla x road towards uppal on date 16/12/2023 at 8:53 Am and traffic was halt and bus no. AP 11 Z 6338 hit by car from behind risking our and our 4 year old kid and when confronted, there was abuse and irresponsible answer from the driver. There was a heavy damage to the boot of the car.
Sir kindly, look into it and make appropriate arrangements to cover the damages.
Thank you
Pradeep
[protected]
[protected]@gmail.com

Immediately please provide free seats for men in the buses as ladies are travelling with zero price tickets and we men paying for tickets and travelling in tsrtc buses...

Have get into the bus at Vijayawada bus station my destination is chillakallu I asked to driver bus will stop in Chillakallu they said yes i have purchased ticket fare is 500 driver gived ticket to Chityala but my destination chillakallu i ticket giving time i am not observed because talking phone driver stoped bus in 10km across chillakallu they have pushed into out in that time they taked that ticket near me and driver bheviour is very rash

Dear Sir, Madam,

This is pranay Kaakanooru resident of telkapally Nagarkurnool district - 509385. Here, people have been suffering due to low running of buses from telkapally to kalwakurty line which are stopping them to reach to their duties on time.

Requesting your goodselves to kindly look into the issue and add some buses to kalwakurty will be more helpful to people of telkapally

Thanks & Regards,
Pranay Kaakanooru
[protected]
[protected]@gmail.com

My sister has lost the bag in 250c bus on 29.11.2023 morning 9 clock, bag contains money and esi card, reliance id card where i work

Bus tyre has been punchered since 2 hours no has coming pls help

Dear Sir/Madam,

We kindly note that we have faced a lot issue with TSRTC Bus drive at Ranigunj Location at day time only. with out seeing other vehicles, the driver driving is so rash that could make an accident at the spot. (Ranigunj Depot 1)

So please we request you take Mandatory action so that it could not happen next time.

There's no proper busses to travel khammam from MGBS...passengers were facing problems..passengers were waiting since from morning..