Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I have boarded a super luxury bus on 25 Jan 2021 in the morning at 8:30 and the vehicle registration number is TS03 Z 0432. It got broke down at ghanpur and there is not other arrangements made for 1 hour, the management were not responding properly. Such behaviour should not be repeated. The higher officials should take proper action to avoid theses circumstances in future.

Worst driving by driver holding bus no:Ts 16 Z 0125

Hello tsrtc

I had parked my two wheeler on 17.01.2021 at jbs secunderabad nizamabad side parking. This parking owner are doing fraud by changing the time of while parked the vehicle and while returning the vehicle 1hr change of time.

Even they are not issued any slip.. Just smart card. Which is doesn't have any details.

Kindly look into the matter and remove this fraudsters.

Thank you

I was traveling from paradise to patny in a rtc bus... i didn't notedbthe no but it was around
7.30 am...i step down from the bus and relised that i I left the tiffin box i call the bus from backward...but the bus didn't stop...i think the driver didn't heard...if ypu find it please call me.

Mohammed awaiz
[protected]

When we travel to Hanamkonda to Hyderabad in delux or super luxury buses, the bus drivers were stop buses near Alair at tiifen points in morning time and waste the time near 20 to 30 min. Drivers irregular duties I unable to go to my office intime. When drivers stop the bus, some passenger also smoking, dinking tea. This situation faced somany times. Bad experience of RTC drivers. I am planning alternate vechiles, I request RTC superiors don't loose passenger.

Dear sir,
At Karimnagar bus depot i ahve facing same problem till 2 to 3 years Buying any item at shops at TSRTC bus stations is likely to burn a hole in pocket. A quick glance shows mineral water, soft drinks, biscuit packets and other food items are being sold above their maximum retail prices.

However, APSRTC authorities are need to take initiate action against shopkeepers who indulge in over-pricing,
It is requested to take necessory action and they dont desplay any cost table and they did not give any bills for complaint
thanking you sir

MD IQBAL PASHA

The ticket took over 65 rupees
Bus tiket is normal Rs.395. Hyd to kothagudem. But
The ticket took over 55 rupees.
BUS NUMBER-. TS04z0164

Time 10: 30pm. At Hyderabad mgbs tiektet to kothagudem

Date - January 09-2021

Journey: HYDERABAD-PALVANCHA Service No: 8715 Driver: B KRISHNA Contact No.: [protected]

Night time heavy speed and rash driving and overtaking other vehicles by heavy speed. Bus condition not well please looking into this take action.

This service have to leave CBS at 7:00 pm as per schedule.But every time delaying one hour at CBS only. For early departure requirement I preferred this service. Totally disappointed with your punctuality. This is second time I m facing the same issue. Now I m decided to go for a private service from next time onwards.

We asked 23 age but he given 73 age he kept...we finded and asked he nothing jest this is formalities.batata bus conductors didn't allow this day pass ticket.
ISSUE DATE: 31 12 2020
ISSUE STAGE:SAFILGIDA
BUS NUMBER:AP11Z7215
CON:207125
QN:50170992
DNO:0634
DRV:215597
SERVICE NO:0611
I NEED TO REFUND MY AMOUNT.
MAIL: [protected]@gmail.com

నమస్కారం నా పేరు రమేష్ నేను ఈ రోజు ఉదయం 7am కి MGBS లో కొల్లాపూర్ బస్ ఎక్కను. బస్ స్టార్ట్ అయినప్పటి నుండి డ్రైవర్ రాష్ డ్రైవ్ చేస్తున్నాడు.బిజినపల్లి నుండి నగరకర్నూల్ వచ్చేవరకు ఫోన్ మాట్లాడుతూ డ్రైవ్ చేసాడు. అతని పై చర్యలు తీసుకోవాలని కోరుతున్నాను. DRV7488
Bus no TS07UG 7488.
Depot-HYD2

I have applied for rc on the month of December 10 its already 20 days completed why I have not receive. The RC book. Still it is not printed. I uploaded the image. Kindly look into that.

This is my Registration no. TS12ER1225.

I once look into this.

Pls help me with this.

Cool drinks and other groceries are selling more than MRP rates in bhadrachalam, kothagudem and khammam bus stations
Even if we asked also they are not providing proper reasons for the same .and also toilet fares are collecting 10 rs even though board is showing as 3 rs
Kindly pls look into the issue as serious and take appropriate actions on this issue at the earliest.
Thanks & regards
Ramakrishna

My ticket number is 64932579 for journey from Hyderabad to Khammam booked on 23rd Dec 2020 for journey on 24th Dec and cancelled due to some unavoidable reasons on 23rd Dec it self but didn't received any refund amount till today(25th Dec), kindly give information about my refund status.

My journey hyderabad to khammam in TRSRTC super luxury and bus stops at suryapet bus station. In juice stall I bought butter crunchy biscuit packet for that he taken rs 30 rupees but we observed MRP was covered by painting while scratched we found actual price was RS 10 rupees. I lost 40 rupees due to I bought two packets. Kindly review and take action on this.

Suryapet bus stand Juice stall. And on butter crunchy biscuit's makers

In bus service number 7945, they are not following the covid-19 rule,
Should not maintain the social distance in bus.

I have booked a ticket from Hyderabad to Vijayawada on[protected] using TSRTC app. Rs 583/- was deducted but due to some technical issue ticket was not generated . Tried calling complaint number unfortunately I didn't get any response. Please help me out on this issue. I am mentioning details below.

Merchant Website : tsrtconline.in
Date :[protected]:07:22
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Mode : Master Card_TP
Amount : 583.00

Hello today when I was traveling from Nagaram to Secunderabad bus 16 I lost my bus pass and ID card I think it might have slipped from my pocket. How can I issue a duplicate bus pass. My name is sanjeeth.

Hello TSRTC,

I am Rakesh Salla, travelling from Hyderabad to Kothagudem today i.e. Dec 18 2020. I am still in the bus and the arrival time in Kothagudem is 2.00 PM, now time is 1.30 PM and the bus is in Khammam bus stand. Driver parked the bus aside and left somewhere else when questioned the same he is shooting on me and abusing me.

This is really a upsetting behavior from the driver. You have to take some action to avoid so such horrible incidents in the future.

Please find the attached e-ticket and text message screenshots for you reference. Driver name and service number is mentioned in the documents.

Thanks,
Rakesh Salla,

Hello !

I am a resident of Hyderabad, I’ve travelled to basar near Nizamabad where I had to encounter a bus driver when I was getting my car onto to the road as I was to get stuck in a mud pit and I saw that the bus was coming from a safe distance even then the driver he comes and stops the bus in front of my car and abused me ans my family telling cooked up stories and even then there was no retaliation from us having faith in the higher authorities . He didn’t even reveal his name even after asking him several times, as far as I know that person only wanted to pick a fight and abusing me and my family without any big reason and application of brakes would have been a solution That person didn’t even want to reveal his name after repeated questioning .
This incident happend on 16/12/2020 in between 2 to 5 near basar, Telangana

The driver was perfectly incompetent to drive with such high levels of panic and the way in which he spoke to me and my family shows how least bothered he was about his professional duty
I request you to take immediate action on such shameless drivers .I’m hereby sharing the pictures of the bus that was just about to hit our car.

Tarun