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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 63

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S
ssreddy2
Sep 8, 2020
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Bus no: ts08z0087. Jagithyal depot.
While giving advice about social distancing in bus seating conductor was refused to sit gap between passenger to passenger. He claiming not to travel in govt busses i[censored] want to travel safe. Is this the right treatment as a conductor?? I requesting you to give a council to driver and conductor. I submitting a photo of bus occupancy. Public decided that due to loss of past 4 months rtc officials are supporting these kimd of activities from their lower employees. So if we don't get a relevant reply tgen definitely we don't allow this bus and these employees in our city for next time.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    praveen kampati
    Sep 1, 2020
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    Address: Manuguru, Bhadradri Kothagudem District, Telangana State

    I'm traveling to Manuguru(Bhadradri Kothagudem District) . The Bus conductor is not spraying Sanitizer to the Passengers over their Hands. Plzz take an action against Bus Conductor..

    I'm I asked for the conductor to do u have Sanitizer and he said I have no Sanitizer.. Rash answer

    Bus No. : TS28TA3222
    COND-NO: 826763
    DRI-NO. : PHBEK1
    Date: 01/09/2020 Time: 17:14:03
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Sep 01, 2020
    Updated by praveen kampati
    Bus Conductor not spraying sanitizer to the Passengers.
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      K. Sai Teja
      Aug 4, 2020
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      I, as a citizen feel pitty with the safety measures taken in tsrtc busses in this pandemic situation. Neither a conductor nor a driver are taking safety measures in bus no. Ts33z 0018 route : hyderabad to gadwal. I can't even able to see the meaning of word social distancing in this bus. However sanitization is done frequently but allowing the excess public to travel making a easy way of spreading of corona virus. We, public are feeling insecure with this negligence. Hope this complaint against tsrtc busses may be taken under consideration...
      Thanking you
      +1 photos
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        Krishna dagad
        Jul 4, 2020
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        Address: Nirmal depot telangana

        Complain of cond &driver rude talking to passenger pallevelugu bus they can't stop all stop's and poor people they don't no cond loot more money tickets
        Nirmal dipot
        Khanapur to Nirmal
        Pallevelugu
        Cond id850893
        DRI I'd 323336
        Bus no ap01z 0067
        Date 25/7/20 time12:44:18
        +1 photos
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          P
          Pothuru Chaithanya
          from Hyderabad, Telangana
          Jun 17, 2020
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          From past one hour am waiting at vemulawada bus stand for secundrabad bus not even one bus came and the bus stand incharge said when i came here in few minutes it will arrive but still their is no bus and he is not responding to us
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            T
            TSri Vidya
            May 30, 2020
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            Address: Shadnagar

            Worst ever situation n rules not at alllll followed by bus conductor bus depo ppl no social distancing no masks. N bus is completely filled vth people... Masks only 30% people wored
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Naveenkumar Jalla
              May 24, 2020
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              I have travelled in ap29z1428 on 24th of may around 12pm from hanmakonda bus depot to bhupalpally, as per covid 19 telangana passed social distance but which is not followed by tsrtc warngal depot even they are not allowing to communicate with passengers also, suggesting to adjust with other passengers. Is there any regulations passed by telangana govt and no toll free number please take action on this and if you need any further clarification i will be available on [protected].
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                M
                manoj burugu
                from Khammam, Telangana
                Apr 1, 2020
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                Hi,

                My name is manoj
                I initiated a booking to khammam
                Date of journey:19/03/2020
                Time : 07:30 am
                Hyderabad to khammam
                Service no : 8884 super luxury service
                Money deducted ticket not generated
                Refund my money
                Hdfc bank transaction id : tgsrtc52478

                Regards,
                Manoj
                +1 photos
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                  R
                  raghu33
                  Mar 19, 2020
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                  Address: Hyderabad, Hyderabad, Andhra Pradesh, 500072

                  Hi,

                  I was booked the indra bus ticket from hyderabad to sattupally (Service no:8804, ticket no:64278934, uid number: 5307, date of journey:01-mar-2020).

                  Unfortunately, i came to know from tsrtc counter person at departure time (01-mar-2020 at 8:30 pm ist) as bus service (8804) was canceled for that day and the amount will be credited to my bank account.

                  But still, i did not receive the refund amount:2236 to my bank account.

                  I reached out to tsrtc customer care but there are not responding

                  Thanks.
                  Raghu
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    M
                    Mangakarudu
                    Mar 19, 2020
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                    Address: Hyderabad, Telangana

                    I travel by bus from hyd to mbnr the ticket cost is rupees 106 seat cost rupee 1 and tollgate cost. 5 total 112 rupees but they charge 115 there's 3 rupees of difference. I hop on bus at shamshabad even though i need to pay
                    Total cost of ticket which isn't fare. They don't even provide us with change
                    Not even buses are clean and also not on time to please resolve quickly
                    +1 photos
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                      Harshitha bompelly
                      Mar 17, 2020
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                      Please increase the number of buses from uppal to thorrur. People are facing a lot of problems in order to travel through this route. There are a lot of buses traveling from this route which are of no use. They are moving empty. Please consider this issue and solve it as soon as possible. If required, please go through feedback from people too. We people are literally pissed off waiting there since 1 1/2 hr
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        V
                        Venkatesh molli
                        Mar 16, 2020
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                        Address: Siri residency, road no 4, Ayyappa society, madhapur., 500081

                        To
                        Tsrtc,
                        Respected sir/madam,
                        I am molli venkatesh, i lost my wallet in bus today[protected] early morning 5am 127k.

                        Bus was from kachiguda to via hitechcity, kondapur 127k in the morning 5am and i dropped at madhapur at 6am. I dont know bus num exactly, approx like this ts 7075.

                        In my wallet, having all important belongings like orginal adhaar card, pancard, voterid, passport size photos, driving license, bike c book, sbi and kotak atm debit cards and some visiting cards. Its all very important things to me. Please take responsibility and take it as serious.
                        And i hope on your service to bring back my wallet as soon as possible. If possible, please provide bus driver number and conducter number.

                        Request you to please help in this regard.
                        Please contact me, if any update on this.
                        Contact number : [protected]

                        Thanks
                        Venkatesh molli.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Mahedra Varma
                          Mar 16, 2020
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                          Address: Adilabad, Adilabad, Andhra Pradesh, 504106

                          I have travelling from nirmal to hyderabad in adilabad bus depo service no 7917, is taking too much of time to reach destination online booking its showed 11pm but we reached 12:35am in jbs driver is wasting time to stopping in daba, because of 11pm only we booked the bus everytime we are facing this situation simply because of there commission rtc bus drivers are stopping their own poins in daba, please take a action on this
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          More than limited passengers are there on bus.you people increased the charges directly from 105 to 130 rupees and zero comfort in bus.EXPRESS BUS, but it will stop four times with in 100 km distance.BUS number AP 29 Z 1744.It started from jbs at 3.30 Pm from jbs till now it at chegunta.Very slow driving.
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                            Yadagiri2020
                            Mar 12, 2020
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                            Address: IDA Bollaram, Hyderabad, Andhra Pradesh

                            In miyapur it is very difficult to cross the road to go to bachupally side. Request if the busstop is shifted to footover bridge which is close to the existing busstop. Many road accidents are happening during road crossing. If the busstop is near to foot bridge then all passengers can cross the road through foot bridge and it will be safe and convenient.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Dear sir.

                            Tsrtc driver along with conductor holding bus no:AP11Z2944. Rashly driving his bus and worngly parked his bus on road and spoken vulguraly with the public today (3/12/2020) in between 5:15 to 5:45 pm near lingampally.

                            regarding bus stop - Comment #3662806 - Image #0
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                              Pathlavath Mohan
                              Mar 12, 2020
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                              Address: Hn:8-13-79/2, Ektacolony ,opp: Svp Npa,Shivarampally, Rajendra nagar, 500052

                              Sir this is to complaint that i have paid ticket less travel 500/- rupees. To mr... I don't name of ticket checking master. He man handled to me. While man handled i have lost gold chain worth of 30000/-. For my loss should be bear by tsrtc only. For manhandling with passenger any rule is there.?
                              Date :[protected] evening. 8 pm

                              Iam sharing his photo along with jeep photo.

                              Regards
                              Mohan p
                              [protected]
                              +2 photos
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                                Address: Kphd colony,Road No 1, Hyderabad, Telangana, 500072

                                Dear Sir/Madam,

                                I am Dr M Samyuktha, Working as Medical Officer in Air India (Shamshabad Office), My daily routine is to Travel in Pushpak bus (AJ) to AirPort. On March 7th 2020 I have got in Bus AJ to my workplace As usually and then realized that I have missed my Bus Pass. I had purchased the Ticket to office since I have missed the Buss Pass.

                                I am not sure where I have lost the Buss Pass and for my Return...
                                +2 photos
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                                Shashi2412
                                Mar 10, 2020
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                                Address: h.n0:2-38: chawalivada, village:gonguppula, man:bheemgal, 503307

                                Sir myself shashikiran traveling from suchitra to indalwai in tsrtc bus bus no ap25z 0024 traveling duration started from 10:15 on 10 feb 2020 due to driver rash driving at speed breakers i was hitted hardto front seat and my left leg knee and left hand middle finger has wounded and blood came out plz kindly take action on that driver my no [protected]
                                +1 photos
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                                  Shashidhar Talla
                                  Mar 8, 2020
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                                  Address: Karimnagar bus station, Karimnagar, Andhra Pradesh, 505001

                                  We as customers expect the best service from road transportation, but here clearly there is no particular timings maintained, no prior intimation has been made to the passenger for his upcoming trip, as the bus driver has been changed but the details have not been updated. Accordingly the bus services were not that good broken ac caps and dirty windows and the worst cleanliness maintenance, what not, even the bus station number don't work where tsrtc helpline executive provides. Just disgusting experience and personal mental trauma are the benefits we get as i traveled in this bus.
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    R
                                    Rajeshwari Rayudu
                                    Mar 8, 2020
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                                    Address: Plot No 31, East Anandbagh Bagh, Malkajgiri, Hyderabad 47., Hyderabad, Andhra Pradesh, 500047u

                                    Every day several passengers who get down the busses from out stations at jbs, are forced to take autos or change two local rtc busses if they have to tavel towards malkajgiri, safilguda and ecil. There are hundreds of busses starting from jbs towards uppal, hayatnagar, ghatkesar etc. But why not towards malkajgiri one of the oldest route. Old routes like malkajgiri and sitaphalmandi are neglected and new routes are encouraged. Kindly ply atleast 6 busses per hour in malkajgiri routes from jbs.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      lavanya Naidu
                                      Mar 7, 2020
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                                      Address: hyd, 500081

                                      With the ongoing threat of corona virus, we expect the govt to take up necessary steps to prevent the virus to spread.
                                      But with a great distress and agony, would like to tell the govt. That the measures arnt been seen across
                                      They arent reaching the masses, the areas which are highly prone to the virus threat like the airports and the airport busses which are plying between airport and to different locations.
                                      Infact i am one of the regular commuter and expressing my concern to the dm of one of the bus depot, but nothing happened.
                                      Sanitization is a must and have to be taken up with no delay.
                                      Hope this reaches the right authorities and can witness some action
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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