Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Today a tsrtc bus driver rammed into our car and broke the side mirror of our car and did not acknowledge the mistake when confronted. He was vulgar and rude. We need to know who will compensate for the loss and such unacceptable behavior. His driving was very reckless and caused us damage for which we will not be paid. Adding picture of the bus that rammed into our car. Please help get this resolved and the driver should be more responsible going forward.

I booked a ticket from jubilee bus station to karimnagar with ticket no. 64148862 on 12/02/2020. The bus is supposed to departure from jbs by 8:30 pm. But the bus did not even arrive by that time. It reached the station around 8:45 pm and when asked about departure, driver informed that it will take a minimum of 30mins to start making my journey delayed by almost 1 hour!
What is the use of making a reservation if the bus doesn't start on time and i need to have a refund for such delay in the service.

We are traveling from tirupati to hyderabad on tsrtc bus route no 2019, today, i. E., 9th feb, 2020. It departed at 4:15pm. We booked this bus as it has tv facilty. They did not switch on the video until 6:30 and when asked they said there is no remote.

Travelling for so many hours, we feel we should have some entertainment and most disgusting part is you charged us 1, 000rs. We would have gone for a private travels who is charging 800bucks with all the amenities working properly.

Sir, i was travelling in 49m bus i showed my pass to the conductor and when i got down the bus i found that it was lost (Not immediately after getting down). I think that it might have slipped from my pocket, so please see that i get a new pass.
Place of incident: masab tank bus stop
It was renewed recently on 5th, february, 2020
*please see that i get a new pass*

Today i boarded into bus with board as lingampally coming from allwyn to waverock at gachibowli. I asked ticket till infosys gave 50rs for ticket that lady conductor asked for 10rs. I said i dont have change beacuse i have only two 50 notes. She argued with me indecently that i should carry change. Later she gave ticket of 15rs instead of 10 rs for infosys. I asked how can she take ticket for 15rs when it is only 10rs. She wantedly did that to me. Not only that other people who got down along with me said she is taking 15rs and not giving change. I want a strict action to be taken on her. I know its a matter of 5rs but she cant keep ego om passengers and do whatever she wants. Bus number is ap 28z a487

I travelled with my daughter from miyapur to ameerpet by bus. Fare is 30/-. I gave 100/- and conductor did not return the change. He wrote 70 behind the ticket which usually means that change will be returned later. I forgot to ask and got down at ameerpet. Later i realized that conductor did not return the change. I lost 70/-. It is conductor's responsibility to return. I want my money. It is not small amount. Please return my money.

Gud evg sir, my name is karthik, i was travelled from seetharampuram (V), aswapuram (M), bhadradri (D), to ellandu cross road, kothagudem so me&my wife 2adults travelled in khammam depo express bus. Conductor given ticket with the total amount of 110rs he took 110rs from us. But i saw the ticket adult 1psgr fare is 50rs. If 50rs as 1psngr fare then total 2psngr fare is 100rs only, but total amount shows 110/- how it would come? And also i ask the conductor he said govt added passenger cess 10rs extra. I wondered for this shocking information because passenger cess already mentioned on ticket 2rs but conductor said 10rs. So i request you to please explain the same. I attached the ticket image also please find attached file. Thank you

Hi this is rakesh from kamareddy dist. I observed that tsrtc is collecting extra 3 rupees on each ticket for express service and extra 2 rupees on delux service

They mentioned in ticket for express service as
Fare rs 116.00
Toll user fees :10.00
Passenger cess :1.00
Amount : rs 130.00
But total will be 127 but they are printing 130.

For delux service
Fare rs 128.00
Toll user fees :14.00
Passenger cess :1.00
Amount : rs 145.00
But total will be 143 but they printed as 145.

I asked bus conductor he said i dont know why they are collecting extra. Even date is not correct on ticket

Tsrtc is the worst service which i had in my the year 2020. As i have booked a ticket to my wife from srisailam to hyderabad. Rash driving and as he is giving rude answers with ladies and he had driven very rash driving as there is no security of life. He is telling we should not get down in between from the starting point to last point. As he is asking extra 30 rupees if we want to get down in between.. This is what the tsrtc transportation.. The driver name... Journey: srisailam-hyderabad mgbs service no: 1289 driver: b. Chandraiah contact no.: [protected]. Better to travel in private travels and this is the way tsrtc is not getting customers. I will try to tell the same to all and will spread the issue that i have faced with tsrtc. Need action regarding this driver. If really tsrtc cares about customers and safety need action regarding this issue. I request the gm to suspend this driver for some time and give training classes to how to behave with ladies and about extra money. He is telling to my wife that tell your husband to pick u from the mgbs i will not stop in between. Is this the way tsrtc is giving training to the drivers. If the same answer has been given to gm or and mla wife or relatives. Please give respect.

I travel from charminar to nanakramguda. Taking a bus from lakdi-ka-pul, after 8.20 a. M., i see hundreds of busses going to kondapur and patancheru. However, there are no buses going to waverock.
Same is the case during the return journey. No buses going to lakdi-ka-pul or mehdipatnam after 6.15 p. M.
Going to hi-tech city and taking a bus to waverock takes double the time.
Request the authorities to kindly look into the matter and humbly request to increase the frequency of buses onwards to waverock from lakdikapul and return.
Also, if anything can be arranged from afzal gunj, that would certainly be of great help.

Respected sir/madam
I am a student studying in bhavans vivekananda degree college pursuing my degree 1 st year in (Bsc electronics) i have lost my bus pass while travelling from ammerpet to begumpet on 26/01/2020. I travel through bus everyday to my college so it is really important, please make a kind heart and replace my bus pass
My phone number is [protected]
Email i'd [protected]@gmail.com
Thank you

Driver has been very bad tempered and talking rashly. On booking through abhi bus i have received a ticket below with out tsrtc ticket number. I didn't receive saperate sms from tsrtc later anyhow on calling some number i managed to get it, but driver with out due respect used words like i won't take you in my bus with out ticket number, looks like ur a educated person don't you know how to find a ticket number and shouting at me. Please help him with how to treat passengers and particularly ladies. Hoping that u will take necessary action.

*tsrtc* m-ticket
—
Tkt no: as[protected]
Abhibus ticket no: as[protected]
Psngr name: *mounika yadlapalli*
—
*nandigama-ameerpet*
—
Srvc no: *1586*
(Seats - *11, 12, 16 f, m, f*)
Fare: 1419
—
Doj: *26-jan-2020*
*nandigama-22:00*
—
Uid: 64026639 / 9949
Ph: *[protected]*
www.abhibus.com

Respected sir/madam
I have lost my bus pass while travelling from punjagutta to begumpet. I think the bus pass sliped from my pocket, i kindly request you to issue a new bus pass. I was travelling in the bus from ammerpet to begumpet in a 10 h bus number. I am studying in bhavans vivekananda degree college sainikpuri. I a in a urgent need of pass please make sure you can solve problem sir/madam

Sir,
There are no buses from hayathnagar to mehidipatnam in morning time. Only 290 buses are there.in 1 hour there is 10 to 15 -290 buses, but no buses to mehidipatnam or lakdikapool. As well as evening there were no buses from mehidipatnam to hayathnagar between 6pm to 7pm. Please solve this issue as we are facing problem with the inconvenience occurred. Due to lack of buses in this route everyone were facing problems while traveling & it was taking so long time to reach our destination. Facing this issue from recent bus strike (October 2019) on wards. Kindly we request you to resolve this issue as early as possible.

From Siddipet to Hyderabad nonstop bus is stopping at Duddeda and Shamirpet. Previously it is not like this. I am paying 10 rupees extra for nonstop and it is stopping in 2 stops. This is not correct. When I call the toll free number, he is saying this is your problem you go and give complain to Depot manager. Pls look in to this and do the needful.

I lost my buss pass when i was travelling in a 229 bus from bowenpally to medchal.
Hence i request you to inform me about duplicate buss pass. The busses in the route from 8.10 to 9.10 in the morning are too less to be viable.
Even metro express and metro deluxe buses are not easy to board.
I also request tsrtc to get operate more buses during the morning.
Overcrowding also leads to theft and pick-pocketing.

Hi sir/madam..
District busses are running after 10 pm from different places, so many passengers are reaching to mgbs, jbs, uppal ring road, mahedipatnam etc…
Those people are facing many problem regarding transportation from bus top (Mgbs, jbs, uppal ring road, mahedipatnam) to their respective places, because the city busses are not available after 10 pm. City busses are not available after 10 pm to till morning at greater hyderabad. So kindly share this post to all groups and support to clear this problem in greater hyderabad.
Demands:
At least 1 hr deference run main junctions like
Every one hour we required one bus from
Secundrabad to various main pleases
Mahedipatnam to various places
Cbs to various placesses
And jbs to various placesses

My name is Jakkampudi Bhargavi. Applied for the bus pass in June. And my bus pass was lost few days back. I want to apply for new bus pass it very important for me to apply for bus apply I am trying to apply bus but it showing that "u have already registered " to reslove this problem please cancel my registration number. My register I'd is [protected], father name - Jakkampudi srinivasa Rao

I'm travelling in ts 24z 0002, nspt depot, on 18 january 2020, from warangal go nizambad. Ticket details will be uploaded as photo.

I got last seat in the bus, beacuse of rash driving now i'm suffering from severe back pain, and there are few other passengers who are facing the same issue.

We rewuest you to take severe action on the driver, so that we can reach safely home. I feel rtc buses are not safe after informing also he is not driving safe, driver is very rude

Sir, this is mahesh kumar, while traveling to hyderabad i have purchased a water bottle of mrp 25/- but shop keeper charged 30/-. I demanded for mrp rate but he refused. Went to controller for lodging complaint, he searched for a paper for 5 mins and said complaint format is not available. Not only water bottle, charging rs. 5 extra on every product. 5 rupees for each product means a huge amount of public money they are robbing. Kindly take an action.