Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Updated: Dec 18, 2025
Complaints 2383
Resolved
30
Unresolved
2353
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srikanth0909
Nov 29, 2023
Report
Copy

Date: 27/11/23 06:00am
Bus no: TS16Z0228 (Rajadhani)
Route: JBS to NZB

Bus on platform at 05:30am
Delayed in departure till 06:30am
When questioned about the same to driver, he is very arrogant
All passengers got into a new bus at 07:00am
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jashwa paul
    Nov 28, 2023
    Report
    Copy

    Hi...
    I would like to bring to your kind notice that ...bus, no.222 from patancheru to koti ...daily in the evening after 8.00pm... these buses are not stopping at the lakdi ka pul bus stop located at, " The Cent " hospital. Few buses will stop ..but mostly buses will not stop...they just slowdown near the pillar under the metro bridge...due to which i had to drop down in a running stage...and it's quietly in the mid of the road..I was about to nearly meet the accident while crossing the road...so i request the authorities to please take this into consideration...and do the needful
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramesh Nampally
      from Rajkot, Gujarat
      Nov 24, 2023
      Report
      Copy

      Address: Hyd

      Dear team

      I here suggest that can you provide scanners in long journey buses, like village buses, conductors are not giving lose cash for customers, they just wright return change on ticket, , , it's very old style, it is very help full for customers by upgrading

      Thank you
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Giribabayya
        Nov 23, 2023
        Report
        Copy

        On 22nd I.e. yesterday, I had to travel from Sushma (city bus stop) to Kothapeta (city bus stop) and boarded bus No. TS08UA4596 (Route service 555) of Dilsukhnagar Depot at 20.10 hrs . The lady conductor in the bus was chatting with someone, probably with her relative by sitting beside him in the gents seat and I approached her for ticket. I boarded at SUSHMA bus stop and asked for the ticket to Kothapeta bus stop. As she was immersed in chatting, again she asked "YEDAKI" . I told her "for KOTHAPETA" . When I saw the ticket given by her, it was from BHAGYALATHA to DILSUKHNAGAR. When I pointed out about her mistake, she used the words with anger -- " yedaina okkate, poyi koorso lolli Sayaka " . When I objected for this quoting, she started telling the other passengers-- బస్ ఎక్కుతారు. ఐదు, పది రూపాయలకే ససతారు. Also, she started using certain filthy language which, being a lady she is not supposed to use. It appears from the ticket that the employee of this great conductor is 207725 . My intention to bring this episode to your kind notice is that, the TSRTC which has already lost it's FINANCIAL soundness will lose it's image also, with such rude behaviour of these type of conductors. I request you to kindly educate them by taking proper disciplinary action or by conducting workshops to train them, how to behave with others. Thanks and regards. Seshagiri Rao
        A victim for the derogatory behaviour of one of you conductor of Dilsukhnagar depot with employee code 207725 .
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SRI RAM SINGARAPU
          Nov 20, 2023
          Report
          Copy

          I have completed my journey from Jangaon to uppal in uppal non-stop bus..
          Jn- start time 9:40
          Uppal - depart time 11:30
          Left side 3rd seat..
          I lost my companys steal water bottle flask worth 1500/-
          Can you fetch it for me.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            Umasri Penumudi
            Nov 19, 2023
            Report
            Copy

            Return my money

            I PENUMUDI UMASRI got into bus in suryapet.As it charged 360 rs, i gave driver rs.500.inspite of having scanner, he didnt telll me and took 500 Rs, and didnt give me change. at my stop when i asked for it he simply told that he has no change and took my details and told that he would transfer it via phone pe.its been more than 1week and didnt get my remaining balance. I dont know with how many people he played this trick..people will lose...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            M
            Mahesh_berugu
            from Hyderabad, Telangana
            Nov 13, 2023
            Report
            Copy

            Address: Yapal, mandamarri, MANCHERIAL telangana

            I lost my purse today in Tsrtc bus from karimnagar to jbs new bus which are in white color bus number ending Z3050 I guess my seat was last dead end corner of bus check in roof top please return if it founds
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              from Hyderabad, Telangana
              Nov 13, 2023
              Report
              Copy

              Address: Hyderabad

              While traveling on the bus today, I showed my bus pass to the conductor. However, I realized I forgot my Student ID Pass and failed to show that to him. I decided to pay for my ticket instead o[censored]sing my pass. The conductor gave me my ticket but seized my pass for not showing my student ID pass.
              I did mention that I had my pass at home and I did pay for the ticket I traveled for. Yet the conductor was rude, misbehaved, yelled, and did not return my pass.
              I request the authorities to kindly take action, ensure I receive my pass, and take appropriate action against the conductor for the misbehavior.
              Details:
              Date:13/11/23 Time:5:00PM
              Bus: AP11Z6866
              CON:236683
              DRV:238285
              Depot: Chengicherla
              TNo:00083031
              +1 photos
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                Elkari
                from Hyderabad, Telangana
                Nov 13, 2023
                Report
                Copy

                Address: Mancherial

                I'm madhukar I'm traveling mancherial to Hyderabad. Ticket No 23005041seat no 13, 14.
                Buss type super luxury.MNCL-MYPR service no 8138 payment amount ₹ 940/- he his asking 1000 /- rupice. He is collecting every one . please do something action sir
                DRV: 850833
                Buss no TS19Z0042
                My number [protected]
                +1 photos
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  VinodAnasuri
                  from vijayawada, Andhra Pradesh
                  Nov 10, 2023
                  Report
                  Copy

                  Address: sai shulka colony ,near by shlipa nagar water tankl

                  My bag got stolen, while i was travelling from Vijayawada to Hyderabad on 5th Nov 2023 on TSRTC Rajdhani AC express.
                  I boarded bus at Vijayawada around 11 pm on 5th Nov and i placed my bag on top of my seat (3).( refer to below details for more info).

                  As Per driver, he boarded 5 unserved passengers near to vijayawada, one of them stolen my bag and dropped bus near to LB nagar.
                  My bag contains Laptop with charger, smart watch and airpods .
                  Bus installed with CC camera, please help me to find the thief.
                  +1 photos
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Keerthi Gudipally
                    Nov 10, 2023
                    Report
                    Copy

                    The bus bearing service number VJA-NZB/7693 from Vijayawada to Nizamabad on 10/11/2023 was supposed to be in JBS bus stand at 2PM and we have waited for more than 2 hours and called the bus crew multiple times but the exact information on the arrival of the bus was not provided and authority at the bus stop also had no information. At last bus arrived at 4PM and the crew didn't even called to inform and I had to again call and then he says the bus has arrived 10mins ago. I request a full refund for the extreme delay and the negligence, and for not providing any update regarding the same.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Keerthi Gudipally
                      Nov 10, 2023
                      Report
                      Copy

                      The bus bearing service number VJA-NZB/7693 from Vijayawada to Nizamabad on 10/11/2023 was supposed to be at JBS bus stand at 2PM. We have been waiting for more than one and half hour yet the bus is not here and the authority is not providing any exact information on the arrival of the bus. As the tickets are non refundable we cannot board any other bus. So I request the amount to be refunded for the extreme delay and for not providing any exact information on the arrival of the bus.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        arun kumar Madupathi
                        Nov 7, 2023
                        Report
                        Copy

                        Dear sir,

                        We were continuously asked Depo controller about the Parigi to Hyderabad bus from 5:15 pm-6:45 pm, but bus was not available and we were continuously waiting for the bus in Parigi. Busstand.

                        At 6:45 pm we went to meet DM sir then also we got a below response from Babu sir
                        At 7:15 pm

                        Due to the buses got arranged for political meeting, buses from Parigi depo are not available to hyderabad after 4: 30 pm

                        I would like to understand why manager at Bus stand failed to explain us at 5:30 pm, buses will not available to Hyderabad . Is it not the responsibility of them to explain passengers about this. Small kids and lot of families got suffered this pain

                        Secondly depo manager is not able to arrange the bus even if the buses are available in Parigi bus stand in standby mode

                        Please do help us in taking necessary action and resolving this
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Ksp___
                          Nov 7, 2023
                          Report
                          Copy

                          On 26th October 2023, on 08:53 AM I was on my way from mehdipatnam to Khajaguda X road. While I was in the bus, I lost a Pink colour leather pouch that has "Nagnechi opticals" written on it and inside the pouch there were three sets of keys and one of the key bunch had a hello kitty keychain to it. It is my sincere request to return the pouch if you find it anywhere. They're very important keys please return if you find!! Contact Mahesh.[protected]@gmail.com if you find the item anywhere. Thank you. Hoping this website works please don't let your citizens expectations down 😔
                          +1 photos
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            venkataratnam v
                            Nov 7, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Not given change and used abused language with reckless

                            Address: Miryalaguda Bus Depot

                            Yesterday I travelled by miryalaguda Depot deluxe bus from huzurnagar to miryalaguda . ticket fare is 60 rupees..I given 100 rupees note to driver..he wrote 40 rupees back side of ticket...later some time my stop was came and I come to driver and asked about change 40 rupees but he replied me give me 10 rupees I will give you 50rupees I told him that I have no 10 rupees he replied me that I also didn't have 40 rupees...you come to bus stand...
                            +1 videos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Report
                            Copy

                            Address: Hyderabad

                            We have booked tickets from Kurnool to Bangalore, the bus has to reach the Kurnool bus stop by 1.30pm, the bus got delayed and reached by 2.30pm

                            When we called the driver (the contact number which we received via message), he said “I am sleeping, we are coming and telling not to call me, It’s my rest time”.

                            The least responsibility of the person is to tell at what time they can be reached at bustop, and his reckless behaviour shows his responsibility towards his job. Please take strict action against the driver.Hope to see the quick response from your side.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              from Hyderabad, Telangana
                              Nov 2, 2023
                              Report
                              Copy

                              Address: Hyderabad

                              Dear Sir
                              TKT NO 81587416, NAME:SRIKANTH, HYDERABAD-KALLUR, Boarding at:SHAPOORNAGAR, Dropping at:KALLUR BS, SRVC NO:8817(JDM-SPL) Seats:7(M), FARE:540, DOJ:02-Nov-23 07:10 AM, Arrival Time:02-Nov-23 02:30 PM, Up Distance:246(KM), UID:6932,
                              As per the above booking details the bus was not at all cleaned so kindly provide the clean buses for the passengers
                              Service no 8817
                              Kindly clean the bus
                              +1 videos
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sri229
                                Oct 30, 2023
                                Report
                                Copy

                                Service no 9685 sleeper, while I am travelling from hyd to kadapa on 29.10.2023 even though asked for water bottles they did not respond
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Cvsskprasad
                                  Oct 29, 2023
                                  Report
                                  Copy

                                  I have booked my bus through ABHIBUS App on 27thOct23 super luxury non AC service no 34329.
                                  By the time I board the bus driver sold all our reserved passanger tickets to Non reserved passangers.
                                  He made all o[censored]s stand till suryapet bus stop including ladies, senior citizens, fractured leg lady, handicapped person as well.
                                  He made all stand by gaining amount from non reserved passangers and all non reserved passangers not even shown humanity on us.
                                  Urging you to take action on bus driver details as below
                                  [protected], SD B Hussain
                                  My seat no 23, Booking ID 81428451
                                  Vehicle No TS28Z0139
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    Exclusive 10's
                                    Oct 28, 2023
                                    Report
                                    Copy

                                    When I was travelling from jbs to hayathnagar one of the bus conductor kicked me out of bus so I would like to file a police complaint regarding this issue because I don't want to make this issue big problem
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit