Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

www.tgsrtcbus.in

1

Updated: Feb 20, 2026

Complaints 2391

Resolved

30

Unresolved

2361

Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Telangana State Road Transport Corporation [TSRTC]

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 75

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I boarded the bus at prasanth nagar, kukatpally towards nizampet. I agree i don’t have exact change of 10 rs, so i gave 50 rs what ever i have. She said she don’t have change and she have shown me the bag. I completely agree with the heights of pressure the conductors they undergo, but she dint issue me the ticket and was insisting me to get down in the midway. She was not giving me ticket and the change. She rudely used bad words, degraded me very badly with vulgar sentences without catching the point. This is very bad and is this how a lady employee behaves towards the lady traveller.? Though she received change from others, she dint give me change and asked to collect at depot. I also had to raise my voice towards her rude behaviour. I m a software eng, as my car have trouble i had to board the public transportation with the respect i have for it. I can give you more proofs for this.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

S

Srikanth Vepa

from Chennai, Tamil Nadu

Jul 2, 2019

Ac was not working in rajadhani bus TN A 33449, depot khammam. Driver no826682

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: TSRTC Nirmal Depo, Adilabad, Andhra Pradesh

Dear sir/madam,
Am coming from abroad with below 25kg luggage, i have taken bus ticket in tsrtc from rajiv gandhi international airport to armoor, apart from baggage charges of rs.20 the bus driver collecting extra rs.100 per passenger without issuing any ticket for that amt. I have asked for the ticket but said it will be charged for every for the luggage, kindly take the proper action which we hope for the better governance.
Vehicle number ts18z 0033, service no: 8199
Ticket issue date 30.06.2019 at 9.30 am passenger ticket no a05959, baggage ticket no a05960

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

P

Poreddysai

from Mumbai, Maharashtra

Jul 2, 2019

The bus from karimnagar to mancherial at 2.00pm was not stopped, In the same way the 3bus has not stopped from same route at same time today, the drivers of knr to mncl are not correct. So, please take some action on them. The bus has not stopped near rajrampally

D

Dgp Durgaprasad

from Hyderabad, Telangana

Jul 4, 2019

Rash behavoir of the conductor today yadagirigutta depot bus valgar language using to scold the passangers and senior citizens, i request to furnish the conductor and to trained well as well counselling in the respectful manners to the passangers TS 07 UE 3866

S

Soumya Kumar Bisoi

from Mumbai, Maharashtra

Jul 4, 2019

Please take action about the conductor... Who is misbehaving me... The conductor no is -653092 and Driver no -652484

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ram nagar, Hyderabad, Telangana

Tsrtc bus driver (30 june 2019) morning 7:45 to 8:00 am
Ts 072
4016
Driving rash in ram nagar... He hit a bike and went from the hit place and he is taking to people in bad words and telling us if we kill anyone also we are ready to go to jail it's will be max 2 to 3 years again i will be in my own job on rtc only
Is it right sir
If its right don't take any action on that kind of people
If it's wrong please take action over them
Thank you sir
From useing your important time on my complaint

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

P

Pavani Iruvanti

from Mumbai, Maharashtra

Jul 3, 2019

There is no buses in the evening we have to wait 1 hr for one bus that one is also fully filled up how can we go sir... Atleast for hlf n hr one bus is there there wil be btr

S

Shekar Raja

from Delhi, Delhi

Jul 4, 2019

Sircilla to sirikonda bus driver with
id 320865 at 15:00 pm at thatipalli request stop the driver din't stops the bus in a furlong distance he stopped the bus while stepping on the bus he rashly spoken with bad language n we won't stop whatever you do you can complaint at depot manager also no problem
He won't do anything

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear rtc manager your bus is recorded a world record of stopping in 8 to 10 places (Not busstops) resulting in running lage by 2 hrs always stopping and waiting for 5 to 10min and driving fast for covering that speed time is 7 am by this time it should near to kkd but bus still in tadepalligudem plss take necessary action
Bus route code 2061
Sanga reddy to kkd
Thanks and regards
Useless rtc bus passenger

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

M

maheshdara

from Pune, Maharashtra

Jul 2, 2019

I have been observing couple of services namely 38/5 and 38/8 in the morning hours in Gautham Nagar bus stop. These drivers are partial to few passengers stopping at their convient places. This is really ridiculous who prefer public transport and it will not encourage without penalising those drivers.

Need explanation and solution.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Sir, I forgot my bag in 219 local bus. The
Bus started from patancheru at 9.45 pm and I got down near miyapur Metro station. I was in a hurry as we reached miyapur around 10.30 pm. It was raining as well. My bag has a study table which is orange and foldable. Can you please help me find the bag and study table. It is sentiment for me in my studies. Kindly do the needful.

Thank you sir,
Aiswarya

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500013

Hi my name is swathi and i am working as criminal advocate in nampally court today around 6 i was about to take a bus from public gardens but driver dined to stop it so i took the bus running and the very next stop the diver at ccs opposite has stop the bus for few ladies who are not in bus stand and they came to bus after 10mins so i asked him what is going on so he relied me in very rude manner saying that it my bloody wish u the hell are u to ask me get down the bus and lady conductor she started scolding me saying labour people and she started using bad words and make me get down the bus on middle of the road bus number is ap 28z 4909

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Hyderabad, Telangana, 521211

The service no.1105 from hyd to vja on 29.06.2019, commenced journey at 4.00 p. M. Driver stopped the bus for 45 minutes at l. B nagar. Driver irresponsibly says his time of reaching vja is 11 p. M. A journey of 4 hrs stretches to 7 hours. What a waste of money for passengers, diesel for tsrtc on ac garuda? Chairman sir please note, losses not visible.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MGBS, Hyderabad, Telangana

Conductor saying 'if you would have said you are going to get down in yerravalli i would not have get you in, even bus has pebbair stop conductors won't let get people in, and i am letting you all getting you in. Everything goes as per our wish in bustop. We won't let people in, if you have problem get out of the bus and complain to whom ever you want'... These are the rude words i heard from conductor and and he doesn't fear of any higher authorities.

Tsrtc conductor i'd: 221212
Drv: 221168
Bus - hyd to kurnool
Time of start: 11:30 pm on 28th july, 2019

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: UPPUGUDA ARUNDATHI COLONY HYD, 500053

Deare sir my name is a. Rajesh kumar i live in uppuguda arundathi colony old city hyd. My request that i observed no buses are at time 7 pm to 8 pm to arundathi colony from koti. Passengers are facing lot of problems so please arranage atleast 1 bus on that time my cell is [protected]. I am getting back pain from 2 months facing this problem so please take necessary action.

Thanking you
Your sincerly
Address :[protected] a. Rajesh kumar
Uppuguda
Tanaji nagar hyd

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Airforce academy, 500043

I am waiting from 1 hour for this bus service but bus is not come I have My college from 9 am and I am waiting since 6.45 am up to 7.50 am no bus has come yet and bus timing of this numbers are 7.05 snd 7.30 am from Airforce academy dundigal kindly rectify my problemproblem as soon as possible sir because my college gate is closed by 9 05 am. I am grateful to you.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rangareddy, Andhra Pradesh, 500072

My name is deepika, on 27 june, 2019 time 9.21, i have taken ticken at mytrivanam to kuktapally city bus ticket rs 10 while i have given rs 20 to conductor but conductor have given rs5 only. When i asked for my remaining rs5 he looked seriously and said dont ask me and he went to other passengers. He pushed me away whilen iam questioned him regarding ticket charge.in my ticket it is printed as nims-kukatpally rs 10 only. Please take action on this.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Excuse me sir.. Although there are very less number of ac busses in route from uppal x road to mehdipatnam road.. No PROPER TIMINGS AND ITS LITERALLY VERY HARD TO WAIT IN SUN FOR AC BUS FOR HOURS.. NO BUSSES FROM 3 TO 5 PM SO. I sincerely request you to maintain a proper timings for this bus as it is very inconvenient to wait for too long literally for hours.To travel it takes just 1 1/2 hours each and for each bus i guess may b there is 45 else 30 min gap should be maintain but not for hours . ..and when i was crossing road at 1:30pm ..there were literally 3 ac buses going behind each what's d purpose to send all of them at once.. It's really very inconvenient ..so please provide bus timings for bus no 300/126

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana

Respected sir.., every morning there are lot of ppl going from neredmet to maredpally.. But they are very few busses going there also not in fixed timings. As the busses are less they r getting over loaded and hanging to one side which can be so dangerous. Please make sure that the frequency of 37 37d busses which go from neredmet to maredpally increase and come according to the time.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Flat No E4,Plot 99, Kwality Height Apartments,Opp Neelima Hospital, Motinagar, Hyderabad, Andhra Pradesh, 500018

Very worst drivers had continuous smoke from their chamber which is spreading inside passengers cabin. No manners
Bus service 1765 hyd to tuni
Date june 22
Bus number 0002
Thank you for choosing tsrtc. Journey: ameerpet-tuni service no: 1765 driver: k r chary contact no.: [protected] pls report 15 before departure: 21-jun-2019 20:25. Ph:[protected] /[protected], www.tsrtconline.in

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Jun 22, 2019

Updated by Bhaskara Viswanath Please take this complaint serious and take necessary action

View replies

V

venkata subbarao guthi

from Noida, Uttar Pradesh

Jun 25, 2019

I am traveling for the last 5 days from Suryapet to Miryalaguda from Suryapet depo via bhimaram and daily I am spending 2 to 3 hours waiting time for bud as they are not coming on time. When I enquired at counter the employee is not responding. Kindly look into the matter as the passengers are opting for private vehicles hence RTc in loss...

A

Ashok Katukam

from Mumbai, Maharashtra

Jun 26, 2019

Laguages are not accepting and said go on private vehicle outside busstand no stoping express at stop of express stop at point and driver or conductors very rude behave with passangers. Extra charges on laguage without ticket 20 to 70 rupees route of warangal to nizamabad

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Atmakur, Atmakur, Warangal, Warangal, Andhra Pradesh, 506342

I'm from ts..
Warangal rural
Atmakur Mangal, village
Here we comes Warangal 2.depots buses. Only. On the way we don't have any depo.. So only one depo buses only..
In atmakur. We have a big bus stand.. With all accommodation.. But the buses never enters into the bus stand.. It just stops on road and its goes.. Very. Irreverlent.. So kindly.. Ensure to enter the buses into bus stand kindly..

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

C

ChNaresh

from Delhi, Delhi

Jun 21, 2019

Bus came two hours late and after that he says seats are over booked, really pathetic and worst experience ever and driver says me to sit in a cleaner seat, really worst experience ever by Vajra and

Driver embarrassing customers in a rude way to sit in a cleaner seat such a worst experience

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Secunderabad, Hyderabad, Telangana

Today @ 3:25PM when I went to take my new bus pass
The person at abids bus counter took
RS.20 extra
When the amount to be paid by me was Rs.420 for a quarterly pass for a bus pass and ID that person took Rs.440 saying the RS.20 were service charges
(for himself)which were not even mentioned on the pass or ID or the application form
Kindly I request the concerned authority to take action against them

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500032

I forgot a duffle(NIVEA) bag in '11W' ordinary city bus which reached waverock around 8.40 AM on 17 june 2019, color : cream and gray, have some valuble things in it.

I forgot a duffle(NIVEA) bag in '11W' ordinary city bus which reached waverock around 8.40 AM on 17 june 2019, color : cream and gray, have some valuble things in it.

I forgot a duffle(NIVEA) bag in '11W' ordinary city bus which reached waverock around 8.40 AM on 17 june 2019, color : cream and gray, have some valuble things in it.

Please help me.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

A

Anand Molugu

from Mumbai, Maharashtra

Jun 25, 2019

Driver billed my ticket from jbs to nmdc and he said he will drop in mehdipatnam by charging 105 rs.
And he did not drop me at mehdipatnam.He left me in the middle of RGIA express highway.I walked down the road about 2 km for reaching my destination.

N

Nagamohan Reddy Neelam

from Puducherry, Puducherry

Jun 25, 2019

I am waiting in rajandar nagar along with one lady and one children on bus stand on 20 :30 on 19 June 2019, tsrtc bus came with only few passengers in it but he didn't stop I don't know for whom they do service it's very worst situation on Hyderabad please be care for people, , , , , , it's my humble request...

A

Ambati Balraju

from Mumbai, Maharashtra

Jun 26, 2019

Hi sir,
BUS Number:AP29Z3610
Midjil to santhoshnagar via devunipadak,
This conductor speaking rudely with passengers & Creating the problem while giving change to the passengers,
Iam requesting that please change the conductor,

Thank you.

S

sekhar omkara

from Coimbatore, Tamil Nadu

Jun 26, 2019

I am travelling by service no. 8337 from Hanmakonda to Hyderabad on 16/06/2019. In this bus AC is not sufficient and even air blowers are also not working full. Air blower regulators above seats are either broken or completely absent. It seems no one is maintaining the bus. Request authorities to take proper corrective action.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 507001

TSRTC bus driver of rajdhani Indra, it is a private bus, the driver is very rude how dare he his to talk to a passenger like dat, His duty is to call the passenger after the time, he even doesn't cal to the passenger, instead I myself called to the driver at 12pm. Is bus reached to KHAMMAM, instead of answering me in a polite way to dat question he his going on scolding actually I got 6 mins late to the bus, who is he to scold me, my parents up to now not scolded me how dare he his, dis is di respect ur service giving to the passenger, I am requesting to the tsrtc service to give a first and last warning to driver to behave politely with passengers or otherwise take him from out of job, I want immediate action for this complaint, waiting for the tsrtc reply .
Driver name:GS Rao
Contact number:[protected]
Service no:8609
Date of traveling:[protected], 12pm

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Jun 16, 2019

Updated by Devikasowmya Phaniharam I want immediate action for this complaint

View replies

R

Raheel Rahi

from Mumbai, Maharashtra

Jun 17, 2019

Please make sure that everything in the bus is functioning properly
The seats are not in a stable condition
And the luggage cart is very small when could to other Rajasthani bus which I travelled through before
Make sure the attender you employ could have a proper knowledge about the bus

S

Saiteja Kongala

from Bobbili, Andhra Pradesh

Jun 17, 2019

Employee child metro pass option is not showing in the application ..Iam not able to select type of pass if i marked as a employee child.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Karimnagar, Andhra Pradesh, 505327

Sir,
There are no free parking spaces available here at jagtial bus stand. Today I came here to reserve my tickets for an upcoming journey, so i parked my bike in front of reservation counter and suddenly a guard came and took my bike plug... what kind of action is this?
Are they supported to do this...
Then i said to the guard keep my plug and i will park in another place, so i just tried to take a pic of the guard in order to file a complaint . Then the staff came there and literally they pushed me from their while few are trying to compromise me other kept pushing me out from there..
Instead of providing a good and friendly service these people are just like goons on the road.
Please take the appropriate action and provide a facility of free parking space for quick works like dropping and reservation of tickets

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: TSRTC,MGM bus station, Hyderabad, Andhra Pradesh, 500045

Website: www.tsrtconline.in/oprs-mobile

I regularly travel from yusufguda to DL F in bus.I got into a metro bus today( the regular bus charges are 15/- I didn't knew metro is more ) so I asked the conductor why was I charged ₹20/- he replied " we dnt charge as much as you want you have to pay what we ask you" I asked him because I was thought he gave me ticket for a wrong destination.He was impolite I'm annoyed with the behaviour of your staff.Please teach them to be polite.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

View replies

A

Akhilesh Akki

from Hyderabad, Telangana

Jun 17, 2019

This Reg. Service no 7360 on 2nd June 2019 frm Hyd to Jagital... The ac in the bus is not functional despite shelling slot of money... Pls take necessary action or dnt provide such cheap buses to public

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines