Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

TSRTC bus driver of rajdhani Indra, it is a private bus, the driver is very rude how dare he his to talk to a passenger like dat, His duty is to call the passenger after the time, he even doesn't cal to the passenger, instead I myself called to the driver at 12pm. Is bus reached to KHAMMAM, instead of answering me in a polite way to dat question he his going on scolding actually I got 6 mins late to the bus, who is he to scold me, my parents up to now not scolded me how dare he his, dis is di respect ur service giving to the passenger, I am requesting to the tsrtc service to give a first and last warning to driver to behave politely with passengers or otherwise take him from out of job, I want immediate action for this complaint, waiting for the tsrtc reply .
Driver name:GS Rao
Contact number:[protected]
Service no:8609
Date of traveling:[protected], 12pm

Sir,
There are no free parking spaces available here at jagtial bus stand. Today I came here to reserve my tickets for an upcoming journey, so i parked my bike in front of reservation counter and suddenly a guard came and took my bike plug... what kind of action is this?
Are they supported to do this...
Then i said to the guard keep my plug and i will park in another place, so i just tried to take a pic of the guard in order to file a complaint . Then the staff came there and literally they pushed me from their while few are trying to compromise me other kept pushing me out from there..
Instead of providing a good and friendly service these people are just like goons on the road.
Please take the appropriate action and provide a facility of free parking space for quick works like dropping and reservation of tickets

I regularly travel from yusufguda to DL F in bus.I got into a metro bus today( the regular bus charges are 15/- I didn't knew metro is more ) so I asked the conductor why was I charged ₹20/- he replied " we dnt charge as much as you want you have to pay what we ask you" I asked him because I was thought he gave me ticket for a wrong destination.He was impolite I'm annoyed with the behaviour of your staff.Please teach them to be polite.

Hi,
The conductor of the bus right now I am travelling in has verbally abused and slapped an old passenger in bus. The bus has started from hyderabad running to jagtial. The old man refused to accept 10/-coin and requested a replacement for which the conductor response was unexpectedly abusive and violent. The conductor needs counselling. As it's a live situation.. Any help right away would give some relief to the elderly abused person.
Bus details
TN-B27419
15/06/19
05:13am
Jbs to jagtial
Driver 8709
Cond no 322987
Ts02ua8709

Hi Team,

Washroom worker near platform 1 in MGBS is very rude and shouting on passengers when we are walking towards free toilet area. He was using bad words. Not sure if he thinks that he constructed the washrooms and doing some free service. May be he is expecting to pay for using toilets also. Please instruct them to be polite with passengers. Very shocking behavior.

Thanks,
Praveen....

Bus No: AP11Z7328
Depot: Chengicherla
Time: 04:25 to 04:30 evening

Today (14-Jun-2019) evening our car had a narrow escape from the RTC bus at about 04.25 PM near Himayathnagar Signals because of the above-mentioned bus Driver rash driving on the road, instead o[censored]sing free left, he came to complete middle of the road and attempted for left turn and hit our car which resulted in severe damage.

After hitting our car RTC Driver didn't stop the bus and my driver stopped him at last, still he was arguing with nonsense when our driver spoken to him. RTC Driver was so arrogant and he didn't even ask for an apology. Meanwhile, traffic police arrived to the spot and cleared the traffic jam by sending the bus without taking any action.

Who will going to pay the money for my damaged car. By god grace only car got damaged what, if anything happens to the persons inside the car. All my children are returning from school with my driver.

Please take necessary action against the Driver as soon as possible and send me the report details. Or else I will file a case against him.

I'm travelling from SHOLAPUR to-SIDDIPET via TSRTC Bus Service No: 2034 Driver: K MAHESH Contact No.: [protected].
But overload luggage has been taken buy drivers of bus for delivery from Solapur to Secunderabad and Hyderabad.
For unloading the goods this drivers stops bus at unknown places like courier services, transportation services etc. but they don't prefer to stop the bus at RTC bus stops.
For unloading purpose it takes more than 2 hours today. actually bus have to reach Siddipet by 8:00 a.m. but till now it's 9:30 it's not yet reached.
I want to ask that what is this bloody services is being given by tsrtc to public.

I have sent my daughter and sister who are 10 and 11 year old to Spl yesterday i.e 11 June 2019, in the bus with service num 8828.name of the driver is R.Venkateswarlu.I showed the reservation msg to the driver and and asked him to pls see the children..He asked whether the msg is with the children.i told him they don’t have the phn.. He said am not going to take them and will drop them mid way..I told him that I have sent a msg to one of the passengers but he still disagreed which made us angry..I even told if it’s not possible pls give us the money back.He disagreed to every option which I proposed..finally I got down since he started the bus..after going a certain distance he started harassing my children and they started crying.when the other passengers reverted he finally went to his seat..It was the worst experience ever..He even made and ACCIDENT and started a fight with the driver of the other bus.He FOUGHT WITH THE OTHER PASSENGERS lying that he had given them the change of 69/- even without giving..such a worst service I had ever seen.

Date of incident 10/06/2019
Place of incident ecil bus stop
Time evening 9:30am
When i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 24s bus
My bus pass is lost and my name on pass is CH CHANDRA MOULI phone number [protected] and pass was taken on 7-6-19 in ECIL
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Dear sir,
Express buses are always stops in indalvai while they comes from nizamabad but when we are going from kamareddy to nizamabad for the same bus there is no stop if we ask for why the stop is not there from kamareddy to nzb via indalvai driver giving answer in rude manner and saying that ask in depot bus no. AP 25 Z 0053 at 9pm in kamareddy.
I requested that I'll take ticket till nzb plz stop at indalvai but he doesn't listened my words

Hi I'm Monic Abhishek... I lost my wallet today (6th June 2019) while travelling in hyderabad's public transport bus from Secunderabad Railway Station to Ashok Nagar. I boarded the bus at around 6.05 AM and got down by 6.30 AM.It has nearly 5000rs of cash, SBI ATM card on my name, Driving license issued by Andhra Pradesh Govt on my name, Metro transport cards of Delhi and Hyderabad. Please help me in retrieving it or direct me to a better forum. I wish to get my cards atleast if not the cash.

Complaint regarding rash driving and mis behaviour of driver

For asking about rash driving with driver he just ready to dash our vehicle for details of this misbehavior you can watch CCTV footage at bowenpally x road time is at 06:40pm

Vehicle.detaile -jeedimetla bus depot. Vehicle number - AP11Z 2920

My concern is only that he is responsible for people who travelling In bus. Should be some patience

Please put buses from DLF Gachibowli to Borabanda. There are no buses at all from Borabanda to Gachibowli. Please add buses in this route. People are facing lot of difficulty in reaching to Hi-tech city or Gachibowli from Borabanda. I hope TSRTC understands the problem of people coming from Borabanda and will add new buses in the route. Daily thousands of people travel in this way on two wheelers and in autos, TSRTC will get income also in lakhs if they start buses in this area as many people reach erragadda, sanathnagar and bharathnagar through Borabanda, So it is my sincere request to TSRTC to start buses from Borabanda to Gachibowli in Hyderabad.

At 6:15 pm on 04/06/2019 at kachiguda chowrastha besides kachiguda big bazaar, a bus hit us(me and my dad traveling on Honda Activa ) from behind it's because my dad and it's because of our extremely quick response and timely action of leaving our vehicle and running away from bus saved us or else we would have gone under the bus Tyre. Even after colliding with us he didn't stop untill a few moments. It's only because of our quick response my right leg is saved. The number of bus is AP 11Z 5078 traveling with route number 86j. Even after repeatedly and politely asking him to provide his employee id if it was not his mistake, he didn't want to. Later he threatened us by taking our vehicle number stating that he will complain on us even though it was the bus drivers fault.

Respected sir, this is sameer from mancherial dist. On 2 june 2019 i have traveled from karimnagar to mancherial at night time in express bus (Service number 8015) the time was approx 11pm.. The bus was traveling from hyderabad to mancherial.. The reason is... I just broke the fast and i didn't have anything... Because of dehydration i slept in bus.. And i didn't taken the ticket before sleeping after few kilometers i have taken the tickets from conductor and he taken the fine from me. And i apologized for my mistake. When i reached mancherial i asked change.. Then the conductor started using unpleasant valgur language... Because of this guy's the tsrtc government is going in loss because of there valgur behavior with passengers... Sir you have take serious action against him...
Thank you.
Yours faithfully,
Syed sameer.
Mancherial dist.

Respected sir, this is sameer from mancherial dist. On 2 june 2019 i have traveled from karimnagar to mancherial at night time in express bus (Service number 8015) the time was approx 11pm.. The bus was traveling from hyderabad to mancherial.. The reason is... I just broke the fast and i didn't have anything... Because of dehydration i slept in bus.. And i didn't taken the ticket before sleeping after few kilometers i have taken the tickets from conductor and he taken the fine from me. And i apologized for my mistake. When i reached mancherial i asked change.. Then the conductor started using unpleasant valgur language... Because of this guy's the tsrtc government is going in loss because of there valgur behavior with passengers... Sir you have take serious against him...
Thank you.
Yours faithfully,
Syed sameer.
Mancherial dist.

I am travelling in service no 1006 from banglore to hyderabad through advance reservation. After boarding bus one of the staff mr a g reddy [protected] asked me to change place as i am single lady passenger. This is repeated for three times and third time i refused to change so he is asking me can i make male passenger to sit beside you.? Then i asked him if your daughter is there in my place what you will do? He was demanding my seat for a person with out prior reservation. I asked him what is the preference given to reserved person. Then he says you should book your seat beside a lady passenger only. Why you booked a single seat for you? He made me cry in front of all the passengers. Better tsrtc should carry a tag that not for a single lady passenger. Being a state govt owned organisation this is not the service expected from you by public. I never seen a person (Staff) talking to passenger in a pleased manner.

I was traveling hyderabad to warangal so thought of buying biscuit packets to my home so, i bought 3 biscuit packets where each biscuit packet rate is 30 but he took 35 rs when i have asked shop keeper why do you charge 5 rs extra he said simply yes, we will charge extra in bus station i don't know what was the exact reason?
When i saw the board in the shop "all products will be charged as per mrp rates". Can you please look into the issue and address immediately.

Apreciate your early response on my complaint.

Thanks

Kranthi kiran
[protected]

As per schedule for gachibowli to rgia there is a bus at 10:25 pm, i went to pushpak telecom nagar bus stop at 10:20, waited until 10:50 to finally get a bus. Upon checking with the on duty attendant at bus stop first he kept saying it will come in just 5 mins till 30 mins and finally when all raised voices he mentioned busses are in shortage. This is highly irresponsible and not acceptable as people trust the timings for their flight departures and this kind of false intimations and carelessness is causing huge disruption

Iam traveling from hyderbad to waragal bus, stop at stn ghanpur bus stand iam get down and buy a 10/- rs bislery water bottle but he is charged 15/-, shop owner was speaks irresponsible and roude behavior with customer if iam asking how can u charge extra 5/- rs, and also he is try to beat me, iam really get feeling sad,
If you're take the action against shop owner please take it imidiatly, compare with other states tsrtc is under worst to stop more than mrp charges, only one shop in stn ghapur bustand