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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 78

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M
Mahidhar Supreem
from Hyderabad, Telangana
May 1, 2019
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I usually travel through bus every day, yesterday as usually i am travelling through by bus from ashok nagar to secunderabad, so then i paid money for my charges in terms of 100rs, bus conductor gave me that one tampered note but i know banks will accept these kind of note and u too (Tsrtc), then today morning i am coming from secunderabad to ashok nagar, so then bus conductor came to me to ask charge, i gave that tampered note he didnt take that note and also use unparliamentary language and driver too... He did not stopped the bus at my station, i felt very bad sir... Please take action against them
The bus number - ts 11z 1613
(Irresponsible conductor)
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Hai this is vijayadurga ..with mobile NUM [protected].booked bus from khammam to Hyderabad on 5-5-2019 @ 9:00 am..but while I was booking ticket it showed failed transaction..but after some time I got message that money was deducted from my account twice ..431+431..till now I didn't get any ticket details kindly see this thanks..
She gave me a damaged 10rps note, i asked to give other one, inspite of providing another note she argued with me stating that me only damaged that note.she argued with me and didn’t provided another note-bus number-AP11Z [protected]@29 april at 11:40am waverock
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    Joe Karthik
    from Gurgaon, Haryana
    Apr 30, 2019
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    I have boarded the airport express (TS 10 UB 6783) on 28/04/2019 from NMDC. After the bus crossed Aramgargh the bus is moving in the right side instead of left due to which other vehicles who is taking U-Turn faced a lot of difficulty.

    Incident 1: An auto is taking a U-Turn and as the bus is going at a fast pace applied the brakes suddenly and the driver started scolding the auto driver with the mother ### language.

    Incident 2: A couple on the bike is trying to cross the road. At this time as well the driver almost rammed into the two wheeler. The driver immediately got down of the bus and started scolding them very badly and picked up a fight. The wife of the two wheeler guy pleaded with the driver to let them go and not to fight.

    These two incidents are very disturbing on part of the behavior of the driver. There would be many national and international tourists who would travel by this bus. If a bus driver displays such bad behavior what impact would we as a state would create in their mind. Kindly counsel the driver and help him to change his behavior towards the fellow travelers.

    Attached is my ticket and the photo of the bus.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      N
      Naresh kummara
      from Delhi, Delhi
      Apr 30, 2019
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      Address: Hyderabad, 507001

      Dear sir, we are traveling with kids from khammam to Hyderabad on 30/04/2019, started in kmm by 5am. Service code 8694/ kmm - mgbs, due to leakage of AC water, we are not able to sit on seats, we prefer Rajadhani as we feel that it will be comfortable, but theses type situations will ruin the reputation of TSRTC, even the ambience is not good and there are many mosquitoes in bus, kindly take necessary action
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Glass window of seat no 27 and 28 of bus no 29z2702 broken aand fallen on passenger when bus is on the way from nalgonda to hyderabad at toofranpet and caused injuries to passenger and tthe driver is irresponsible and didn't stop the buus even after insisting to stop.strtict action should be taksn against drivr and tsrtc nalgonda depot.
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        R
        Radhika sony
        from Hyderabad, Telangana
        Apr 25, 2019
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        regarding bus conductor behaviour

        To day i travelled in tsrtc medchal depot in ordinary bus around 8. Pm near paradise bus no 229 ts 3657, in senior citizen seat around 40 yrs man was seated so i asked whether you're phy handicapped he said no, so i asked if no sr, citizen i told it is for ladies, he didn't get up i asked conductor also he also saying the same thing it not for ladies, is it true? I saw in many buses if no sr. Citizen it is for ladies, that much don't know...
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        Ankam Rajkumar
        from Chandur, Telangana
        Apr 25, 2019
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        Address: Rangareddy, Andhra Pradesh, 500072

        Bus number:- ap11z1936
        Today 24 april 2019
        I travelled on local rtc bus i dont have change so 1 give 100 rupees my bus fare 15/- he gave me 85 /- in this 20 note will some tampared and tiered.
        And next day 25 april 2019 i travelled same bus i gave 20/- note, he didnt take that i yold him yesterday u gave me this note, why u didnot take the note, he useing unparlamentary word and he droped me on middle of the road,
        Please take charge aganist him. Thank you
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          V
          vamshikumar kandula
          from Manuguru, Telangana
          Apr 24, 2019
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          Address: Hitech city to mehdipatnam route, Hyderabad, Telangana, 500036

          Busses are not running as per the requirement in the hitech city to mehdipatnam or gachibowly to mehdipatnam. Busses frequency is very low. Please ask tstrc to increase number of busses in office hours at least. Morning and evening busses are as per requirement. Every bus is full and time frequency between each bus is about 30mins to 1 hour.
          Thank you.
          Vamshikandula
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Apr 24, 2019
          Updated by vamshikumar kandula
          Not as per the requirement *
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            A
            Anantharaju Krishna Prasad
            from Hyderabad, Telangana
            Apr 24, 2019
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            Address: MGBS, Hyderabad, Telangana

            We have booked a ticket (Uid no.8390) to srisailam from hyderabad by vajra ac bus service code number 3907 (Lingampally to sslm). The arrival time at srisailam mention in the website is 9.49am (Which misguided during booking).

            Apart from above ac was not working properly,
            In the tv there is a picture but no sound.
            We have paid 500rs price for ticket considering the above facilities, that is 200rs more for normal luxury bus without ac
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Driver used Mobile phone for 1 minute. I have Video proof

            Dri- No:: B3308
            Cond-No: 303530

            TS 01 UA 3308
            AN00020906
            Ver: T3.02N
            DT:[protected]

            depot: NIRMAL
            TN-A36582
            Date: 23/04/19

            On the route :: ARMOOR to Nizamabad

            For more Details: My cat no.***** 812
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              S
              srinidhiii
              from Delhi, Delhi
              Apr 23, 2019
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              Address: Hyderabad Mgbs bus station, Hyderabad, Andhra Pradesh

              Toilets in hyderabad mgbs bus station are very unhygienic and not cleaned at all, using those can lead to dangerous diseases and more over 5rupees is being collected from people without cleaning them.. It is a major problem for ladies eh ile travelling long distances, take an action on this which would greatly help people.

              Location: mahatma gandhi bus station, hyderabad
              500095
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                K
                kvw
                from Bhimunipatnam, Andhra Pradesh
                Apr 22, 2019
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                Address: Hyderabad, Telangana, 500026
                Website: TSRTC

                I had taken a bus from siddpet bus stand to jublie bus stand and had paid the full amount of 90rs for the same.
                There was no cleanliness at all in the bus and the conductor was least courteous.
                I had to disembark and requested the driver to stop the bus on arrival at the bus stop, but they had refused to stop and asked me to get down while the driver slowed down the bus
                I insisted he stopped but he heckled me and asked me to get down, after which i forced to get down and fell on both my hands and had bruised myself
                By the grace of god i had escaped with abrasions
                I would like you to take stringent action immediately on the driver and conductor of the bus so that it serves a lesson for them to stop the bus at the bus stop
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Seats are full of dust very uncomfortable to travel
                I have booked my bus ticket for the timing 6:30am from siddipet to jbs. But i had waited for an hour for the bus which is arrived at 7:30 am. Very much dissatisfied with the bus service.
                Booked ticket from Vijayawada to Hyderabad,
                Unable to identify where bus stands,
                I missed the bus, what I should do now?
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                  C
                  Chary50
                  from Mumbai, Maharashtra
                  Apr 22, 2019
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                  Address: Rangareddy, Andhra Pradesh, 501510

                  My question is why rtc buses are using air horns instead of normal horns. I see lot of buses using air horns which are abnormal to hear and bear. It is causing lot health of issues and sound pollution. I saw many driver's unnecessaryly mocking the horns. The sounds are above the normal decibels. It is more near traffic signals and near bus stops. Please look into the matter.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  The conductor is rude towards the passengers.
                  She is crossing her limits. She is showing arrogance.

                  I kindly request you to take action against her

                  Date:17/04/2019
                  Jounery: jagityal to karimnagar
                  Bus no: AP 36 z 0262

                  I'm attching the bus tickets
                  It's been one week since I cancel my bus tickets (karimnagar to Hyderabad).There is no refund till now.Ref num-[protected].
                  Does it take one week for such big corporation do make refund??
                  I m from Bangalore I was to go to Hyderabad but the ticket cost of garuda plus bus TS08Z0214 there are taking an amount 1350 the actual cost is 833 but in the internet it is showing that tickets are not available
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                    R
                    rsgundu
                    from Mumbai, Maharashtra
                    Apr 20, 2019
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                    Address: Nizamabad, Andhra Pradesh, 503001

                    Booked online reservation in Nzb depot 1 bus(service no. 7674) which has the start time of 7pm from Nizamabad. Bus has arrived the starting point 15minutes before (6:45pm). Till this it is all good. But bus started from Nizamabad at 7:45pm (45 minutes late) & driver halts the superior non-stop service bus 3 times within the city itself. Overall around 8:15pm the bus crossed the city(30minutes it took instead of 15min). Also it has an halt near toopran village for around 15min. Finally it reached JBS at 11:30pm. Total time took from Nizamabad to JBS is 4:30 hours. Can Tsrtc justify the nonstop bus facility provided.? Or is any other definition for nonstop service in Tsrtc dictionary? If we travel on bike with an economy speed, we could reach earlier than the superior tsrtc nonstop super luxury bus. Very pathetic journey & worst service from tsrtc.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    The conductor is rude towards the passengers.
                    She is crossing her limits. She is showing arrogance.

                    I kindly request you to take action against her

                    Date:17/04/2019
                    Jounery: jagityal to karimnagar
                    Bus no: AP 36 z 0262

                    I'm attching the bus tickets
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                      G
                      gopisbee
                      from Hyderabad, Telangana
                      Apr 19, 2019
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                      I travelled from hyderabad to visakhaptnam on 18.4.2019 through tsrtc rajdhani ac service. I bought the ticket in the bus
                      The charges displayed in website is rs 939-00

                      Bus no. Ts 08 z 0252

                      But the driver given ticket for amount rs 1065-00

                      Also he took rs 1400-00 stating some vague reasons

                      Please take action on these type of cases to avoid inconvenience to passengers
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        A
                        Amarendar Ganji
                        from Vijayawada, Andhra Pradesh
                        Apr 18, 2019
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                        Address: Reservation Complex Nampally, Hyderabad, Andhra Pradesh, 500001

                        Sir I am travelling on 17. 04.2019 by Service No.00192263 Express, Miyapoor Depot from LB Nagar to Nampally Railway Station. I give Rs 20 for ticket (Ticket Charge is 15). after DSNR left Conductor give only Rs 4 insted of 5 When time came to get down at Nampally Station Near Abids Signal (near Metro) Signal conductor. reject to give on rupee and conductor quarrel with un PARLIMENT lANGUAGE. Sir Iam Heart Patient How can I get down from running bus. For the reason Asking ONE RUPEE from conductor he not stopped in Nampally Station and he say that if you not leave one rupee why I stopped for you. Sir that rupee is my own salary and swet. not his. Is it correct leave the one rupee with him. take action upon him. Thanking You Sir.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Amarendar Ganji
                          from Vijayawada, Andhra Pradesh
                          Apr 18, 2019
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                          Address: Reservation Complex Hyderabad Railway Station, Hyderabad, Andhra Pradesh, 500001

                          Sir i am travelling on 18.04.2019 by service no.00192263 express, miyapoor depot from lb nagar to nampally railway station. I give rs 20 for ticket (Ticket charge is 15). After dsnr left conductor give only rs 4 insted of 5 when time came to get down at nampally station near abids signal (Near metro) signal conductor. Reject to give on rupee and conductor quarrel with un parliment language. Sir iam heart patient how can i get down from running bus. For the reason asking one rupee from conductor he not stopped in nampally station and he say that if you not leave one rupee why i stopped for you. Sir that rupee is my own salary and swet. Not his. Is it correct leave the one rupee with him. Take action upon him. Thanking you sir.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            A
                            Amarendar Ganji
                            from Vijayawada, Andhra Pradesh
                            Apr 18, 2019
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                            Address: RESERVATION COMPLEX NAMPALLY RAILWAY STATION, 500001

                            On 18.04.2019 i am travelling from lb nagar to nampalli raiway station by service no 00192263 miyapur depot express at 11:31:27 hrs. Sir i give rs 20 (Ticket rate is 15) for ticket charge and dsnr left conductor give four rupees change. When the time come to get down at adids signal (Near metro nampally). When i ask conductor reject to give 1 rupees. That one rupees is not his own that is my salary and my swet. Why shout i leave. Sir i am heart patient i can't get down from running bus. The reason asking one rupee from conductor bus not stopped in in front of station and conductor quarrels with un parliament language. Is this this conductor used this type of language is it correct.. I want action upon him.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              Aravind suram
                              from Hyderabad, Telangana
                              Apr 18, 2019
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                              This is summer so we used to book special service bus having ac, we are charged for ac bus 260 from hyd to warangl, not worth for mony we spent, very poor service, taking more mony and not provising minimum customer service, waste of mony in vazra buses by telangana tsrtc, providing cool less water bottles in summer, waste to travel in summer better to choose rajadhani services
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                kandala krishnamachary
                                from Mumbai, Maharashtra
                                Apr 18, 2019
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                                Address: Miyapur depot, miyapur, HYDERABAD, telangana, Hyderabad, Telangana, 505001

                                This is my booking conformation confirmation:

                                Service no:3905,
                                Doj:18-apr-2019 07:20,
                                Boarding point:miyapur bus depot,
                                Seat no's:17 (A:1, c:0),
                                Ticket no.61358605,
                                Name:kondala krishnamachary,
                                Fare:310,
                                Hyderabad - 07:19,
                                Destination place:karimnagar
                                18-apr-2019 11:28,
                                Up distance:168 (Km),
                                Uid:8864

                                This is my cancellation message:

                                Ur ticket 61358605 from hyderabad to karimnagar (Service no - 3905) is cancelled for 18-apr-19 07:20 am, hyderabad-07:19, refund: 310 amount will be credited 4 to 7 working days.

                                Thanks for the refund, but please note that there was a loss of time.
                                Being a government employee, i didn't expect this from government travel.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  Sai Nithin Krishna J
                                  from Bengaluru, Karnataka
                                  Apr 17, 2019
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                                  The driver of my bus is sleeping while he is driving.

                                  When asked he says that he is not the person who is supposed to be on duty today and was given duty even though he refused.
                                  The bus is going at 80-100 kmph on orr and this guy is sleeping.

                                  More details about the bus : tna05882
                                  Date: 17/04/19
                                  Time: 03:34

                                  Drv: cnd: b18335
                                  Bus: ts10ub8171

                                  5011rgim 5011

                                  Attaching the ticket for more details of the bus here.

                                  Please take an action.
                                  Thank you,
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    akhila chary
                                    from Hyderabad, Telangana
                                    Apr 17, 2019
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                                    Address: 500050

                                    Greeting of the day.. I am the one of the passenger who travels daily in the tsrtc buses this complaint is regarding please make passenger convinent by stopping buses in correct bus station management will construct bus station but bus drivers they won't stop in fully constructed if we question reversely they will give answers like where is the stop here like for example they won't stop bus in nizam college and near assembly mainly 218 bus patancheru and lb nagar and lingampally dilahuknagar buses they won't stop here kindly take it as concern request and resolve it
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      jupallykishan rao
                                      from Mumbai, Maharashtra
                                      Apr 15, 2019
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                                      Address: ACHAMPET

                                      Im waiting here (At achampet) for nearly 3 hours ago.. It's bad to say that i didn't found any tsrtc bus to srisailam...

                                      Who the bloody transportation minster...
                                      Won't have any sense..

                                      Even though we have only one party in state.. We vote for them to see a change..

                                      Even beggers can work more better than them..

                                      Bloody trs mlas and mps #..
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Apr 15, 2019
                                      Updated by jupallykishan rao
                                      actual time of bus was at 1 30p.m.
                                      and now the time is 2:07p.m.

                                      once see the trs buffons faces ...then all problems will be solved...
                                      While iam travelling from blue sea hotel to mirjalaguda I lost my purse in bus 16 no.buses I that I have atm cards and pan card and some important slips in my college bag jips are taken
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