Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I booked ticket from hyd to kmm service no-8975. My pick up point at Cafe coffee day. Bus driver stopped on entrance of bus stop. I m waiting for bus from 10:30pm onwards. I m calling him his mobile is out of coverage/switch off. Finally he came called n shouting where are you. I said I m at bus stop. On plot form tsrtc representative also shouting. Driver rashly saying, who told u to stand there.i asked I m calling u. He said on driving orders pass as not to use mobile. Happy for that. But he said, we don't call u. We see at bus stop n report manager n we move the bus. What is the purpose mobile number taking while reservation. I m not satisfied with answer n talking. Driver name Linen Chowdary.

I have booked an e- ticket on tsrtc website on 17 th October 2023. The transaction was done and money was deducted. I've also received a mail saying transaction was successful and yet I recieved no message regarding my ticket or booking status. Is my booking successful or not? If not when am I going to get a refund?

Hi

This is Dattatreya i have booked seat lahari bus from ongole to miyapur at 16 th october 2023. Service No:4373 Driver name:Bharat Kumar contact no.[protected]. We are asking waterbottle, he is not given and his scrolled to me.. We are unhappy.. Please take necessary action..

Regards
Dattatreya
[protected]

I have travelled from Hyderbad-Khammam in Rajdhani( Ac seater). Service no 8699. The bus is in bad shape, putting passengers life at risk. Very old bus which is in bad state. It cant go beyond 50 KMPH. AC doesnt work. Whole bus shakes and makes huge sound when it came across a bump. It stops whenever bus comes to Neutral gear. Government officials should take strict actions against the authorithies run such busses and risking passengers life. Khammma bus depot

I boarded TS18Z0042 bus at Nirmal at around 5:00am my 4 bags in my Laguge were in the side dicky of the bus, when I got down at the JBS bus stand, one my bag in the side dicky is missing and the bag on the bottom was missing strange, I asked the driver and he was no answer, complained to the DM(Nirmal) and asked to call the driver, she didn't respond yet. The driver has the access to the dicky lock then who is responsible for it, it was around 60k for me, please help me out with this.

Hi, I am MadhuSudhan i stay near Ida gandhinagar.I have been waiting for the bus more than 45min.One bus came at 10.20am but even after waving my hand to the bus driver and he saw be but not stopped the bus.Again I have to wait for the other bus to reach my destination on time.Time is valuable for every one.Please take necessary action on this worst Bus driver.Hunmakonda bus route Jagathgirigutta to Hunmakonda.Bus no. TS03UC 7744.

I had a bus reservation under the booking id ticket number : 80758888
UID number : 4699
Service number : 7791 / RGA / KRMR / MTPL
From : JBS, destination : Jagtial
Depart time was 6:45
But the driver started the journey at 7:30
45 min delay which is really time consuming
This is unacceptable and can’t be taken easy
I request you to please have a look into this matter
It is really important me to reach jagtial on time
I done reservation thinking that time is going to be accurate but disappointed me like hell .
When we pay something we expect something
This can’t be accepted

I'm here to complain about 26M buses.
The drivers of maximum 26M buses are not following the time allotted to them to reach the stops.
Moreover they are not even bothered about the people getting into the bus while moving from a stop, they are driving very rashly.
The conductors in few of 26M buses are also misbehaving with the people in the bus, and are not at all polite to the people.
Please try to increase the no.of buses for this route-old bowenpally or else try to make the existing buses to travel in time and safely as there are many school and college students who travel regularly in these buses.
Thank you.

Route 1V did not stop at the bus stop and I have struggle to board the bus risking my life. I happen before RTC cross road. Golconda cross road bus stop.

Not yet received my driving licence
I had not yet received my driving license from the Telangana state transport department, as my application was approved on 18/04/2023 and card printed on 19/04/2023 and its been nearly 6 months but not delivered.

Application No: TS108/32001/2023/L
License/ Registration NO: TS[protected]

I request kind authorities to please issue my permanent license as soon as possible.

Dear TSRTC, Please add few more buses to the route ECIL to Shapur (24SS) bus. At the morning time 8-9:30 AM and evening time 6-7:30 PM people were suffering due to lack of buses. As the Loyola college was located in the Suchitra route, so many college students and general public were depending on the bus. Please add few more buses in that route. As this is my kindfull request to the TSRTC....

On 19th of December, 2023, I travelled from Nizamabad to JBS in Rajadhani Bus ( TS 09 Z 7604 ). The price of the ticket is Rs: 420/-. So, i maid a online payment through Phone pay. After completion of the payment, driver said, your payment was not done, you should pay the amount through cash. I also maid an argument. All the department of Nizamabad depot came there and said, you will get your refund in just 24 hours. After the discussion for some time, I payed through cash. They gave me a number to ask about refund. I called that given number and they asked me to send the ticket in what's app. I sent it to them through what's app. They said, it takes 5 working days. I again asked them after 5 working days. They said, it may take more 3 to 4 working days. I also waited for more days as they said. From past 2 days they are saying that, we will enquire it once again. But today,[protected], its 18 days already. Form today, they are not even responding to me. They leaving my messages unread and calls like missed calls. I also asked them contact or e-mail about their head of the department. They are saying PLEASE. Their number is [protected]. My e-mail id is * [protected]@gmail.com *

Bus number AP29Z0185 near secunderabad uppal bus stop at 11:13AM,
Conductor didn't let me in in to bus, and she is being very rude, and abused me....

My request to Hon'ble tsrtc.
I sent MGBS one rice bag parcel from Mancherial 18 kg. Parcel No; 8662543
GSTN;36AAECA0475C3Z2
2 kg less. The rice bag is torn. The elder sister said, sorry sir, wear a sticker next to you and go.
One boy next to me. Atleast without politeness. I will not give stikker to anyone who gets fish. So give me my 2 kg rice.

Its been obsessed that bus number 300 which start from mehdipatnam to Uppal, we started our journey from aramghar x road to hafiz babanagar, but on the ticket mentioned aramghar x road to phisal-banda, which charge 25rs. As bus conductor says there is no bus stop feeded in handy ticket machine he changed 5rs extra to us, apart from me he did the same for other passengers too not only that but also need to provide Phone/Google pay options as well.

Hence I would like to request to update ticket machines with all the bus stops in TSRTC routes so that no one will suffer this kind of excess amount.

Bus vehicle number : AP11Z6292 QN50212387
Driver id: 153444
Conductor id: 213181
V:5.71T
Trip no:5
TNA74166
Dated 24/09/23,
Time : 21:05
300CO. 2372. PSGR TKT
Machine sl. No : 50212387

This is to complaint against conductor knowing that ladies seat should be given to ladies which was occupied by gents. Instead of giving to me holding 1 yr old kid, he is asking me to go at the last seats and saying that it works only in city side not here. It is very disappointing that government allocate seat for us and conductors are not supporting. I had to go back between men to sit just because he didn't follow the rules.I have right to take ladies seat if gents are sitting but conductor itself supporting men to occupy as rules are only for city people.

This should be action ed immediately and awareness should be given to conductors that rules are rules for every person and everywhere... Irrespective of city or village or long journey.

Bus details are below:
TNA142695. 21/09/23 11:50
Depot KLPR
Bus no. TS31 TA 5733
Cnd 152694. QN50210147
JADCHERLA TO MGBS

On 14.9.2023 at around 2.30pm i was waiting at bowenpally signal, to my right side was tsrtc bus bearing vehicle num AP 21Z 0229, Then that tsrtc bus took sudden right turn by jumping red signal causing damage to my right orvm and scraping of paint of my right door.

The conductor of 23B bus in the vehicle number AP29Z0453 on the 5th September gave a ticket to me and I gave him 100. He was very rude and told me people without change should not enter the bus. He had change but he was not ready to give it back. While going He gave me the change but again told the same way.

Hyderabad to adilabad rajadhani bus service no 7944 was repaired and passengers faced problems alot and by 7 30 we have to reach adilabad, but now the time is 8:05 pm we are still at nirmal only the worst service by the tsrtc

The respected persons should check the bus basic checking before the journey only, this is purely the negligence of the respected persons.

See recently I'm traveling from Bangalore ( kemepegowda Bus Station) to Hyderabad in a super luxury with the service no. 7144 Karimnagar depot. The bus driver charged me 1000/- when taking the ticket inside the bus but when checked through online it is 750/- only. Since the bus is free I opted out to book online.
Now I regret the decision on not choosing online.
Just yesterday I traveled from Hyderabad to Bangalore in Garuda plus with 1030
Is the cost of super luxury and Garuda the same? Ones an AC bus and other being a non AC

I strictly ask of my refund for this service which demanded higher amount.