Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Updated: Feb 20, 2026
Complaints 2391
Resolved
30
Unresolved
2361
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hgfyvcdfgvg
from Mumbai, Maharashtra
Apr 10, 2019
Report
Copy

I ask bus ticket in ordinary from nims to lb nagar and given ticket with fare price of rs20, i question to conductor why rs20, and conductor shouted on me that recently changed fares and i ask conductor i yesterday use same distance in ordinary bus with fair rs15, not agreeing conductor shouting on me.

Bus no. Ap29z2283
Conductor no.208825
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    girishks5
    from Hyderabad, Telangana
    Apr 9, 2019
    Report
    Copy

    Address: Picket, Hyderabad, Telangana, 500026

    I took the rtc bus from one of the signal near secunderabad club. I was about to get down at patni that is hardly 2 kms from my area. I asked him to give me 5 rs ticket as the distance is less then 2 km. He asked me to pay 10 rs. I asked why 10 rs. That # conductor started shouting on me. I told him to talk politely as i was questioning him about why wrong fare. He started shouting again and the discussion becomes a argument and further i decided to complaint about the conductor. Bus number is ap11z4895
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bhanu123*
      from Neyyattinkara, Kerala
      Apr 8, 2019
      Report
      Copy

      Address: Old Busstand, Yellandu, Khammam, Andhra Pradesh, 507123

      My name is bhanu, r/o yellandu. The bus from yellandu to kothagudem the stop at old busstand is there but the driver not stopped the bus at old bus stand i crossed the bus and stopped and my wife and children climbed the bus and asked why you have not stopped the bus at old bus stand, in reply he mis-behaved with my wife and told to complain every body. The bus no. Is ts04z0178 the date of journey is on 05.04.2019 but the conducter given ticket with bus no ts04z20197 and date of journey printed on this is 30.03.2006 driver no 826087. I am here with enclosing the bus no. Whats app photo and ticket whats app photo, my mobile no. Is [protected]
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nikitha ch
        from Ernakulam, Kerala
        Apr 7, 2019
        Report
        Copy

        Service number : 8075 from asifabad to hyderabad which had to come to calltex bus stop by 7:40 he has not come till 8:45. Driver switched off his mobile. We tried calling him from 7:15. We had to reach bus stop by 7:30 not knowing when bus will come. The driver is so irresponsible in answering while called again at 8. When there is full reservation done why do the driver have to take more people. Bus capacity is 40-50 and he takes more than 90 people stopping the bus in every 10 mins. How will it be for the people who have already reserved.. Why do they have to suffer.. This is not the first time this is happening in this service bus. And we have raised complaints more than 5 times. We neither got any response nor there is any improvement. Why the issues not taken care of. Wat are people in tsrtc doing..
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Around 11pm at Shamshabad, Bus no TS 07 Z 4087, was going rashly with out considering any vehicles coming from side or back, for proof you can check the cc footage at the Shamshabad X roads and CC footage at Yes Bavarchi, Shamshnad
        Ap11z6415 buss number 5m, i am travilling from lakadikapool to bata actual ticket is 10rs but condector gave ticket from masab tank so ticket cost is incresed
        To 5rs i had paid 15rs
        It is not right that, take the action it sholud not repete again, they are not stoping at bus stops some times.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abhishek2218
          from Kolhapur, Maharashtra
          Apr 7, 2019
          Report
          Copy

          On dated 7/4/2019
          I was suppose to travel gdk to hyd
          Bus no ts02z 0211 service no 7225.
          I requisted bus driver to allow him to seat back side oh seat.
          He told me that it is not allowed as per our rules.
          I get down the bus i late one person favoured him allowed to seat back side of the driver. I asked him how can he seat now they he told me give complaint to any one who want to you.
          While i was taking video he told that person come back later.
          Please take necessary action on him
          If their is such rule it has to implement to all. Their should not be exemption to his favoured fellow members.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          We are waited 3 hrs today for hyderabad busses from achampet.when we called depo manager[protected] he responded very badly. They all know yesterday festival, they have to be prepared for next day..this is the 3 time i hv raising this conern..it will happen evry festival.Respond quickly.otherwise close TSRTC
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suryaprakash Gorantala
            from Mumbai, Maharashtra
            Apr 7, 2019
            Report
            Copy

            Address: 506319

            This is suryaprakash,

            While iam travelling from huzurabad to parkal on 7th apr 2018, i want to purchase a water bottle at huzurabad bus station on platform 7 stall, in this stall they are charged me extra rs. 5 on mrp and when i asked for the same they replied me that i[censored] want purchase then this is our price other wise we will not give you mentioned price with arrogantly
            If you want to complaint, then go and complaint to the station manager and don't debate with us, they said.

            Kindly take action accordingly on this stall owner immediately.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ASMA AFREEN
              from Hyderabad, Telangana
              Apr 4, 2019
              Report
              Copy

              Address: 500040

              I am a student of msc mathematics and its my final semister i lost my pass on march 25 as i was taking metro rail from tarnaka to high tech city around 11 am as my sister had an interview in hyderabad central university i lost in this area i searched it but didnt find it... I think i lost in metro rail while the checking was going on... I didnt have the pass with me when i saw in tarnaka at 4 pm on my way back home in metro station... I lost somewhere metro station i hope i get my pass soon
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mujeeb Shaik
                from Hyderabad, Telangana
                Apr 3, 2019
                Report
                Copy

                Also i got this email

                Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

                For your convenience, we have provided the order information below.

                Order information

                Merchant website : tsrtconline.in
                Date :[protected]:43:22
                Merchant reference number : [protected]
                Ebs payment id :[protected]
                Payment mode : state bank of india netbanking_tp
                Amount : 335.00
                Customer name : tsrtc guest
                Customer email : [protected]@gmail.com
                Status : success
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  susmitha nuthi
                  from Coimbatore, Tamil Nadu
                  Apr 2, 2019
                  Report
                  Copy

                  Address: G3,RR Towers, Naidupet, Khammam, Andhra Pradesh, 507003

                  I am susmitha. I have travelled from khammam to hyderabad on 24 march sunday. When i was boarding the bus the driver said all the seats are reserved and made me sit in the conductor seat, moreover he collected inr 60 extra on the ticket. It is from kothagudem depot

                  I asked to return the change of inr 60 and he denied saying all the others were also charged the same. I want an action to be taken on such drivers.

                  Here are the details of the bus
                  Ap29z 3912
                  It started in khammam at around 3 10 or 3 15 and reached l b nagar at 7 17.
                  Would request to take an action and let me know what has to be done in future if i face the same incident
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  I have lost my wallet at tsrtc Pushpak bus which was coming from RGIA TO JNTU bus started at 18:15pm from airport can u please give me an update about my wallet it has 740 rupees and my driving licence pan card 5 bedit cards
                  Regards
                  SYED HASSAN PASHA
                  [protected]
                  ఉదయం నిజామాబాద్ నుండి కామారెడ్డికి పోవు కామారెడ్డి డిపోకు చెందిన వింజమూరు బస్ ఇందల్ వాయి లో ఆపలేదు, ఎందుకు ఆపలేదు అని అడిగినందుకు కండక్టర్ తిట్టాడు, ఎవరికి కంప్లైంట్ చేస్తా వొ చేసుకో అనీ అన్నాడు
                  బస్ టికెట్ జత చేస్తున్నాను
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sonali Chilal
                    Apr 1, 2019
                    Report
                    Copy

                    Hello sir/madam,

                    I m sonali. I request you to increase the frequency of buses (216, 217) of gachibowli route, be it morning time (8am-10am) or evening time (7pm-10pm) from and to koti. Also when compared to buses of other routes be it 127, 218, 158 the buses of gachibowli route are very few, which leads to heavy crowded buses.

                    I hope this inconvenience will be addressed.

                    Thankyou.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    I got in to a bus numbered ap29z3202 on 25/3/2019 at 5: 45pm at ag office bus stop but the conductor gave me ticket charging extra 5 rs giving ticket from masab tank with out closing tickets of his previous bus stop. Even though it was his mistake of not closing previous stop tickets he is using rude behavior and pretending as he is doing right
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AbdulNaseer
                      from Chennai, Tamil Nadu
                      Apr 1, 2019
                      Report
                      Copy

                      Address: Hyderabad, Telangana, 500001

                      At the grammar school bus stop, abids, the buses change lanes at high speed without regard for the traffic moving in the left lane. They cut into the bus stop from the right most lane. While joining the road too, they take a sharp turn onto the road without watching the oncoming traffic.

                      Can you please sensitize the drivers to be careful. This is a school zone and there are kids moving around. Buses have a lot of blind spots and drivers ought to be extra careful while changing lanes.

                      Today, i ran into one such bus that cut into my lane twice - ap 11z 6334. The driver not only was rude but also tried to side swipe my car when i complained about his rash driving.

                      Please let me know, if there is any other forum that i need to raise this issue as well.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Iam a Jbiet student studying 1st year .i have to travel from gachubowli to 4th phase to reach home but there are less buses between these route.so I request to increase the buses between these route
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        srnth
                        from Hyderabad, Telangana
                        Mar 30, 2019
                        Report
                        Copy

                        Address: Mayuri Nagar, Miyapur

                        Respected sir,

                        I regularly travel from huda mayuri nagar, miyapur to ameerpet by bus no 224 / 47 d
                        This service is from huda mayuri nagar to darga.
                        This service starts at 08.15 am from mayuri nagar huda.
                        For the past 3 to 4 years so many people are happily travelling in this service, but 2days back this service has been cancelled suddanly, what is the reason to bus cancellation, colony people and working ladies are so compurt on this service. I request you to resume this service soon

                        We are waiting for yours valuable reply
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        I have booked ticket from visakhapatnam to hyderabad date of journey 24/Mar/2019.

                        Service number 2043.

                        Bus cancelled by operator..
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pramada
                          from Hyderabad, Telangana
                          Mar 30, 2019
                          Report
                          Copy

                          Respected sir,

                          I regularly travel from huda mayuri nagar to kphb colony by bus no 224 / 47 d
                          This service is from huda mayuri nagar to darga.
                          This service starts at 08.15 am from mayuri nagar huda.
                          For the past 3 to 4 years so many people are happily travelling in this service.
                          But, 2 days back this service has been cancelled suddenly.
                          I request you to resume this service soon.

                          Thank you sir,
                          Pramada.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aniketh guru
                            from Delhi, Delhi
                            Mar 27, 2019
                            Report
                            Copy

                            Address: ZAHEERABAD, Hyderabad, Telangana, 500064

                            Iam complaining about a bus conductor of depot - zaheerabad. Drv-99030. Express bus no - ts08z0104.in the time id 7:00 i asked conductor for at mgbs to drop at lingampally but in ticket charges he took 55inr sangareddy ticket instad of 28 rupees and the conductor was in a rude manner and talking rubbish words to me and dropped me before my destination i. E jntu i dont even have10 rupeesto reach my destination please take actiontowards the concuctor
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Mar 29, 2019
                            Updated by Aniketh guru
                            the date was on 27/03/2019 around 7 AM in morning
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Venkateshvaralu Maddikery
                              from Tumkur, Karnataka
                              Mar 27, 2019
                              Report
                              Copy

                              Address: Hyderabad, Hyderabad, Telangana, 500047

                              On 26/03/2019 midnight i have noticed a warangal 1 deposit green ac (Indra) bus was halted in raichur karnataka bus stand for night halt it seems at at (1am on 27/03/2/19) the bus engine was on and ac was on and both conductor and driver were sleeping inside the bus with bus ac and engine was deliberately putting on the bus number and everything you can see in the video which have uploaded. This is the way your driver's and conductors are wasting public money.
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                boini shivarani
                                from Delhi, Delhi
                                Mar 25, 2019
                                Report
                                Copy

                                Address: Hyderabad, Telangana

                                I have boarded into a bus at Nagole metro station. The behaviour of the conductor was not decent.She was very rude.
                                Even with the co passengers.I have been travelling in the route mentioned for atleast 4 years and no one behaved like this. This shows that a behavioural change is expected.

                                Kindly train the conductors for dealing smoothly with passengers.This is the need of the hour.

                                Hope the image attached will contain the details.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Mar 25, 2019
                                Updated by boini shivarani
                                Please do not take any harsh action against her.

                                I want her to know that, such indecent behaviour will not be accepted by the people.
                                I have today juorny from adilabad to hyderabad jobs in super luxry and arriverd at jbs they have accepted but from secundrabad to amberpet bus cunductor not accepted and roudly beheve with us pls take actio bus no AP29Z3971
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hari Prasad Nallamudi
                                  Mar 24, 2019
                                  Report
                                  Copy

                                  Depot-nlg
                                  Tna255213 24/03/19 17:28
                                  Delux
                                  Hydll hoo4 psgr tkt
                                  Nalgonda - hyderabad
                                  Seat no: 37, 38, 39.
                                  Drv: 0 cnd:175980
                                  29z0039 qn50171210

                                  Respected sir,
                                  I am n. Hari prasad. We 3 members are booked 3 tickets from nalgonda to hyderabad. Without given proper details from ticket counter i couldn't found my bus. While searching here and there bus was not found.
                                  Later again i asked at ticket counter but they are telling that bus was left, response was giving very ruidly. And they are not arranged another bus instead of previous bus.
                                  So, please check that above details and give proper solution.

                                  Regards,
                                  N. Hari prasad,
                                  Phno: [protected]
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anil Songala
                                    Mar 23, 2019
                                    Report
                                    Copy

                                    Address: 1-217/1, madhira road, kalluru,Khammam, Jyothimahalaxmi sweets, kalluru, Khammam, Khammam, Andhra Pradesh, 507209

                                    Dear sir/madam
                                    We had booked tickets on 20th march with cat card, but at the time of journey we forgot to carry cat card. Driver said i won't allow to travel in the bus. We requested the driver to pay the extra money which we got discount on using cat card. He refused and said that we want to take the ticket again. At last we have took the ticket. As we got lossed by taking ticket 2 times. So please solve our problem.
                                    Thanking you...
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shalini@67
                                      Mar 19, 2019
                                      Report
                                      Copy

                                      Address: 501218

                                      There are 6 buses 188/251 rajendranagar depot trip start from shamshabad to mehdipatnam via bandlaguda, hydershakote nanalnagar but these buses are always on same side actually 3should be traveling to mehdipatnam and other 3 should be traveling to shamshabad but almost 5will be one way and sometimes they end the trip at rajendranagar depot instead of coming to shamsha, which is being problem for many students and villagers as there is only this bus on this way. Kindly look into this and seriously warn those drivers to be on time atleast in college hours students are really boarding hanging as there is no choice.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Keerthana Venugopal
                                        Mar 18, 2019
                                        Report
                                        Copy

                                        Address: Hyderabad, Telangana

                                        20p
                                        Respected sir/madam

                                        Bus number ap28z 4825 is not stopping at busstop instead it stopping at different place and conductor is not allowing us to enter in the bus. This is for ur information sir i request to u kindly take action.. Against. Because this we r facing lot of problems... Everyday at padmarao nagar busstop at 2.30 pm they don't stop the bus...

                                        Thanking you,
                                        Keerthana
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit