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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 80

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A
arhr
from Hyderabad, Telangana
Mar 17, 2019
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Address: Telangana, Hyderabad, Telangana, 500081

Please clarify me why the public transportation is being misused for political meetings.

People are facing issues due to the unavailability of the buses during this period. How can you fulfill your services to provide the transportation to common people during this time.

I think, tsrtc should not support this and provide transportation only to public and not for private meetings of political parties.

Need justification and justice here.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    A
    anil kumar chilagani
    from Hyderabad, Telangana
    Mar 15, 2019
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    Address: Hyderabad, Andhra Pradesh

    Dear tsrtc team,

    I am regularly travelling from hyd to bhadrachalam by using your rajadhani a/c bus service no. 34332 and some time 9:30 pm bus.

    The seats condition in those buses worst condition, push back buttons not working and without pushing back seats are bending back which distrubing passengers whole night sleep and also creating inconvince to other passengers.

    Generally passengers will choose rajadhani because of passenger can feel comfortable journey. But these type of conditions irritating passengers journey. I am repeatedly facing this problem and like there are so many. That's y am submitting complaint.
    Requesting to tsrtc kindly solve the passengers issues and make happy your passengers with your services.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      D
      Devendher
      Mar 15, 2019
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      Address: Nirmal depot

      I have travelled on 14 march 2019 service no 8114 route from nirmal to jbs ticket no 60924773. Bus was late from the begining and it has supposed to reach at 5.35 pm but unfortunatly it did not reach till 6.45 pm because of this delay i did not catch my bus to pune from mgbs and for the same i run to ameerpet to catch the bus (Service no 1095, ticket no[protected] you can recheck with above service driver and there is no water bottles in bus. There is no tv or movie in the bus. Overall driver is good but maintainence of bus was very poor and service part is zero and they are allowing geys in bus and they are demanding cash rudly with passengers. This is not a first time with nirmal depot buses and every time same issue. I demand full refund to my tickets please make sure to be done asap
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        S
        Sonyneha
        from Thrissur, Kerala
        Mar 15, 2019
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        Address: 500024

        Super luxury bus from hyderabad (Mgbs) to hanmakonda scheduled at 6.00pm on 15th march2019 didn't arrive at time.. I have waited for almost 1.5hrs and even i asked the enquiry multiple times, they didnot give proper response and were rude in return. After 1hr 30 mins i got into another bus.
        I would like to raise a complaint on serviceno-8350 and the driver whose phone is switched off.

        Hope tsrtc shows some responsibility and punctuality.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          A
          Alekhya Sannidhi
          Mar 15, 2019
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          Address: 6-1-80/1 Musheerabad'x'road, Hyderabad, Andhra Pradesh

          Date of incident 14/03/2019
          Place of incident kukatpally bus stop
          Time evening 5:30pm
          When i was in the bus i took the pass and showed to the conductor and kept in my bag but i think it slipped in the bus
          It was a 218l bus
          My bus pass is lost and the register id of my pass application is [protected]
          Please i want a new pass issued
          I request with my humble heart please kindly issue a new pass
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Mar 15, 2019
          Updated by Alekhya Sannidhi           If any body got my bus pass please make me a call.. frm my id contact no...pls my humble request
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            K
            Karteek Aarla
            Mar 13, 2019
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            inadequate 10h bus service

            Address: Secunderabad., Hyderabad, Telangana, 500003

            Due to inadequate bus service of 10h busses at peak times people are facing so much of difficulty in transportation. The problem is being worse in case of students. This route being one of the very busiest, with thousands of people traveling daily, is having inadequate busses at peak times. Many are regretting due to failure of their work especially students. I'm being one of them. Even the express, delux bus services are not much available....
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            E
            Eniganti Venkata Bharadhwaz
            Mar 13, 2019
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            Address: Secunderabad station, Hyderabad, Telangana, 500003

            Bus no. Ts07ue5126, the driver of this bus is driving very rashly, moreover he's breaking the bus in a harshly manner 4-5 ladies fell down in the bus by breaking the bus suddenly, he's not fit for driving this public transporting bus.
            He's using radio in the bus it's good but keeping high volume is not right i think so, we can't talk phone call by that volume.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            Charging points are not working in the buses.if so then remove the points from the bus...or els get it repaired .

            rash driving and noise pollution in bus (radio). - Comment #3376054 - Image #0
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              V
              Venky P
              Mar 12, 2019
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              Address: srinagar rajahmundry, East Godavari, Andhra Pradesh, 533101

              Hi i am venkatrao patnala. Eroju nenu 10.20 ki bahdrachalam bus ekki jangareddigudem vellanu. Lady conductor ki 100 ichi ticket teesukunnanu. Digeppudu change adigitey 50 ichi migata 6 ruppes change ledu annaru. Naa daggara 4 rupees change untey ichi 10 rupees immantey kuda 10 notes levu annaru. Naa 6 rupees ivvakapovadam valla nenu tirigi rajahmundry vellataniki dabbulu saripoka nadichi koyyalagudem varaku vellavalasi vachindi. Dayachesi naaku nyayam cheyavalasindiga korutunnanu.
              Proofs ticket attach chesanu
              Date of journey ticket lo undhi
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                S
                Suresh bandi
                Mar 11, 2019
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                Resolved

                Address: H.No:2-11-59,sri rama colony, kummari basthi,uppal X road

                To day at 14: 40 hrs i renewal my monthly student bus pass worth 130rs but the employee was collected 150rs from me and i asked him why i will pay 20rs excess he said service charges what are those 10rs are enough service charges but 20 rs are more as a service charges you are collecting this is my complaint it is not a good service and this is not fair.
                +1 photos
                Mar 11, 2019
                Complaint marked as Resolved 
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                Bus route. Karimnagar to Hyderabad. Bus no.TS 16 Z 0134. from Karimnagar 5 pm. Today. Air Conditioning is not working properly. On informing, the driver said that it's performance is very low. It's a clear case of deficiency of service. Do attend to it immediately. This.Rama Rao.
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                Sir on 2and March 8.40 pm 3H koti to ecil x road bus no.app11z7383 the driver is rash driving pls look into the matter
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                  C
                  Chaitanya anumula
                  Mar 11, 2019
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                  Address: Hyderabad, Telangana

                  On 11 march 2019 bus from uppal depot
                  I giva 100 ruppes for ticket from uppal depot to state home off. It charges 20 ruppes at conductor didn't had change and she wote change on my ticket 80 ruppes.
                  I forgot my change while i getting off from bus.
                  Details on ticket
                  Tna73601
                  City ordinary
                  0061co 0061
                  Drv. 211835
                  Cnd. 213350
                  Buss no. Ap 28 z 0377
                  And my contact [protected]
                  [protected]@gmail.com
                  +2 photos
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                    S
                    Shukra
                    Mar 10, 2019
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                    Service number 7273. Expected time to arrive jbs @12:45am. Now it's already 1 hour late and when i called to driver he said bus is still at mgbs. That means it is going to come after 40 min, total around 2 hours late. Who is responsible for this. What is the use of booking online? How disgusting it is. We have urgent works. Tsrtc ruined it with late.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      A
                      Anvesh5589
                      Mar 9, 2019
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                      Address: It is a korutla depotbus, Hyderabad, Telangana

                      As a super luxury visit starts in jobs on 09th march 2019 bus started at 7.30pm it's now 11.30 still the bus didn't crossed shanigaram.
                      Very slow driving and multiple stops
                      And the has stopped by robert wantedly a private hotels on the way.
                      The bus number is ts 02z 0219.
                      Please take theaction.
                      And when i'm asking him for too much late he is replying that i will go like this if you have any problem go and give complaint to tsrtc.
                      "no bother about that"
                      This is his reply.
                      So please take an avtion.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        V
                        vinil kumar1
                        Mar 9, 2019
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                        Address: 507138

                        We booked a ticket from kothagudem to godhavarikhani in super luxury bus that details are given here bus service no. 7259. Ticket no. 60849656. While traveling my bag was missed. After reached my destination i am trying to find my bag its not. Found in bus. I complained to bus driver.in my bag we kept valuable things.in that bus there is no minimum security like cc cams. Please do a kind justice to me.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          A
                          Aparna Vinil
                          from Bhimavaram, Andhra Pradesh
                          Mar 9, 2019
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                          Address: Karimnagar, Andhra Pradesh, 506132

                          While we are travelling from kothagudem to godavarikhani as on[protected] through bus service no 7259/bcm-gdk i observed that i lost my bag. I think some one stolen my bag. So please do proper enquire and find my bag. Am given a complete at godavarikhani busstand. But am make a complent through 0nline. Somany important things and gold also there in that bag so please find the bag and hand over to me.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            J
                            Jani Reddy
                            Mar 9, 2019
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                            I boarded miryalaguda bound tsrtc bus on 9, the march, 2019 at 7.45 am from dilsuknagar depot. (Ap24z 0130).
                            The driver cum conductor refused to give change and misbehaved at me. Even he asked me to get down the bus.
                            Really, it's unfortunate to have such people in your organization. The bus is halted and he has sufficient change.
                            Plz take action.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              S
                              Shrrestaa R Kallem
                              Mar 8, 2019
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                              I said that i would get down the bus at the last stop that is where is halt for 10-15 mins because lb nagar circle is very busy and bus would take a u turn.. but conductor was talking very harshly.. i requested that because it is very long for me to cross the road and crossing is also very risky. The bus conductor said me to get down at lb nagar metro station. And i had to all the way cross lb nagar ring road
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                                H
                                hari sri
                                Mar 8, 2019
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                                Service no:7376 JBS-JAGITYAL.
                                4 mistakes which can not be tolerated.

                                1.None of the reserved candidates sat on
                                their reserved seats.

                                2.No action was taken by driver even we complined.

                                3.Bus departed at 5:05 PM results that 2 people missed the bus

                                4.when they finally catched the bus in runnng by another vehcle, driver argued with them.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  L
                                  Luke Macedo
                                  Mar 8, 2019
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                                  Address: Hyderabad, Telangana

                                  While the whole country is bearing down on noise pollution, tsrtc buses have horns in them that break every noise pollution rule.
                                  The horns are so loud that they can create deafness, high blood pressure, and irritation.
                                  More so, drivers are forever happy to sit blowing their horns non-stop and continuous. Kindly replace the horns to acceptable decimql levels.
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    M
                                    Mohammad Abduz Zameer
                                    Mar 7, 2019
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                                    Address: Hyderabad, Andhra Pradesh

                                    As of now i am still waiting for a local bus i. E 300 (Uppal - mehdipatnam) for nearly an hour i. E from 9:20 to 10:30. As uppal is the starting point for this bus can i know the exact reason why 5 buses of number 300 had passed without stopping at uppal bus stop bearing timings between 9:30 to 10:20.
                                    Or i should think that tsrtc will not be to provide services after 9 pm.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      Srikanth Reddy Modugu
                                      from Hyderabad, Telangana
                                      Mar 7, 2019
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                                      Address: Kothapet.ashtalaxmi, Hyderabad, Andhra Pradesh

                                      Hello,
                                      I’m a daily traveler in the route of 222l. This is with bad experience that i have been through such scenarios where conductors keep the change even if they have the change with them intentionally.
                                      My ticket price is 79 rs. And they give 20/- as return and they don’t even talk about my rs. 1/-
                                      They need to change the attitude and should work trans
                                      Perently
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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