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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025

Complaints 2388

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30

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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 80

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Address: Hyderabad, Telangana

I have boarded into a bus at Nagole metro station. The behaviour of the conductor was not decent.She was very rude.
Even with the co passengers.I have been travelling in the route mentioned for atleast 4 years and no one behaved like this. This shows that a behavioural change is expected.

Kindly train the conductors for dealing smoothly with passengers.This is the need of the hour.

Hope the image attached will contain the details.

+1 photos

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Mar 25, 2019

Updated by boini shivarani Please do not take any harsh action against her.

I want her to know that, such indecent behaviour will not be accepted by the people.

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K

k.gajanan Kodpelliwar

from Kodar, Telangana

Mar 27, 2019

I have today juorny from adilabad to hyderabad jobs in super luxry and arriverd at jbs they have accepted but from secundrabad to amberpet bus cunductor not accepted and roudly beheve with us pls take actio bus no AP29Z3971

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Depot-nlg
Tna255213 24/03/19 17:28
Delux
Hydll hoo4 psgr tkt
Nalgonda - hyderabad
Seat no: 37, 38, 39.
Drv: 0 cnd:175980
29z0039 qn50171210

Respected sir,
I am n. Hari prasad. We 3 members are booked 3 tickets from nalgonda to hyderabad. Without given proper details from ticket counter i couldn't found my bus. While searching here and there bus was not found.
Later again i asked at ticket counter but they are telling that bus was left, response was giving very ruidly. And they are not arranged another bus instead of previous bus.
So, please check that above details and give proper solution.

Regards,
N. Hari prasad,
Phno: [protected]

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Address: 1-217/1, madhira road, kalluru,Khammam, Jyothimahalaxmi sweets, kalluru, Khammam, Khammam, Andhra Pradesh, 507209

Dear sir/madam
We had booked tickets on 20th march with cat card, but at the time of journey we forgot to carry cat card. Driver said i won't allow to travel in the bus. We requested the driver to pay the extra money which we got discount on using cat card. He refused and said that we want to take the ticket again. At last we have took the ticket. As we got lossed by taking ticket 2 times. So please solve our problem.
Thanking you...

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Address: 501218

There are 6 buses 188/251 rajendranagar depot trip start from shamshabad to mehdipatnam via bandlaguda, hydershakote nanalnagar but these buses are always on same side actually 3should be traveling to mehdipatnam and other 3 should be traveling to shamshabad but almost 5will be one way and sometimes they end the trip at rajendranagar depot instead of coming to shamsha, which is being problem for many students and villagers as there is only this bus on this way. Kindly look into this and seriously warn those drivers to be on time atleast in college hours students are really boarding hanging as there is no choice.

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Address: Hyderabad, Telangana

20p
Respected sir/madam

Bus number ap28z 4825 is not stopping at busstop instead it stopping at different place and conductor is not allowing us to enter in the bus. This is for ur information sir i request to u kindly take action.. Against. Because this we r facing lot of problems... Everyday at padmarao nagar busstop at 2.30 pm they don't stop the bus...

Thanking you,
Keerthana

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Address: Kothapet near dilsukhnagar, Hyderabad, Telangana, 500035

Bus driver is not stopping the bus at bus stops even after running behind the bus and using rtc bus as a goods transport from kothapet fruit market. They are taking money for transfer of those fruits ect we students are notable to stand properly in the bus as they are loading huge amounts of fruits. Strict action must be taken against this bus driver and conductor

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I have booked a tsrtc bus from kavali to hyderabad. Bus timing was at 10:50 pm. But the bus got delayed and there was no information on this delay. I have called bus driverand he started being rude and didn't even answer my questions properly.
Service no: 1118
Driver: e fakeera
Contact no.: [protected]
Tsrtc m-ticket
Tkt no 60930349

I want tsrtc to give this driver proper training on how to speak to the customers.

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S

Sachin Kumar K Rai

from Mumbai, Maharashtra

Mar 19, 2019

Hi,

I lost my wallet in City RTC bus yesterday[protected] in between SR nagar to shapur nagar around 10pm.

It consists of DL(Kerala), Crdit/debit cards and cash about 1000rs

Please contact me if any of you find it by chance

SACHIN KUMAR K
[protected] / [protected]
[protected]@gmail.com

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Hi,
I am traveling from hyderabad to srisailam from vajra bus service number 3154 (Ticket number 60940199 from abhibus)
Driver is driving very slow not sure why. Even there was almost nil traffic on road. He is keeping bus in neutral gear after giving some speed to save some petrol and not driving safe at all
At the time of booking, travel time was showing 5 hours only but it is taking around 6.5 hours. I can accept and understand delay due to traffic but there was almost nil traffic.
I planned my return journey from srisailam to hyderabad for next day by keeping 2 hours of buffer to catch my return train to bangalore, now i am worrying about the same.
Please do the needful.
Thanks

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Sachin Kumar K Rai

from Mumbai, Maharashtra

Mar 19, 2019

Hi,

I lost my wallet in City RTC bus yesterday[protected] in between SR nagar to shapur nagar around 10pm.

It consists of DL(Kerala), Crdit/debit cards and cash about 1000rs

Please contact me if any of you find it by chance

SACHIN KUMAR K
[protected] / [protected]
[protected]@gmail.com

A

Adithyapampari

from Hyderabad, Telangana

Mar 21, 2019

I tried to book a ticket from KNR to HYD in a super luxury on 09/Mar/2019, money got debited from my account and screen showed as transaction failed. I didn't get any refund after that. Please do the needful.

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Respected tsrtc depot manager,
Bodhan,
Nizamabad.
I asked about the bus timings to the conductor and the conductor replied rudely.
It's your responsibility to provide details of buses to passengers with some respect but what i faced today was totally rude behaviour by that conductor.
I also informed about this to the bodhan bus depot and they said, they will inform to the senior one. (Contact number which i gave inform:-
[protected])
And the bus detalis are as follows
Ap29z3116

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Address: Telangana, Hyderabad, Telangana, 500081

Please clarify me why the public transportation is being misused for political meetings.

People are facing issues due to the unavailability of the buses during this period. How can you fulfill your services to provide the transportation to common people during this time.

I think, tsrtc should not support this and provide transportation only to public and not for private meetings of political parties.

Need justification and justice here.

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Address: Hyderabad, Andhra Pradesh

Dear tsrtc team,

I am regularly travelling from hyd to bhadrachalam by using your rajadhani a/c bus service no. 34332 and some time 9:30 pm bus.

The seats condition in those buses worst condition, push back buttons not working and without pushing back seats are bending back which distrubing passengers whole night sleep and also creating inconvince to other passengers.

Generally passengers will choose rajadhani because of passenger can feel comfortable journey. But these type of conditions irritating passengers journey. I am repeatedly facing this problem and like there are so many. That's y am submitting complaint.
Requesting to tsrtc kindly solve the passengers issues and make happy your passengers with your services.

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Address: Nirmal depot

I have travelled on 14 march 2019 service no 8114 route from nirmal to jbs ticket no 60924773. Bus was late from the begining and it has supposed to reach at 5.35 pm but unfortunatly it did not reach till 6.45 pm because of this delay i did not catch my bus to pune from mgbs and for the same i run to ameerpet to catch the bus (Service no 1095, ticket no[protected] you can recheck with above service driver and there is no water bottles in bus. There is no tv or movie in the bus. Overall driver is good but maintainence of bus was very poor and service part is zero and they are allowing geys in bus and they are demanding cash rudly with passengers. This is not a first time with nirmal depot buses and every time same issue. I demand full refund to my tickets please make sure to be done asap

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Address: 500024

Super luxury bus from hyderabad (Mgbs) to hanmakonda scheduled at 6.00pm on 15th march2019 didn't arrive at time.. I have waited for almost 1.5hrs and even i asked the enquiry multiple times, they didnot give proper response and were rude in return. After 1hr 30 mins i got into another bus.
I would like to raise a complaint on serviceno-8350 and the driver whose phone is switched off.

Hope tsrtc shows some responsibility and punctuality.

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Address: 6-1-80/1 Musheerabad'x'road, Hyderabad, Andhra Pradesh

Date of incident 14/03/2019
Place of incident kukatpally bus stop
Time evening 5:30pm
When i was in the bus i took the pass and showed to the conductor and kept in my bag but i think it slipped in the bus
It was a 218l bus
My bus pass is lost and the register id of my pass application is [protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Mar 15, 2019

Updated by Alekhya Sannidhi If any body got my bus pass please make me a call.. frm my id contact no...pls my humble request

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Address: Secunderabad., Hyderabad, Telangana, 500003

Due to inadequate bus service of 10h busses at peak times people are facing so much of difficulty in transportation. The problem is being worse in case of students. This route being one of the very busiest, with thousands of people traveling daily, is having inadequate busses at peak times. Many are regretting due to failure of their work especially students. I'm being one of them. Even the express, delux bus services are not much available....

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Address: Secunderabad station, Hyderabad, Telangana, 500003

Bus no. Ts07ue5126, the driver of this bus is driving very rashly, moreover he's breaking the bus in a harshly manner 4-5 ladies fell down in the bus by breaking the bus suddenly, he's not fit for driving this public transporting bus.
He's using radio in the bus it's good but keeping high volume is not right i think so, we can't talk phone call by that volume.

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R

RAHULJhawar82

Mar 14, 2019

Charging points are not working in the buses.if so then remove the points from the bus...or els get it repaired .

rash driving and noise pollution in bus (radio). - Comment #3376054 - Image #0

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Address: srinagar rajahmundry, East Godavari, Andhra Pradesh, 533101

Hi i am venkatrao patnala. Eroju nenu 10.20 ki bahdrachalam bus ekki jangareddigudem vellanu. Lady conductor ki 100 ichi ticket teesukunnanu. Digeppudu change adigitey 50 ichi migata 6 ruppes change ledu annaru. Naa daggara 4 rupees change untey ichi 10 rupees immantey kuda 10 notes levu annaru. Naa 6 rupees ivvakapovadam valla nenu tirigi rajahmundry vellataniki dabbulu saripoka nadichi koyyalagudem varaku vellavalasi vachindi. Dayachesi naaku nyayam cheyavalasindiga korutunnanu.
Proofs ticket attach chesanu
Date of journey ticket lo undhi

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Address: H.No:2-11-59,sri rama colony, kummari basthi,uppal X road

To day at 14: 40 hrs i renewal my monthly student bus pass worth 130rs but the employee was collected 150rs from me and i asked him why i will pay 20rs excess he said service charges what are those 10rs are enough service charges but 20 rs are more as a service charges you are collecting this is my complaint it is not a good service and this is not fair.

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Mar 11, 2019

Complaint marked as Resolved

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Tammiraju Rama Rao

from Hyderabad, Telangana

Mar 14, 2019

Bus route. Karimnagar to Hyderabad. Bus no.TS 16 Z 0134. from Karimnagar 5 pm. Today. Air Conditioning is not working properly. On informing, the driver said that it's performance is very low. It's a clear case of deficiency of service. Do attend to it immediately. This.Rama Rao.

S

Sagar Dinesh

Mar 15, 2019

Sir on 2and March 8.40 pm 3H koti to ecil x road bus no.app11z7383 the driver is rash driving pls look into the matter

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Address: Hyderabad, Telangana

On 11 march 2019 bus from uppal depot
I giva 100 ruppes for ticket from uppal depot to state home off. It charges 20 ruppes at conductor didn't had change and she wote change on my ticket 80 ruppes.
I forgot my change while i getting off from bus.
Details on ticket
Tna73601
City ordinary
0061co 0061
Drv. 211835
Cnd. 213350
Buss no. Ap 28 z 0377
And my contact [protected]
[protected]@gmail.com

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Service number 7273. Expected time to arrive jbs @12:45am. Now it's already 1 hour late and when i called to driver he said bus is still at mgbs. That means it is going to come after 40 min, total around 2 hours late. Who is responsible for this. What is the use of booking online? How disgusting it is. We have urgent works. Tsrtc ruined it with late.

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