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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026

Complaints 2391

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30

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2361

Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 81

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Address: H.No:2-11-59,sri rama colony, kummari basthi,uppal X road

To day at 14: 40 hrs i renewal my monthly student bus pass worth 130rs but the employee was collected 150rs from me and i asked him why i will pay 20rs excess he said service charges what are those 10rs are enough service charges but 20 rs are more as a service charges you are collecting this is my complaint it is not a good service and this is not fair.

Mar 11, 2019

Complaint marked as Resolved

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T

Tammiraju Rama Rao

from Hyderabad, Telangana

Mar 14, 2019

Bus route. Karimnagar to Hyderabad. Bus no.TS 16 Z 0134. from Karimnagar 5 pm. Today. Air Conditioning is not working properly. On informing, the driver said that it's performance is very low. It's a clear case of deficiency of service. Do attend to it immediately. This.Rama Rao.

S

Sagar Dinesh

Mar 15, 2019

Sir on 2and March 8.40 pm 3H koti to ecil x road bus no.app11z7383 the driver is rash driving pls look into the matter

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Address: Hyderabad, Telangana

On 11 march 2019 bus from uppal depot
I giva 100 ruppes for ticket from uppal depot to state home off. It charges 20 ruppes at conductor didn't had change and she wote change on my ticket 80 ruppes.
I forgot my change while i getting off from bus.
Details on ticket
Tna73601
City ordinary
0061co 0061
Drv. 211835
Cnd. 213350
Buss no. Ap 28 z 0377
And my contact [protected]
[protected]@gmail.com

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Service number 7273. Expected time to arrive jbs @12:45am. Now it's already 1 hour late and when i called to driver he said bus is still at mgbs. That means it is going to come after 40 min, total around 2 hours late. Who is responsible for this. What is the use of booking online? How disgusting it is. We have urgent works. Tsrtc ruined it with late.

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Address: It is a korutla depotbus, Hyderabad, Telangana

As a super luxury visit starts in jobs on 09th march 2019 bus started at 7.30pm it's now 11.30 still the bus didn't crossed shanigaram.
Very slow driving and multiple stops
And the has stopped by robert wantedly a private hotels on the way.
The bus number is ts 02z 0219.
Please take theaction.
And when i'm asking him for too much late he is replying that i will go like this if you have any problem go and give complaint to tsrtc.
"no bother about that"
This is his reply.
So please take an avtion.

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Address: 507138

We booked a ticket from kothagudem to godhavarikhani in super luxury bus that details are given here bus service no. 7259. Ticket no. 60849656. While traveling my bag was missed. After reached my destination i am trying to find my bag its not. Found in bus. I complained to bus driver.in my bag we kept valuable things.in that bus there is no minimum security like cc cams. Please do a kind justice to me.

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Address: Karimnagar, Andhra Pradesh, 506132

While we are travelling from kothagudem to godavarikhani as on[protected] through bus service no 7259/bcm-gdk i observed that i lost my bag. I think some one stolen my bag. So please do proper enquire and find my bag. Am given a complete at godavarikhani busstand. But am make a complent through 0nline. Somany important things and gold also there in that bag so please find the bag and hand over to me.

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I boarded miryalaguda bound tsrtc bus on 9, the march, 2019 at 7.45 am from dilsuknagar depot. (Ap24z 0130).
The driver cum conductor refused to give change and misbehaved at me. Even he asked me to get down the bus.
Really, it's unfortunate to have such people in your organization. The bus is halted and he has sufficient change.
Plz take action.

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I said that i would get down the bus at the last stop that is where is halt for 10-15 mins because lb nagar circle is very busy and bus would take a u turn.. but conductor was talking very harshly.. i requested that because it is very long for me to cross the road and crossing is also very risky. The bus conductor said me to get down at lb nagar metro station. And i had to all the way cross lb nagar ring road

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Service no:7376 JBS-JAGITYAL.
4 mistakes which can not be tolerated.

1.None of the reserved candidates sat on
their reserved seats.

2.No action was taken by driver even we complined.

3.Bus departed at 5:05 PM results that 2 people missed the bus

4.when they finally catched the bus in runnng by another vehcle, driver argued with them.

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Address: Hyderabad, Telangana

While the whole country is bearing down on noise pollution, tsrtc buses have horns in them that break every noise pollution rule.
The horns are so loud that they can create deafness, high blood pressure, and irritation.
More so, drivers are forever happy to sit blowing their horns non-stop and continuous. Kindly replace the horns to acceptable decimql levels.

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Address: Hyderabad, Andhra Pradesh

As of now i am still waiting for a local bus i. E 300 (Uppal - mehdipatnam) for nearly an hour i. E from 9:20 to 10:30. As uppal is the starting point for this bus can i know the exact reason why 5 buses of number 300 had passed without stopping at uppal bus stop bearing timings between 9:30 to 10:20.
Or i should think that tsrtc will not be to provide services after 9 pm.

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Address: Kothapet.ashtalaxmi, Hyderabad, Andhra Pradesh

Hello,
I’m a daily traveler in the route of 222l. This is with bad experience that i have been through such scenarios where conductors keep the change even if they have the change with them intentionally.
My ticket price is 79 rs. And they give 20/- as return and they don’t even talk about my rs. 1/-
They need to change the attitude and should work trans
Perently

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Address: OPP.KPHB, Hyderabad, Andhra Pradesh, 500072

For the last 25-years we have been using the rtc for travelling to gangavathi, karnataka and we are happy for the same.

But, for sometime, the bus from kphb to gangavathi destination/route has been cancelled. When we ask the concerned rtc managers they said 'due to insufficient occupancy' the route/bus is cancelled. But, to our knowledge and experience most of the time bus is full. Unfortunately, this is the only bus which directly goes to gangavathi and most of the passengers are happy for the route and fair also.

We would request for re-starting the bus considering the facts and figures.
If required, we are ready for discussion.

Regards
Murthy
[protected]
Kukatpally, hyd

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Address: Pragati nagar, Hyderabad, Andhra Pradesh, 500072

I had booked a ticket from kphb colony to guntur with journey date 05/03/19, 10:30 pm at kphb colony with service no 1541, bus was started and travelled for 2 hrs reached nearly choutuppal, then driver stopped the bus without any intimation, he exchanged the passenger to another bus service no 1633, the reservation passenger faced the problem having no seats upto nalgonda, and that service 1633 bus driver were very rude towards passengers, time was very late, he stops the bus everywhere and bus was very lately reached to guntur... Worst service by tsrtc, how can you exchange reservation passengers to another bus, then what is need of reservation, please return my money i[censored] can't placed proper service to people, i am sharing the photos, please take action on this issue...

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Address: Hyderabad, Telangana

4th march 2019, morning i'm on my way to classes... A tsrtc (Ap 29 z 3752) bus driver has crossed the red signals twice
1. Vidhya nagar &
2. Fever hospital
Which i have noticed only on my way...

May the morning roads be with very less traffic but if any accident happen due to the drivers carelessness the other side must be suffered...
If the government busses jump signal, why don't common man gets encouraged seeing this???
I am requesting u to take a strict sincere action on that bus driver... (Proof : pics of that bus crossing red signal near fever hospital while i'm waiting)

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I

imPoojaReddy

from Ernakulam, Kerala

Mar 6, 2019

Sir, i have been waiting for 113 M/W from 1 hr in mid afternoon in khajaguda X roads, the bus driver didn't even stop the bus at the bus stop i am waiting . He couldn't even see me running.

J

jeelugu vijay

from Khammam, Telangana

Mar 6, 2019

Dear sir, /madam,
Yadadri is a big temple every day, specific Ally on Saturday and Sunday visits lot of people like me. But in the evening we unable to get the buses return to Hyderabad. kindly understand the situation and arrange further facilities please

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Address: Warangal, Andhra Pradesh, 506002

Dear tsrtc,

This is one of the passengers who proffered to travel on tsrtc very frequently from bengalore to hanmakonda on week end. On 1st march evening 9:15 service no 8202 garuda volve bus drive who is like a fat person asked me money to change the seat due to my seat is beside a girl, even i have my confirmed ticket. The drive and who was told as superior has forced me to give extra money to shift my number (Adjust my seat) like this so on and so forth. Please avoid correction at base level as well instead of high this will help to build a beautiful telangana.

Thanks
Passenger.

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M

Mani vs Chinni

from Hyderabad, Telangana

Mar 6, 2019

Dear Sir,

I have travelled from Hanmakonda to Hyderabad on 23/02/2019 on TS 03 Z 0294 number Gruda Plus A/C Bus. I have dropped in Uppal.While departure, I forgot to collect my helmet and departed. Helmet brand is studds.

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Address: ZPHS(G) Ghatkesar, Ranga Reddy, Andhra Pradesh

Sir we the teachers of Ghatkesar travelling from ghatkesar to Uppal in AP29Z 2121 ( Bus of Jangam to Jagathgirgutta ), The District Bus stopped in Ghatkesar Bust stand, We the Lady teachers 10 member boarded into the Bus, then conducted rudely behaved with us. Why are boarding in this bus, you would have to board local bus. She insulted us " Are you boarding into district bus Because of Rs.13/- where if you travell in local bus whose charge Rs.15/- " The Bus driver also stopped bus and argued with us .

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-Vasanthakumari

from Bengaluru, Karnataka

Mar 3, 2019

Driver cum conductor in this bus I have taken bus Kaiwara cross but given from Chintamani. The driver itself stopped bus then I taken bus he didn't informed me normal charge. Mean which after 7 kms bus got some repairs some how bus came to upto Hoskote. Then stopped after that all passengers taken another bus but driver don't have concern about passenger. Pls take action.

I spend extra 200rs apart from bus ticket.

D

DrAshok Loka

from Hyderabad, Telangana

Mar 5, 2019

Mr Laxman driver with bus no Ap 28z 4548 with I'd no 215554 hit my car badly at sec bad and left. Also spoke to Depo manager Mr Rao Garu.. time at 2 pm . Plz take nessessry action.
Thank you
Regards L Ashok
[protected]

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Address: 500062

I am traveling from hyderabad to nizamabad in super luxury bus of rate 232 rupees which is different compare to online 196 rupees. Even, we don't have proper facilities such as television for which there are charging. If govt of telangana is charging us the amount then there need to provide it else don't charge us.

Regards,
Citizrn of india,

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Akil Saikumar

from Hyderabad, Telangana

Mar 5, 2019

Bus no 227 from Secunderabad to Bahadurapally is running at a very low frequency. It's been an hour since people have been waiting at the paradise stop but there's no sign of the bus. Requesting the corporation to improve the frequency of the bus reducing the inconvenience cause for the frequent travellers.

S

Sprout Academy ANTHONY KAKUMANU

from Pune, Maharashtra

Mar 5, 2019

Bus no TS34z0014 driver brought the bus to Narketpalli bus station even if there is no seat... As we entered to the bus my father is an handicapped person asked for seat. The driver speaking vulgarly against my father, without having sense of love or respect towards old and handicapped. Is this way people behave with all.

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Address: Khammam, Andhra Pradesh, 507002

In rajamundry the service no.8669 bus has to come by 11:55pm but till 12.05am it did not come o enquiry it is known that the bus comes in rajamundry by 1:30min. Delay. The rajamundry rtc office people has no answer for delay bcause the bus belongs to telangana depot. I just want to know that why correct time not updated in online. Because of this waiting time in waiting in bus stand with facing lot of inconvenience. Hope this blunder and carelessness not repeated tsrtc.
Expecting reply as early as possible.

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Bus number AP29Z 1933. really experienced the worst ever driver. I happened to travel to hyderabad. The driver of this bus evening was scolding dimaag leda for his mistakes and started using a vulgar language. After telling him that i vil complain to his officials he was just saying no one can't even pluck his hair and was very reckless. Is this the way driver treats a passenger. Is fir this u r paying him salaries to scold us vulgarly

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