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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Oct 12, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 89

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K
karthik joshi
from Hyderabad, Telangana
Nov 24, 2018
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Buses which should run from vikarabad to sgankarpally were not available from 2 pm
To 3:30pm in this schedule there should be 3 buses running but single bus didn't come to bus station on 24-nov 2018. There was no person available belonging to tsrtc in enquiry counter except a police men. So much of negligence to work which is why people are suffering.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    Himajaya
    from Hyderabad, Telangana
    Nov 22, 2018
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    Travel & vacationstelangana state road transport corporation [tsrtc] complaint on bus driver and conductor
    Telangana state road transport corporation [tsrtc] — complaint on bus driver and conductor

    Ap11z3142 at 21 nov 2018 at 8:40 am. Bus driver so negligence on the passengers and not stopping bus in bus stops.in sanath nagar depot bus should be start at 8:40 but bus driver gone his house and returned after 30 minutes and started bus. After reaching greenland's stop bus break down and all passengers have faced lot of problems. Why you people taken this type of drivers in rtc. You have to punish that #.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Tv is not working in the bus and no reduction in bus fare.

    Bus Number

    TS03Z 0368
    Super Luxar

    Please look into the issue and do needful.
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      S
      Sri Talluri
      from Hyderabad, Telangana
      Nov 20, 2018
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      Address: Hyderabad, Andhra Pradesh

      Hello, on nov 19th at 5pma bus with number ts-9z - 7667 metro luxury ac bus.
      Started from waverock to uppal 113 route, due to the driver rash driving and sudden breaks an old man jumped out of the seat and fell down and hit the rod and just fell down unconscious. He could not come to conscious till some time and the passengers got hurt and iam also one of the passenger who was injured. I request you to take necessary action on driver and take him away from the job as it is the safety of the passengers. Hope i get response from you asap if not iam wiling to take this to transport minister.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Is this the respect you have towards women why do you write ladies on the names of the seats ??? There will no seats for ladies in the rtc buses every seat will be occupied by men even if we complain the same to the conductor he will reverse fire on us ??? What's this ???? I hope u will issue an order and resolve the issue as early as possible
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        P
        pulmamidi praveen
        from Nandyal, Andhra Pradesh
        Nov 19, 2018
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        Address: Ranga Reddy, Andhra Pradesh, 501101
        Website: www.tsrtc.co.in

        Dear sir
        Iam praveen reddy resident of vikarabad.
        Iam working in engineering college near chevella. Iam travelling daily by rtc ordinary bus, inspite of telling repeatedly they are not stopping bus (Pallevelugu) at our college stop
        Bus number ts07ua8736
        When i asked driver he responded in harsh manner without respect.
        I request you please take my complaint seriously and i hope it will be resolved soon
        Thank you
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Nov 19, 2018
        Updated by pulmamidi praveen
        Bus belongs to vikarabad Depot
        Pin code 501101
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          V
          Vasantarao Pottala
          from Khammam, Telangana
          Nov 18, 2018
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          Address: 500034
          Website: tsrtc.com

          I have booked the following tickets on line from tsrtc.com web site and necessary amount has been deducted from my account but tickets not issued.

          1. Hyderabad to dharmapuri-inb apstrc [protected]gaeeisyv5. Rs.951
          2. Hyderabad to chennur (Mncl) on[protected] sbipg.[protected]tgrtc bus ems mumbai... Rs.955
          3. Hyderabad tto chennur (Mncl) on[protected] othpg 070216tsrtc hyd rs.998
          I requested many a times for its refund. It is once again requested refund the amounts.
          Vasanta rao p (Vasantaraop&yahoo.co.in)
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            M
            Manddi
            from Palghat, Kerala
            Nov 17, 2018
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            Address: Hyderabad, Telangana, 500092

            This is regarding the complaint against the rash drving. On 17nov 2018 we were heading to uppal from pocharam. We were near biz baazar boduppal at 9:15 a bus came with the no. Ts3858 allmost with the 1cm distance it had passed from our vehicle, it could be an accident with us as well as with others. The driver was driving rash. This is the peak time of traffic in boduppal. Please take our complaint on seroius note
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              M
              meemanoj
              from Calicut, Kerala
              Nov 16, 2018
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              Address: Rangareddy, Andhra Pradesh, 500072
              Website: www.tsrtconline.in

              I have travelled from NIMS to Moosapet Hyderabad on 16.11.2018
              Below are the ticket details
              After getting down from the bus I noticed that I missed my wallet in bus. In that I'm having my important cards and documents
              Please do needful.

              TNA171243 16/11/18 18:47 METRO EXP : MUSHEERABAD DEPOT :[protected] PSGR TKT
              NIMS TO MOOSAPET DRV : 220253 CND: 215221 V: 5.34T
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Sir buss pass lost sir how could I get my buss pass
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                H
                Himajaya
                from Hyderabad, Telangana
                Nov 21, 2018
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                Ap11z7361 bus driver so negligence on the passengers and not stopping bus In bus stops . Going very slowly very irritating driving. Just told him to drive correctly and reach destination on time.for this driver I have been late in office.so tell them to drive as per passengers availability.
                so negligence on the passengers and not stopping bus In bus stops . Going very slowly very irritating driving. Just told him to drive correctly and reach destination on time.for this driver I have been late in office.so tell them to drive as per passengers availability.
                Thanking youso negligence on the passengers and not stopping bus In bus stops . Going very slowly very irritating driving. Just told him to drive correctly and reach destination on time.for this driver I have been late in office.so tell them to drive as per passengers availability.
                Thanking you
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  nikhil snk
                  from Addanki, Andhra Pradesh
                  Nov 16, 2018
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                  Address: 500007

                  Here in ramanthapur church bus stop except ordinary buses remaining any bus not stop here we are traveling from kukatpally to ramanthapur church bus stop most of buses are express.
                  Please at least make a request stop here in ramanthapur church stop for express and other bus service.

                  I hope only this stop is missing.
                  Please use this bus stop to use for people
                  Thanks.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    R
                    rimsha syeda quadri
                    from Palghat, Kerala
                    Nov 15, 2018
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                    Address: Karimnagar, Andhra Pradesh, 505001

                    To
                    The Divisional Manager/ Depot Manager/ Regional Manager
                    TO WHOMEVER CONCERNED
                    Sir,
                    This is to submit that I am an employee of Government of Telangana working in Peddapalli District..I have been travelling since last four years as up down from Karimnagar to Peddapalli on regular working days..As on today I.e., 15.11.2018 I have boarded an express bus of Godavarikhani Depot with bus no.AP 15 Z 0151 at nearly 5.30 PM at Peddapalli bus stand..As I reached the Karimnagar after crossing the bypass there is a request bus stop in sripuram colony where I get down regularly from last 4 years as my home is in walkable distance from that request bus stop..so as usual I have requested the bus driver in a very polite and humble way to stop the bus at my request bus stop..On hearing my request the bus driver has boasted and said I will not stop here I will stop at masjid ahead which has literally neither a regular stop nor a request stop..when I asked him u will stop at no stop place then he just behaved Rudely and said I will not stop at either places .so I decided to go to the bus stand and there I said about the issue to the controllers over there ..On listening me the staff present over there too behaved so arrogantly and said u can't complain on this..u should have boarded on ordinary bus..express bus can't be asked in such a way and started to ignore me while i was still speaking to them..I even tried to contact DM but he already left the office at that time.. So is this the way the employees of RTC behave with their passengers? And my question is what's the use of the request bus stops if the bus drivers are not going to stop at that place..The slogan of RTC WE ARE FOR THE PEOPLE is worthless as it only for themselves..Is this the respect the rtc employees give to the women..hope to take an action against the concerned..

                    -Rimsha
                    Email id..[protected]@gmail.com.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    There no bus from Gandimaissama to gowdelly
                    There are two colleges in the route
                    But tsrtc is not responding for this issue...
                    TO
                    THE TSRTC MD/DIVISIONAL MANAGER/DEPOT MANAGER/REGIONAL MANAGER,
                    ADILABAD/HYDERABAD
                    SUBJECT: PROVIDING BUS STAGE OF TSRTC GARUDA PLUS AND RAJADHANI AC BUS TO ICHODA, ADILABAD DISTRICT
                    RESPECTED SIR,
                    This is Mahesh from adilabad district, ichoda mandal. I am an employee of government of Telangana. I regularly travel from Hyderabad to ichoda on my work and lots of people travel everyday from Hyderabad to my town. there is no stage for Garuda plus and rajadhani AC bus.due to long journey we need a stage and reservation facility for AC service from Hyderabad to ichoda and ichoda to Hyderabad.
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                      V
                      Vinod Bhushan
                      from Hyderabad, Telangana
                      Nov 15, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500050

                      Date of Incident:[protected]
                      Bus number: AP29Z1814
                      Time of Incident:12pm-12:30pm
                      Place:U-Turn, Near Chandanagar Police station, Opp Walkway Show room
                      Description:
                      When I was coming from hospital with my 1yr Kid and family to my home, I was met with an accident by RTC(Airport )Tata Marcopole bus.

                      After I took U-Turn, I have given a left signal continuously to public at my back to make them aware that I am heading towards my left to go Chandanagar PS road.Suddenly, an RTC bus overtake my car recklessly from left in fraction of seconds with out any indication .This result in the damage to my car.Thank god my kid and family is safe as I am in the controlled speed.

                      He was adamant in saying that "I have 12 years of experience in driving.You only made the accident to bus.I am on the correct path.Go and complain to Police or whomever you want on this." as if there is no mistake from his end.
                      Please check CCTV footage at the U-turn near Walkway showroom, chandanagar to know more about the Incident

                      Desirable solution:
                      I demand an explanation from driver about his recklessness driving and also request RTC authority to bare the repair charges to the damage done

                      PS:Here by I am attaching the driver and Bus pic for your reference.Please do the necessary action

                      Thank you
                      Vinod Bhushan
                      vinodbhushan.[protected]@gmail.com
                      Nov 15, 2018
                      Complaint marked as Resolved 
                      I have not received any kind of acknowledgement yet
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Nov 15, 2018
                      Updated by Vinod Bhushan
                      Please let me know the status of the complaint
                      Nov 29, 2018
                      Updated by Vinod Bhushan
                      May I know the status of the complaint?What action has been taken?
                      Sir,
                      At 8 am on 18th sept 2021 I was driving my car no Ap09BW2902 (Maruti Ritz )at lakdi ka pul road in front of police commisioners establishment. The bus driver o[censored]r bus no TS07.Z4008(Dilsukhnagar Depot) rashly overtook from the left even though the pace on the road was very narrow. He banged my left side door n the portion in front of the door too.As such he has damaged my car.
                      In this connection I would like to file a complaint with expectation of proper action from you, and
                      also due compensation for the my damages.
                      I am also attaching images which confirm my story.
                      Thanking You,
                      Yours faithfully,
                      Jagmohan Daga
                      (M) [protected]
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                        H
                        Himajaya
                        from Hyderabad, Telangana
                        Nov 16, 2018
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                        Address: Hyderabad, Telangana

                        Bus no ap11z7583 nov 15 2018 at 9:45.
                        Driver is talking mobile on driving and very negligence in driving. Not thinking about passengers. Ver y rash driving and conducter also not talking care about the public.. You have to resolve this matter as soon as possible. Because we don't want this irresponsible behavior person in public service.
                        Thanks for the public grevience to send complaint s
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          A
                          Ashrafali7
                          Nov 15, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500032

                          Hi team, i boarded a bus from gachibowli bus stop to icicic stop, the bus conductor gave me a ticket of rs 14 and charged me rs 25, when i questioned he gave me 5 rupees back and misbehaved with me in a very illiterate manner.

                          Bus number : ap29z116
                          Date of travel 14-nov-2018
                          Time :1:52

                          Please find the attached ticket and take necessary action
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            Lokesh Youngstar
                            from Guntur, Andhra Pradesh
                            Nov 13, 2018
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                            Bus number - ap 29 z 1972
                            Depo - achampet
                            Bus condition is not so good. Windows are in bad condition if it is rainy or winter season we can't travel in the bus.
                            Please look into the problem or arrange a new bus in place of this.
                            We were willing to travel on the tsrtc that doesn't mean you will provide such buses for the routes. Please let the dm know about this and work according.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Today i.e 9.11.2018 at 12.30AM bus from Kurnool to Hyderabad not given me consesion for Vanita Card. I original Card with me conductor seen the card and given ticket as without consesion without saying any reason and bad behaviour. Please make RTC conductors to co-operate with oassemgers.
                            Sir we are facing lot of problem s in 216 route in morning times. Especially from 8 to 9am. Please issue at least ten new services from dilshuknagar to gachibowli . Thank you
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                              pvani
                              from Hyderabad, Telangana
                              Nov 12, 2018
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                              Address: Hyderabad, Telangana, 500056

                              We are facing problems since many days. As there is only one bus i. E 37 in the morning it is very crowded and its never on time, the next bus is 1 or 2 hrs later. Majority of them are students. Being girls here it is so difficult to hang outside. Even the driver doesn;t stop the bus, he just slows down there are chances to fall down. Moreover some of the drivers behave so rudely with the passengers.

                              So i kindly request you to increase the no. Of buses or any anyother possible measures which you can take.

                              Hoping to see the change soon..
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              While I was traveling from MANCHERIAL to MGBS, i really suffered alot with the services..Rude behavior of driver towards the passenger... Not in time.. unauthorized stops in between the journey.
                              Why there are no proper frequency in the evening from waverock to upal, why buses get delayed and cancelled regularly depending on driver's will and all, can't there be better frequency(after 9 am), proper timings of these buses
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                                seelam sivarao
                                from Hyderabad, Telangana
                                Nov 12, 2018
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                                Address: Hyderabad, Telangana, 500072

                                We regular traveling from KPHB colony to other locations In Hyderabad city.
                                Few of the Conductors are not providing ticket from KPHB COLONY, instead of that they are providing ticket from telephone exchange(actuall cost +5 RS extra).
                                If we ask them they are telling we are unable to provide ticket from KPHB COLONY.
                                they are telling us to give complent against regarding this.

                                Please solve the issue as soon as possible.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Station master said Nirmal To nagpur bus will arvied on 9.30pm still there is 12.30am bus are not arrived at bus stand people are waiting here for mor than 3 or 4 hr. What should we do now. It is very unprofessional..what people do about that it is very bad experience about Telangana.
                                One of the Bus (route 279) which is double linked (bus-link-bus) model is not in a good condition and looks dangerous.

                                Attached the photo. It is not at all safe on our roads seeing its condition. Better stop this service or restructure it properly.
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                                  Neeraj Dhulipalla
                                  from Hyderabad, Telangana
                                  Nov 9, 2018
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                                  When I was travelling from Khammam To Wyra, i boarded an Express bus which belongs to Kothagudem depot with Reg no AP20Z0135.I boarded the bus At Khammam Bus station at around 15.50 on 09-11-18.The Driver Drove the bus very rash, was overtaking the vehicles in a risky manner.The road is very dangerous.Accidents occur on this road frequently.Conductor wasn't even suggesting the driver.
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    Venkysunny
                                    from Visakhapatnam, Andhra Pradesh
                                    Nov 9, 2018
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                                    Address: Warangal, Andhra Pradesh

                                    Dear sir
                                    I travel regularly from hanumakonda l to jangaon. Regularly more than 50 passengers including me facing the problem that there is a board in bus from hanumakonda to uppal via ghanpur and jangaon but in bus they are not allowing jangaon passengers regularly. I made a phone call to jangaon manager but there is no proper response. Please solve this
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      jumuma
                                      from Hyderabad, Telangana
                                      Nov 8, 2018
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                                      Address: Hyderabad, Telangana, 500015

                                      There is a huge scarcity of buses in diamond point to secunderabad route during the afternoon times everyday. Almost from 1:00 pm to 3:00pm.. I understand that this is a lunch time.. However the timings have to be scheduled according so that the public would not suffer.

                                      We stand almost for 45 mins to 1 hr just for one single bus to arrive. Request you to please look into this issue as soon as possible so that the frequency of buses would be more.

                                      There are many aged people standing at the bus-stop waiting for hours, causing great inconvenience.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        PHANEENDRANATH REDDY
                                        from Hyderabad, Telangana
                                        Nov 7, 2018
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                                        Address: Hyderabad, Telangana

                                        Dear tsrtc,
                                        Tsrtc local transportation busses of any type are not stopping in the newly arranged bus bays and they stop on the main roads, due to which common people like me are unable to get the bus standing in the bus bay which are built for the safety of the people. If they stop only on the road people stand on the roads and face accidents and stopping the busses on the roads is creating lot of traffic issues. Telangana government has made these bus bays for the safety and convenience of the people and tsrtc also. Kindly make your drivers follow the traffic rules and regulations.
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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