Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Was travelling from mumbai vashi to hyderabad on nov 3rd 2018. Mentioned pick up point was vashi old toll naka and hthe bus has not stopped at vashi plaza instead of vashi old toll naka. Bus was late and when asked driver why they haven't stopped at old toll naka, he just scolded me and did nothing... No call or details about service has been indicated to me nor the change of pick up point...

From hyderabad to karimnagar
Date:02/11/2018
I have booked a ticket from tsrtc website money has been debited but ticket is not genrated i have booked the ticket for date[protected] using the mobile number [protected],

Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : rupay
Amount : 221
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Status : success

At around 08:18 bus no. Ap 28 z 5462 driver hasn't stopped completely at hayathnagar bus stop (Opp. Hayathnagar police station) even after aware of passengers who are about to board the bus. More over he is moving with less speed without stopping for a second also. One has to board the bus running. Is this the way they provide service to the public. This is the four time i have observed it. Please do take necessary action.

Hi. My name is akhila
Daily i used to travel from chandanagar to nizam college i observed that the bus drivers are not stopping bus near nizam college bus stop... And they are behaviour is very rude with the passengers and the management why u constructed bus stop beside nizam college for show purpose are what i am writing this complaint because the tsrtc department is providing pathetic service literally i travel in dsnr metro deluxe bus on 31st oct 2018 driver i'd is 211303 and bus num ap11z73 he didn't stopping the bus in bus stop... And he reverse asking me the question where is the stope heare i won't encourage this please kindly take action on this please make sure that all bus should stope in nizam college bus stope because your are their to serve the customer not for your job satisfaction your eating our mony not government mony

I have observed that most the seats which are reserved for women are occupied by men. Conductors are not playing a proactive role in reserving the seats for women from men. Rtc should pass a circular and counsel their conductors for making women reserved seats should only be occupied by women and there should be a penalty whoever violate this code strictly.

Telangana state road transport corporation [tsrtc] — amounted debited online, ticket not issued, amount not refunded

1 review
Vasantarao pottala on oct 28, 2018 submit a complaint
I am vasanta rao p. I have paid on line towards issue of two tickets as follows. On[protected]. For journey from hyderabad to chennur.

1. By debit card sbipg[protected] through gateway tgrtc bus ebs mumbai rs.955.
Since i did not get tickets i have again booked.
2. Debit card othpg 070215 tsrtc hyd. Rs. 998 and not received tickets

I complained twice on[protected], but my amount is not refunded so far. The same may be arranged immediately.

Vasanta rao p, cell.[protected],

Helo my name is saritha,

Today in the morning hours i was traveling in this bus which was very difficult, this bus driver behaviour was very very rude & very irresponsible with the passengers, he is not stopping the bus at main stops & he is not bothering about that, by his carelessness today i have faced much problem, my stop is punjagutta but he didn't stopped at my stop & dropped me in ameerpet... Driver & conductor are unfit for the job..

I have attached the bus ticket for the bus no.

Please take this complaint.

I have tried booking ticket for 16/10/2018 from hyd to warangal on 15/10/2018. I have received the mail stating that payment was successful, but tickets were not booked. I have sent a mail to online. [protected]@tsrtcbus.in regarding this issue but there is no response except an automated mail reply stating that their person will resolve the issue. They don't have my contact number and customer care number[protected] doesn't even work to talk to any of their representative. It has been 15 day's from the day when money was deducted. Till now there is no update. Why to provide services without any facilities? Where are the details in the online website provided??? Other than unresponded mail i. D with a contact number which will not be answered. This doesn't seems like a government service. I was in dilemma whether i can receive the refund or not. No proper information to contact any of the concerned persons. Very pathetic situation.

I am vasanta rao p. I have paid on line towards issue of two tickets as follows. On[protected]. For journey from hyderabad to chennur.

1. By debit card sbipg[protected] through gateway tgrtc bus ebs mumbai rs.955.
Since i did not get tickets i have again booked.
2. Debit card othpg 070215 tsrtc hyd. Rs. 998 and not received tickets

I complained twice but my amount is not refunded so far. The same may be arranged immediately.

Vasanta rao p, cell.[protected],

Bus no: ts06 ua 6831 belongs to narayana peta (Nrpt) depo of tgsrtc driven very rashly and overtook my car at gurukul public school near moinabad - chilkur junction and hit my car on left side and damaged the side mirror. The driver is rash and went without even stopping the bus. The incident happened today[protected] at 3:00 pm. Please take appropriate action on driver.

I have booked a ticket from hyderabad to warangal on 13th october 2018 in vajra bus service no. 3320. Money has been deducted from my account (₹900) as i hav booked 3 times for same bus and i didn't get a ticket atleast once.. I got only 300 back to my account. Remaining 600 is not reflected back. The method of payment was from debit card.
The transaction no.'s
Txn#[protected]
Txn#[protected]
Kindly help me.

Today i was travelling to devarkadra from mbnr
As usual i went at 9am for main # but today raichur ex didn't stop even i was showing signal of hand
The driver recklessly lift is head and went off
I missed my school timing today
It was really a unpleasant experience
Kindly notice
And also buses are not stopping in devarkadra stop at evening time

Bus no. Tna01009 date 24 oct 2018 time 20.13pm, bus driver behaves badly as he is not supported for ladies seats. One lady requested the male passenger for ladies seats, the passenger is not considered her request, then she approached the bus driver, the driver also not considered her request and replied to her as, where the sheets available, there only you have to adjust. It seems very badly and also she is having 2 little kids. Due to driver behaviour, she traveled by standing. Hence i am requesting you to please take necessary action for not repeat this type of incidents

Hello sir,
We are working in near by college's in tirumalagiri.
We are facing lot of trouble by waiting nearly one to one and half hour for buses in tirumalagiri for suryapet.
Many working womens are facing this problem. Please kind heartedly arrange the buses in time so that we will help for the development of rtc.
Thanking you

Yours faithfully
Sheik sameer
[protected]

Hi
I am veera shivani. I have booked a ticket from chennai to hyderabad on 3rd november, 2018. Payment amount has been debited from my bank, but i did not receive any message or ticket.

I am attaching a screenshot of the same.

I have tried zillion times on the customer care number. There was no response.

Kindly revert back as soon as possible as the amount is not a small one

.

Sir im an unemployeed youth in telangana. I have seen many people who are working in rtc have not working properly for example some people are having their sick for months and months with the help of hospital managment by paying money for sick. And also some people are doing other jobs in real estates, private college duties and many i have seen some people are doing other jobs by putting sick for months and months. There are 3-4 conductors/drivers who are doing other jobs there are from balangar or jeedimetla depot and many depots. By this i can say that there are so many unemployees they are not getting jobs but who has the job they are miusing their jobs is it correct.

Dear guest tsrtc,
Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : tsrtconline.in
Date :[protected]:36:07
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : visa debit card_tp
Amount : 840.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Status : success

I did not get any ticket or service number. They said it will be refunded plss refund the amount

The super luxury buses of adilabad depots maintainence was worst ever before with full of mosquitoes and seats are cover by dust no cleanliness and no tv setup to watch in long distance no charging ports are working what u will do to ur customer with this worst maintainence what is the answer that u would give an explanation to a customer that u should be aware with the passengers travelling in ur service

Www.tsrtconline.in from guntur to hyderabad for service no. 1159 on 22/10/2018. Date of journey is 23/10/2018. I did payment using my credit card and money got debited from my card. However, i didn't get the ticket details. So i didn't get the ticket. I want you to do the refund of my amount.

Bus svc no: 1159
Date of journey : 23/10/2018
Journey : from gnt to hyd

Payment status: authorized
Payment id :[protected]
I am attaching the screenshot of the successful payment from ebs website.

Oct 18th morning 9:00am i get into the rtc city bus in mythrivanam bustand, i remember that i kept my wallet in my bag after taking the ticket. The bus is traveling from secunderabad to kondapur. I get down the bus at jubileehills checkpost.
I have around rs1300 in my wallet and debit card, credit card, aadhar card.
I don't know what to do now. Please help me to get my wallet.