Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I have booked current ticket with bus driver vuh no TS09Z7896 from PNBS by paying 600/- actual fare 510/- driver asked for 10/-. When I am searching for change he souuted to go first and sit. Immediately I put my bag in seat and took 10/- and asked him to return. He told you have not given 600/- and get down. I showed him ticket but he did not give me 100/-. I asked him to check cash, he refused and shouted. So I am filing this complaint. I am also Govt employee of SCDD department. Please take action on him

Bus No: AP36Z 0083
JBS to Karimnagar nonstop bus.

Bus started around 8:15 pm from JBS.
At 10pm they have stopped and halted for 34 mins for their dinner. Around 50 passengers are waiting in the bus to reach the destination. They didn't bother about passengers.
Please take such actions so that this type people never play with passengers intentions.

Thank you

Journey: BHADRACHALAM-VIJAYAWADA Service No: 8749 Driver: M V RAO Contact No.: [protected] and date of journey 25-Aug-2023 13:40.

While I was travelling from secundrabad railway station to bits Pilani, There is one conductor who is short, bald head and spectacles who does his duty sometimes in 212 bus.Actually what he is doing is taking money from passengers and without noting down the amount given, he is arguing when you have given me money in a rash manner and insulting infront of the passengers(for example he has tajen 100/- and didnt even give single rupee), as i travel during the weekends I have observed this behavior with few other passengers and he is very rude with his talking . As it was observed 5-6 times, he was doing it purposefully rather than by mistake.This is the bus number TS07 UB 6716.I dont know the conductor name but I know the dates when he came[protected]:00 PM),[protected] and[protected]:00 AM).Please look into this matter seriously.

Hi sir I have waiting for a long time in front me there 3 buses has passed but no one is stopping and A BUS WITH FREE SEATS I SAW TS 17 T 2626 HE going very rude I have lift my hand and follow follow for 4 teps even though he didn't stopped

Tn-a11715, depot: karimnagar
cond-no: 321505.

280 bus secunderabad to ghatkesar is not arriving on time in the morning which is causing delay at work.

Hi Sir,

This is to bring to your notice that from past 2 weeks on wards 195W Metro Express Busses from Bachupally to Waverock are not coming frequently in between the time 9:00AM to 10:AM.

I usually board the bus at Nizampet. Along with me many passengers are being waiting for that bus 195W for more than 50 minutes daily. As the busses are not coming in time.

As it is a peak time for the people who are choosing public transport to commute to offices.

So i request you to make sure the 195W Bachupally to Waverock busses are running on time Or increase the busses frequency during that period of time.

Regards,
Dinesh Yadav

The bus driver is rash driving and my car side mirror was broken

My phone no.[protected] pkt2 depot dri I'd 801298 conductor I'd 801558 date 11/07/2023 morning 10.30am
I request but no stop in alwal rythu bazar

Dear Sir/Madam,

On 7th August 2023, Bus Driver, Nagesh Ganganolla, driving TSRTC bus no TS15 UD7939 of Sangareddy Depot travelling from Sangareddy to Yadagirigutta bumped my car AP28DG 1067 from back side at Madinaguda, Miyapur, Hyderabad. There was a pedestrain signal and near by we have school and during that time the driver was driving rashly, overspeeding and recklessly and bumped my car. He stopped at the accident site by force. This damaged the right back side light and the bumper. We informed the police and the police has called him to report in the station while returing back from Yadagiri gutta. He agreed but not attended. Request you to take the disciplinary action against the driver.

Thanking you very much.

Poor AC. Water bottles not provided. Allowed drunker passengers in the bus @ seat numbers 27 and 28. They boarded the bus at Suryapet. I am traveling from Vijayawada to Hyd

I had a reservation from khammam to kphp on 25th July 2023 for super luxury.
The actual timings of bus 12:30pm(at kmm) to 5:20pm(kphp).

But the driver started bus at 1:00 pm in khammam, and stops at road side like a lift to pepole is it super luxury or local bus ? he drives very slow than express bus at 5:30 we are in LB nagar were there is no traffic from kmm to LB nagar and suryapet highway to. He is always in phone while driving he said that we supposed to reach kphp at 7:00 pm which is 1 and half hour delay of actual timings I have to catch shiridi bus at 6.40 in KPHP.The driver just saying that get down and travel to through metro.
What the hell is this what is the reason for having a reservation for no use at all?
Actually 5.20 pm at kphp droff off, we can expect of 30mins or 40mins delay due to traffic but it's been 7:00pm at kphp.

I just drop off at MGBS and travelled through metro.

Taking 30mins break at every bus stand, why to have a stop for 30mins in kmm, he has to cover it in highway but he didn't, we also have a lunch 30mins break in suryapet is common for tsrtc busses which is accepted.even though he stopped 30mins in kmm.

Men are sitting in ladies seats and not getting up even after asking multiple times.

I have travelled via ktc travels from nellore to hyderbad with my family (wife and a kid 5y), opted for BHEL as drop point, but the bus driver and the attender told its not possible and they left us at miyapur saying that alternative will be arranged and left us there in the middle of the road. Left with no option with my kid along, i booked an auto and reached my place.Firstly i have opted that travels because it gave bhel as an option for drop point. I being felt humiliated and helpless, hereby reaching you to do the needfull as per your guidelines or law . thanking you sir

TKT NO 77569731, NAME:R GOPI, 8INCLINE COLONY-HYDERABAD, Boarding at:8INCLINE COLONY BS, Dropping at:JBS, SRVC NO:9512(GDK-8INCLINE-MGBS) Seats:15, 16(M, M), FARE:1120, DOJ:20-Jul-23 11:45 PM, Arrival Time:21-Jul-23

This happened second time in a row the staff at the airport bus ticket counter don't accept cash and when we do upi payment it never gets accepted. Meanwhile in my account it always shows credited to beneficiary and even after sharing the details they refuse to accept that we paid it and after the payment is done via upi, they accept cash and provide the change.
Is this some kind of scam going on the airport bus ticket counter. Taking extra money from passenger to some random account and then accepting cash.

This happened to me two time in a row.
First they don't accept cash payment even after having change with them.
Then when we do upi payment it always gets debited from my account and credited to beneficiary, but the ticket counter person says it's not credited and then after that only he accepts cash and give the change.
Is this some kind of scam by the staff or the tsrtc itself to take passengers hard earned money this way

I have book the parcel from MEDAK TO MGBS
on 12th July 2023
Parcel is missing no response at parcel service MGBS bus stop and rudely behavior of staff
Iam trying to contact with parcel manager Mr Krishna murthy garu contact number is [protected]
And mgbs parcel service helpline number is switched off every time [protected]
I speak with customer support but no use
Please help me..

There are no buses from jbs to bodhan from two hours and there can be emergency situation where we require transport and the people who can afford bus.if questioned about the timings in the enquiry section they were saying that they have been not reported about the bus timings of nizamabad and bodhan.kindly take this situation seriously and requesting you to take further required action