Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Sir im an unemployeed youth in telangana. I have seen many people who are working in rtc have not working properly for example some people are having their sick for months and months with the help of hospital managment by paying money for sick. And also some people are doing other jobs in real estates, private college duties and many i have seen some people are doing other jobs by putting sick for months and months. There are 3-4 conductors/drivers who are doing other jobs there are from balangar or jeedimetla depot and many depots. By this i can say that there are so many unemployees they are not getting jobs but who has the job they are miusing their jobs is it correct.

Dear guest tsrtc,
Your payment for the order with reference number [protected] on the merchant website : tsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : tsrtconline.in
Date :[protected]:36:07
Merchant reference number : [protected]
Ebs payment id :[protected]
Payment mode : visa debit card_tp
Amount : 840.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Status : success

I did not get any ticket or service number. They said it will be refunded plss refund the amount

The super luxury buses of adilabad depots maintainence was worst ever before with full of mosquitoes and seats are cover by dust no cleanliness and no tv setup to watch in long distance no charging ports are working what u will do to ur customer with this worst maintainence what is the answer that u would give an explanation to a customer that u should be aware with the passengers travelling in ur service

Www.tsrtconline.in from guntur to hyderabad for service no. 1159 on 22/10/2018. Date of journey is 23/10/2018. I did payment using my credit card and money got debited from my card. However, i didn't get the ticket details. So i didn't get the ticket. I want you to do the refund of my amount.

Bus svc no: 1159
Date of journey : 23/10/2018
Journey : from gnt to hyd

Payment status: authorized
Payment id :[protected]
I am attaching the screenshot of the successful payment from ebs website.

Oct 18th morning 9:00am i get into the rtc city bus in mythrivanam bustand, i remember that i kept my wallet in my bag after taking the ticket. The bus is traveling from secunderabad to kondapur. I get down the bus at jubileehills checkpost.
I have around rs1300 in my wallet and debit card, credit card, aadhar card.
I don't know what to do now. Please help me to get my wallet.

I have booked a ticket from nirmal to hyderabad. Money has deducted from my bank but the ticket is not booked. I have neither recieved a confirmation mail or message. I will share reference details.
Merchant reference number :[protected]
Ebs payment id:[protected]
Payment mode: master card debit card_tp
Amount:282
Customer name:narshima reddy
Status:success
These are details i recieved throug mail, but not recieved any mail of confirmation of ticket

I was refused to get the cancellation amount for ticket travelling from jbs to bangalore which is going to depart at 9:00 pm, i have approached the staff for cancellation at 7:35pm but they refused to cancell the ticket as it is before 1 nd 1/2 hour before departure. But according to terms and conditions of tsrtc refund is considered till 1 hr before departure.
So please kindly accept our request of refund and provide respective refund as soon as possible.

I have taken tayl on 21/10/18
I should travel from zoopark to secunderabad so i boarded our esteemed bus ap28z 412
Bus conductor before boarding the bus told that pass is not valid
So i took ticket worth ₹20 with my 4 relatives amounting to ₹100 n i paid for that.
One of the commuter said pass n bus conductor has not taken money from him, so i asked why u took from me though i told i am having pass. He told that in that bus till puranapool only pass is not valid n there after it is valid.
I asked why you have not informed, he recklessly told that you should ask
The details of the ticket and tayl is attached for your ref
Hoping for the justice to common man

I have booked the ticket on 21st october 2018 from nizampet to kodad. Time of departure is 16:15. I have waited for more than 1h 30min still the bus not came. I called to customer care and they provided one number :[protected]. He is not responding properly and don't know about the bus status even. What is the point of providing customer care. I have frustrated with the service of tsrtc. I don't want to book tickets from now on with tsrtc anymore. Ticket no is : 59307978

Hi,

Respected sir/madam,

I was traveling from secunderabad to hubsiguda. Date :20/10/2018 time:5:00pm, midway near mettiguda signal, ap11g7225 bus driver was driving rashly and continuesly hitting horn on behind my bike and suddenly he over took my bike within a inch distance and luckily we missed that accident. We caught the driver and asked him why he had to drive the bus rashly?? He was so rude and shouted at us. Is this how he behave?? What if we lost our lives? Will he get our life's back?? So reckless person and sadly you put 100s of people life risk.

Please take serious action on him.

Regards,
Sushma devi.

1) number of buses are very less to waverock
2) number of routes covered are very very less, be it a very big city with huge number of it hubs.
3) there is no time table for the buses in the existing routes (195, 195w and 199w)
4) daily i'm waiting for 1-2 hrs after 11 am for waverock bus from nizampet x road
5) in these 2 hrs i can see min 50-60 buses form lingampally to patancheruvu, dilshuknagar and many other areas.
6) are it people are not citizens like others??
7) are we not contributing for telangana??
8) are we not paying taxes?
9) why do we treated as inhuman??
We request telangana government to take an action regards the same and plan accordingly to solve this problem.

I was travelling from himayatnagar to lingampally and an rtc bus had hit my car midway near mehdipatnam. The driver did not bother to stop the bus. I had to cross the bus and make the driver stop the bus. When i have entered the bus, the driver and a lady conductor kept on saying and shouting at me that he did not hit the car. My wife and kid were terrified sitting in the car but the driver and conductor did not even bother to stop and apologise atleast. Is this the way the government employees work?

Bus no: ap29z2568. Ranigunj depo.
Driver aged around 50 and a lady conductor.
Incident date and time: 17th october around 12:30 pm
Place: near hand statue signal, mehdipatnam

Hope the concerned authorities have a look at this and take necessary action. My concern is not about money but the arrogant behaviour of the driver and conductor and rash driving. Hitting my car from the left side.

Bus Driver Laximan driving TSRTC bus no TS07 UE8195 at Nallanager signal jammed into my car TS09 EK0350 from the left while overtaking from the left hand side. He even dnt stop at the accident site after a chase I stopped him at mehindipatnam depot to which he said do what you want to do and left with the bus. my leftside is fully scratched. If this is the attitude of the driver innocent people are harassed for their fault. since i was late to office dnt lodge a police complain. to add to the attitude is he was not even was in his uniform at the time of the accident.

Complaint is regarding vajra bus driver a s reddy service no: 3641 from hyderabd to godavarikhani via 8 incline colony starting at 7.40am @ dilsukhnagar on 14th october 2018.
The driver has been so irresponsible. He was smoking and using his mobile while he was driving the bus.
I have informed him not to use mobile while driving but still no use.
Tsrtc manager it's a sincere request from me to take proper action on the driver so that this won't repeat again.

The worst worst service i ever seen in india, literally i waited for 3 hours at dlf singnal bus stop for 3 hours to go jntu.
No bus came finally i went by walk

The worst service and worst service bleddy # service i ever seen.
Buffaloes are better then this rtc buses..
I[censored] want clarity u come and wait for a bus at dlf signal bus stop in evening at 7 and go to jntu literally i won't get bus till 11 i promise.

Stopping many times near busstand from karimnagar to nizambad

Nzb -1 ts16z0162
Stopping on roads like pallevelugu service

Their corresponding depo nzb 2 bus gone before after starting late from karimnagar

And have taken 100 members on bus from karimnagar to jagital

Pls take action as it was careless driving
Driver no:- 676246
Cond no 675186

8.45 at karimnagar and 11.45 till in metpally

I have booked a ticket from hyderabad to razole with ticket no:59086752 service no:7893 and journey date is[protected], and the stop from where i should be picked is vanasthalipuram.
It is given on ticket that the departure time is 19:35.
I called to the number [protected] at 19:20which i have received through messagefrom tsrtc to inquire where the bus is at present. The person who responded to my call said it is at koti. After 40 min again i had called to him and he said that it is in mgbs and finally after 21:20 the person called me that he is in lbnagar and asked me where i am. I said that i'm in vanasthalipuram. He asked me where it is?
There is a passenger and the bus has to pick him from the stop from where he booked the ticket.
The driver and the conductor doesn't know anything.
After sometime i called him and asked where the bus is?
They said it is in hayathnagar.
What kind of service is this from tsrtc.

After waiting for more than 2hrs and the bus has not stopped. And because i called him i could atleast then came to know the bus already passed my stop and it is going and it is 4km away.
Luckily my friend is with me with vehicle and he dropped me at hayathnagar.
After getting into bus when i questioned the driver and conductor that what is this that you have done
They have replied very irresponsibly and spoke very harshly. I asked him the depot manager number. Then he got angry that complain to whomsoever you want. He saidme to get down from bus and complaint.
Really with this experience trust me i will never ever book a ticket from tsrtc.
Very poor service.
I really felt very ashamed when the co passengers asked me why ur late.
I am waiting for 2 hrs and just because your staff had no knowledge it appeared like i was late and the bus was waiting for me.
Just imagine how bad was the situation.
Take action on your staff and i will go to any extent for the service i have received

I have booked a ticket from khammam to KPHB Colony(hyderabad) on 25th august with ticket no:[protected]fare 386.00)but still didnt receive the refund From tsrtc.in
I have tried calling customer care number of times but there is no appropriate response from telangana road transport corporation.

customer name : chava sravanthi
Service no:8675/KMM-KPHB
Service category: Rajadhani Ac
UID No:9856
OB Ref no:[protected]
Fare:386.00/-

Ticket# 58940121
Travel date 25th sep 2018 6.40 pm
Service# 8115

I have booked a ticket from armoor to secunderabad on 25th sept 2018 and the bus was cancelled by tsrtc for no reasons and was told through a message that the amount will be refunded. However, i have not received any refund till date. Kindly provide the refund for the journey which was cancelled for no reason. Awaiting your response.

Hi, daily i travel from dilsukhnagar to prashasan nagar in deluxe buses but gents are being seated in ladies seats and if there is no written name over the seat as ladies gents are marking those seats as ladies and they are sitting in those seats when same issue raised to conductor but there is no response from his side.
There is no bus frequency for 127, 47l, 47y and sometimes driver won't stop bus in bus stop.