Telangana State Road Transport Corporation [TSRTC] — booked a bus seat online but the service did not start and no refund as well

Address:Kurnool, Andhra Pradesh, 518002

I have booked a ticket on 15.10.2017 from anantapur to kurnool. The service scheduled at 3.30 had not reported till 4.30 and no one has reaponded at the bus stand enquiry center or tsrtc help center. The service did not run that day. Even at night 10pm the status was "driver not assigned". I have sent many mails regarding this and also called customer care number of times but in vain. I did not board the bus i request a refund of my ticket. Details of my ticket are below

Tkt no 55742197, name:thaskeen, atp-krnl, srvc no:1620 (Atp-kphb) seats:11 (F), fare:213, doj:15-oct-17 03:30 pm, uid:1273, ph:[protected], www.tsrtconline.in

Sent from my samsung galaxy smartphone.
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Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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Buses to kodad. Y Vijayawada buses will not allow people from kdd to onboard? Especially during festival season. Though buses are of tsrtc? If that is the case then y don't u put SPL buses for every municipality. You take 1.5 fare for festival season but u don't give buses.
Bus number AP 11 Z 7579...BUS CONDUCTOR ..Leterally absuded ..for asking the reason for not stopping the bus at bus stop..too much arrogance showed and misuse of power ...I have to catch the bus by running a long behind it ..is it way to treat ...and finally we have to listen there words ..very much disappointed..

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