Telangana State Road Transport Corporation [TSRTC] — bus delay - expected to leave at 6.30 but came to station at 6.40 from depo

Address:	Karimnagar, Andhra Pradesh, 505209
Website:	Tsrtconline.in

Tsrtc. Journey: godavarikhani-jbs reserved service no: 7268 driver: k sampath contact no.: [protected] is expected to leave from the start point godavarikhani at 6.30am. The bus directly comes from depo and starts from godavarikhani station. But driver is very careless and reached at 6.40am. Further checking of reserved tickets and issuing tickets to unreserved members has made the bus to start at 7.01am. Why does the service is not as per the commited time. Why passengers have to suffer for driver personal delay. This is exploiting the customer and his expectations on what time he would reach, and collapsing his scheduled plans. Is it not tsrtc responsibility to make the bus to start at the right time. If the bus service is from different station we would have thought that there could be delay due to some traffic or other issues. But this bus has come from bus depot which is just infront of bus station. I asked in the enquiry from 6.20am to 6.40am on whereabouts of bus. They mentioned that driver is delaying and asked me to question driver once he comes. He was impolite to me. Staff and the service by tsrtc is in this way affecting passengers.