Telangana State Road Transport Corporation [TSRTC] — Bus Delayed for more than 45 minutes

I had a bus reservation under the booking id ticket number : 80758888
UID number : 4699
Service number : 7791 / RGA / KRMR / MTPL
From : JBS, destination : Jagtial
Depart time was 6:45
But the driver started the journey at 7:30
45 min delay which is really time consuming
This is unacceptable and can’t be taken easy
I request you to please have a look into this matter
It is really important me to reach jagtial on time
I done reservation thinking that time is going to be accurate but disappointed me like hell .
When we pay something we expect something
This can’t be accepted