Telangana State Road Transport Corporation [TSRTC] — Bus reservation issue

Hello TSRTC,

This is P.Teja. The reason I'm this Email is that; I did reservation of a seat throught TSRTC website, for bus with service number: 7985 which is on 7th October. But When I get to the bus. There is someone else in my seat (#22) and he said he bought the ticket. So I consulted Bus Driver (Mahesh). He said that, 'I gave him the ticket as in booking list I got, it is showing seat numer 22 is available'.

So, whom I need to ask now. As it is not a mistake of Bus Driver nor the person who bought the ticket and sat in my reserved seat.

I booked ticked through the TSRTC website around 4:00 AM and the bus departure is at 5:15AM, but they didn't get the updated reservation list, so they gave ticket to other person.

Now, I'm seating beside driver (seat which is available at door).

Thus, I request TSRTC to look into this matter. And solve it as soon as possible.

Personally, I suggest to keep updating the driver and bus conductor about the reserved seat which are booked at last minute.

Thank you.