Telangana State Road Transport Corporation [TSRTC] — Complaint on ts bus conductor of warangal depot

I belong to dardepalli area of jangoan district. On Sunday that is 09/04/2023 at 3:32 pm took bus to warangal to dardepall. I'm carrying vegetables from market in bus. What is tomato box 1 weight 22 to 25kgs and one vegetable sack weights around 34kgs exactly because I counted them.
The reason of complaint is that the bus conductor asked extra money for luggage.
So i refuced to give but he fought with me and defaming me in front of everyone in the bus.
I told him that I'll pay only for ticket and him to charge ticket for luggage then he in showed in his machine and ask me to give 100 rupees separately, but I asked him to give ticket then only I'll pay... Then he immediately with anger and shouted on me using curse words he pulled out ticket from his machine asked me to pay. Then I told him that this is wrong that u have to include luggage with passenger ticket not seperate and i said this much will not be i usually pay like with my ticket only not seperate how much u say... Then he shouted on me that not to say rules to me i gave you ticket you have to pay he screemed then I paid anyway..
But i felt very bad with this conductor rude behavior.. Pleasse not this into consideration and take my complaint and immediate action on conductor.
Complaint as:
1. Asking extra money more than ticket price.
2.Defaming and behaving rude with me in front of every passenger in bus.
3. Not following rules on ticket issue on luggage charge.
Bus no: AP28Z1325
Depot: warangal
Bus shift: 3rd shift from warangal to palakurthy.
Bus timing: 3:30pm start from warangal depot.