Telangana State Road Transport Corporation [TSRTC] — complaint regarding delay of tsrtc bus route 107

To,
The Vice-Chairman & Managing Director
Telangana State Road Transport Corporation (TGSRTC)
Bus Bhavan, Musheerabad
Hyderabad – 500020

Dated:[protected]

Subject: Strong Reminder and Urgent Request for Immediate Action Regarding Irregular Termination of Siddipet Buses at JBS Instead of MGBS, Hyderabad

Respected Sir/Madam,

I write this letter as a firm reminder following my previous complaint dated[protected] concerning the irregular termination of Siddipet depot buses at Jubilee Bus Station (JBS) instead of Mahatma Gandhi Bus Station (MGBS), Hyderabad.

Despite the clear hardship brought to your attention earlier, I regret to inform that the problem persists, causing immense inconvenience and disruption to thousands of daily commuters. This issue severely affects government employees, teachers, college students, business travelers, mutterers (local daily travelers), women, senior citizens, and vulnerable passengers alike, leading to the following difficulties:

Employees and Teachers: Many government employees and school/college teachers traveling from Siddipet to Hyderabad experience significant delays, which causes missed office hours, loss of daily wages, and unnecessary stress. Unpredictable bus terminations force them to spend extra time and money on alternate transport modes, affecting their punctuality and productivity.

College Students: Students commuting daily face overcrowding and uncertainty due to buses terminating at JBS instead of MGBS. They miss critical lectures or exams because o[censored]nexpected route disruptions. Additional transport costs are a serious financial burden on many students.

Mutterers (Daily Travelers): Regular daily travelers who depend on a timely and direct service are forced to change buses at JBS. This results in long waits in crowded and sometimes unsafe areas, increasing the discomfort and vulnerability of passengers during peak hours.

Senior Citizens and Women: The forced bus change creates safety concerns and mobility challenges, especially for the elderly and women travelers who often carry heavy luggage or travel during odd hours. The lack of a direct and reliable service compromises their dignity and safety.

The failure to ensure completion of the scheduled service to MGBS despite buses being dispatched from Siddipet under this route is unfair and unacceptable. The practice of buses idling at JBS for long durations, while passengers are denied direct transport to MGBS, highlights poor operational management and a disregard for passenger welfare.

Therefore, I urge your immediate action to:

Restore regular and uninterrupted Siddipet–MGBS bus services without any short-termination at JBS.
Hold the Siddipet Depot Management accountable through a thorough inquiry and take administrative action if negligence is found.
Improve platform coordination at JBS to avoid buses standing idle unnecessarily.
Provide timely, accurate communication and announcements regarding route changes or delays.
Pay special attention to the needs of vulnerable passengers—senior citizens, women, students, and employees—ensuring safe and hassle-free travel.
This situation requires your urgent intervention to prevent further daily hardship and restore confidence in TGSRTC services.

Please acknowledge this reminder and apprise me of the corrective steps taken at your earliest convenience. If not addressed promptly, I will be compelled to escalate this matter to higher authorities and public forums for resolution.

Thank you for your immediate attention.

Yours faithfully,

{Syed Lateefuddin Mujahed
Daily traveler & Employee
Cell No: [protected]}

Copy to:

Regional Manager, TGSRTC, Medak Region
Depot Manager, TGSRTC Siddipet Depot, Siddipet
Depot Manager, TGSRTC Metpally Depot
Depot Manager, TGSRTC Karimnagar Depot