Telangana State Road Transport Corporation [TSRTC] — Conductor is insulting for asking change

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	www.transport.telangana.gov.in

Hello,
When we take luxary services, we expect the service providers to be more professional. But few are not upto the mark to provide good service.
This is to get to your notice that the conductor (Name : Kalpana) is saying cheap words for asking change. She seriously needs counselling how to behave with people. Intentionally she avoided giving change even though i asked twice and she had so much change (i could hear), while i am stepping down asked, then she shouted cheap words saying to the driver. I have noticed her most of the times distracting the driver and chit chatting always standing there. Mostly about parties and daughter in australia buying houses.

She does not even go inside to give tickets and ask everyone with a rude tone to take ticket from where she is standing, though the bus is empty.

She ind of carrying rude behaviour with passengers for no reason. These kind of people are not fit in the luxury buses.
Date of travel : 21/012016 17:30:02
TNo: 00137744
METRO LX-AC
2401-222
DRV: 212101 CON: 212202
BUS: 09Z7646 FX[protected]
WB- 99073 MCNO- MY2110

I took out my precious time to let you this, please take action.