Telangana State Road Transport Corporation [TSRTC] — conductor of bus charging tickets unnecessarily

Address:

Hyderabad, Andhra Pradesh, 500008

Today i board tsrtc general bus at 5:50pm.
The conductor of the bus was charging tickets even when passengers were having buspass and their respective ids.
He was arguing and was even using rude and abusive word with small school students who was having only pass not the ticket money
The tsrtc should take strict action against this conductor and should instruct strictly for this type of fraudness
When about three passengers called the customer care number tsrtc haven't responded why the slow issue it's disgusting
Seeking for the earliest response