Telangana State Road Transport Corporation [TSRTC] — Delay in delivery

Address:

Hyderabad

On 5th January booked parcel with my important documents in cargo at Kondamallepally, nalgonda to be delivered at Uppal X Road Office which takes hardly 2/3 hours. But till now not received, and saying it takes more 6 hours to reach, causing more tension for me about my documents. No proper contact number, Uppal office people yesterday told it goes to MGBS then reaches, now they are telling if you have such emergency collect from cherlapally center.

I did not understand why from MGBS to Cherlapally it goes when Uppal X Road is on the way to drop the parcel for delivery?

Very poor service, authority with no responsibility and accountability public services always disappoint customers like this only.

That's why we public though it is difficult approaching private services.