Telangana State Road Transport Corporation [TSRTC] — driver rude behavior!

I sent my family today morning i. E 2nd may at 6:05am from v vanasthalipuram to vijayawada (Service number 1463). Driver is very rash when we asking him questions. He insisted to take ticket to 5years kid that to in rude manner. When bus reached vijayawada he said will drop in bus station but he forcibly dropped outside bus station before taking luggage. They have to run after bus for luggage with the help of auto person they chased the bus. If no complain is taken seriously i think tsrtc will get a bad name. Drive. Name is yusuf.