Telangana State Road Transport Corporation [TSRTC] — horrible service

Nalgonda bus depo staff trouble the passengers and speaking very rude to passengers. They are giving incorrect tickets to the passengers and making them to pay several times for the same journey.

They give incorrect tickets to the passengers and they scream if passengers
Question them.

I took a ticket in the ticket counter for nalgonda to hyderabad journey on 10/07/2019, they charged me 110 inr and gave me a bus ticket. That time there was only one bus in the platform, so i got into the bus after an hour ago bus staff told me to step out from the bus and they said i must take the ticket again. They dropped me at an unknown place and i walked 5 kilometers to reach the bus depo.
Again i went to depo and i inquired in the ticket booking counter then he responded to me very rudely and he insulted me very badly. I stepped into another bus again they charged me 220 inr for one passenger, that time also bus staff gave me a wrong bus ticket. I paid thrice for one journey.
Please see the attached screens, tickets won't match with the bus number.
Depo and bus staff people are very rude, they got no respect for passengers and even they have no courtesy. Every day new passengers come to nalgonda bus stand but they don't guide the passenger nicely.

In fact, they confuse the passenger, they give the invalid tickets to the passengers and they trouble the passengers. Bus ticket doesn't even have column says the bus number.
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Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by venkatknd007
Another worse thing is Tsrtc online support people never responded to my complaint, I shared my experience with
online support people on July 18th but still they didn't even respond.
Tsrtc staff is very careless, they don't care about Passengers and passengers money.
Complaint comments 

Comments

it's never resolved
venkatknd007's [Complaint's author] reply, Sep 3, 2020
it's never resolved tsrtc is the very care less and reck less organization, they don't care passengers.

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