Telangana State Road Transport Corporation [TSRTC] — I am complaining about my refund

Address:

Hyderabad, Telangana

I had book the tickets on October 8 through mobile, but seat was not provided for me, I had paid money 2 times, my money was debited from card so i complained about money to customer service number, it is nearly 1 month but I did not receive any refund till now, I am countinuesly calling to the customer care number from last month, they are not responding at all, please provide my money/refund as early as possible, thank you