Telangana State Road Transport Corporation [TSRTC] — i have booked a ticket from nirmal to hyderabad. money deducted but ticket not booked. i didnt recieved any confirmation mail or message.

Website:

tsrtconline.in

I have booked a ticket from nirmal to hyderabad. Money has deducted from my bank but the ticket is not booked. I have neither recieved a confirmation mail or message. I will share reference details.
Merchant reference number :[protected]
Ebs payment id:[protected]
Payment mode: master card debit card_tp
Amount:282
Customer name:narshima reddy
Status:success
These are details i recieved throug mail, but not recieved any mail of confirmation of ticket