Telangana State Road Transport Corporation [TSRTC] — I'll treatment of driver

I have booked a seat in Garuda with service [protected] 88465 From Hyderabad to banglore in red bus app with boarding time 9.10 at Kukatpally village .Till 9 '0 clock there is no call from driver about change onboarding point.All of a sudden some random driver appeared and said this particular bus will start from mgbs after questioning him he rashly replied if you want to come then board or dont.Is this the way you deal with a passenger??? worst tsrtc I will never travel with tsrtc.I