Telangana State Road Transport Corporation [TSRTC] — inappropriate behaviour of driver

I have sent my daughter and sister who are 10 and 11 year old to Spl yesterday i.e 11 June 2019, in the bus with service num 8828.name of the driver is R.Venkateswarlu.I showed the reservation msg to the driver and and asked him to pls see the children..He asked whether the msg is with the children.i told him they don’t have the phn.. He said am not going to take them and will drop them mid way..I told him that I have sent a msg to one of the passengers but he still disagreed which made us angry..I even told if it’s not possible pls give us the money back.He disagreed to every option which I proposed..finally I got down since he started the bus..after going a certain distance he started harassing my children and they started crying.when the other passengers reverted he finally went to his seat..It was the worst experience ever..He even made and ACCIDENT and started a fight with the driver of the other bus.He FOUGHT WITH THE OTHER PASSENGERS lying that he had given them the change of 69/- even without giving..such a worst service I had ever seen.