Telangana State Road Transport Corporation [TSRTC] — ksrtc bus tirupati to hyderabad

We are traveling from tirupati to hyderabad on tsrtc bus route no 2019, today, i. E., 9th feb, 2020. It departed at 4:15pm. We booked this bus as it has tv facilty. They did not switch on the video until 6:30 and when asked they said there is no remote.

Travelling for so many hours, we feel we should have some entertainment and most disgusting part is you charged us 1, 000rs. We would have gone for a private travels who is charging 800bucks with all the amenities working properly.
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As we traveled from tadvai to medaram on 5/2/2020 actual fare is 41 but fare collected is 50 per passenger

Dear sir,
I am G CHANDRASHEKAR, Today morning I lost my pocket along with bus pass in pocket, I think my pocket is slipped in bus, the bus no is 242AG, please return to me if it find to any one TSRTC staff, I moved out from bus at rampally X road

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