Telangana State Road Transport Corporation [TSRTC] — Ladies reservation in city buses

Sir,
My daughters who iare 10 and 12 years travel to school everyday to and fro from nagole to bowenpally with school bus pass. Today is the second time that they were denied a ladies seat, by male passengers. The problem here is the inaction of the bus conductor, saying that they are sitting in the seat from a long distance, and who are you to tell them to get up. Moreover, when a fellow lady passenger, who is the relative of the male passennger, was abusing my daughter continuously from tadbund to patny, the conductor did not take any action. When my daughter, took a ticket inspite of having a buspass, he arrogantly said "Nothing will happen even if you complaint to depot manager." To whomever you want to complan u can do it. This is how your staff are treating the are girls alone in TSRTC buses. This is making them insecure. They travel by standing most of the time, but today she is not well due to ladies monthly issue and having stomach pain and asked for a ladies seat . The crew of the buses should be sensitized and should act in making girls or ladies comfortable in the buses.
I request you take necessary action in this regard. against the negligent and arrogant conductor. The bus no. Is AP 28Z4447. Kindly do the needful. It will be very nice of you if the details of acrion taken in this regard is informed to me either to my mail [protected]@gmail.com or on [protected]. Thank you.