Telangana State Road Transport Corporation [TSRTC] — late arrival

Address:

Hyderabad, Andhra Pradesh

On 29/05/18, serv no:2429, from mgbs, hyderabad to tirupathi, schedule arrival: 1300hrs, bus arrived at 1410 hrs, when asked for delay, no proper response, i was contacting bus driver k foulaiah since 1300 hrs he was telling within 10 min bus will b coming,
With such irresponsibility how to cope up sir, please do take action n inform me sir.
Without knowing exact time of arrival for almost 01 hr it is really pathetic sir