Telangana State Road Transport Corporation [TSRTC] — loss of bus pass

Address:Hyderabad, Telangana

Sir, i was travelling in 49m bus i showed my pass to the conductor and when i got down the bus i found that it was lost (Not immediately after getting down). I think that it might have slipped from my pocket, so please see that i get a new pass.
Place of incident: masab tank bus stop
It was renewed recently on 5th, february, 2020
*please see that i get a new pass*
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Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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I am waiting from 2 hours bus is not on time and no buses coming from 2 hours, this Telangana govt is the worst service providing to peoples.
Today i was travelling through RTC bus no 299 after the moment when I deported to the koti bus stop.

I checked for my bus pass, where I couldnot find it!

please issue me with another bus pass.
Driver blocks free left from Indira Nagar to Gachibowli Miyapur Road. When asked he along with his helper responds saying "We will drive this way, you go and complaint to anyone you like". Bus # TS09Z 7632.
Attached pic where Bus driver was not at all worried of me taking the pic.
This attitude towards bus drivers is common scenario

Sir we had boarded the bus on 14th February. It was supposed to reach at 7:30am in visakhapatnam, but it has reached 11:30am in vizag. This is meaningless and the driver was so harsh at passengers.

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