Telangana State Road Transport Corporation [TSRTC] — Misbehaving Staff

I have booked a bus to travel from Bengaluru to kurnool, the bus was delayed at first later i handed over the luggage to bus staff the bus staff was very rude he said if you have booked a ticket don’t you have sense to see the ticket number.. that rudeness even triggered me neither used a foul language neither a bad word later after sitting in the bus he comes near to seat and threatened me that as I’m passenger he is not doing anything other wise he would have shown me something else.. are you guys employing staff or goons