Telangana State Road Transport Corporation [TSRTC] — Missing bag at destination

I boarded TS18Z0042 bus at Nirmal at around 5:00am my 4 bags in my Laguge were in the side dicky of the bus, when I got down at the JBS bus stand, one my bag in the side dicky is missing and the bag on the bottom was missing strange, I asked the driver and he was no answer, complained to the DM(Nirmal) and asked to call the driver, she didn't respond yet. The driver has the access to the dicky lock then who is responsible for it, it was around 60k for me, please help me out with this.