Telangana State Road Transport Corporation [TSRTC] — money deducted but didn't get ticket i have tried to book the ticket from

Address:

Guntur, Andhra Pradesh, 522001

Www.tsrtconline.in from guntur to hyderabad for service no. 1159 on 22/10/2018. Date of journey is 23/10/2018. I did payment using my credit card and money got debited from my card. However, i didn't get the ticket details. So i didn't get the ticket. I want you to do the refund of my amount.

Bus svc no: 1159
Date of journey : 23/10/2018
Journey : from gnt to hyd

Payment status: authorized
Payment id :[protected]
I am attaching the screenshot of the successful payment from ebs website.