Telangana State Road Transport Corporation [TSRTC] — Non availability of bus to Kphb ivth phase

A biggest housing board colony of Asia is KPHB and ivth phase is a part of it. I regret to inform you that there are no city buses running frequently and earlier we use to get. The information received from the customer care is the busses are cancelled hence it was not there at least once in an hour
I was waiting since 10.50 to 12.05 at Kukatpally but still I didn't got the bus
Then what is the use of pass when I need to spend the money for auto every time
So request you to please revive the busses