Telangana State Road Transport Corporation [TSRTC] — Poor services, low standards of maintenance

I booked a bus with the ticket no:67470834 with service no:1953 from Hyderabad to palvoncha in GARUDA PLUS where the pick up time which was given is 15:10 but we didn't get the bus details and tracking and we waited for 10 mins then we got the details and we called the bus driver and asked where is the bus? he said the bus is in the depo and it will take 30 to 40 mins to reach the pick up point and we had to wait for almost more than hour and coming to the bus the infrastructure the standards are not up to mark and the ac vents are broken and charging points are not working and water bottle is not provided .Then coming to the drop point it was mentioned that 21.30 it will reach palvoncha but it drooped me off at 12.40 am what kind of standards that tsrtc have??? same situation happened to me another day were I was travelling from palvoncha to Hyderabad in super luxury with ticket no:67527848 service no:8925 the bus was not clean and the seats are filled with dust and charging points are broken and push back was not working