Telangana State Road Transport Corporation [TSRTC] — Re -ticketing issue

Sir I'm a female passengar, I booked a ticket from hyderabad to vijayawada (1615). During book process by mistake I have selected gender as male .during pick up driver denied to accept my ticket even though I have all booking details, ticket number and everything. As driver was not accepting my ticket, as there was no other option I purchased a new ticket for my journey. Please consider this issue and I request to refund my ticket money.