Telangana State Road Transport Corporation [TSRTC] — refund amount request for cancelled ticket

My tcket no 63309657 was cancelled by the tsrtc service and i got a message that refund will be intiated by 4-7 workig days but i didnot receive any amount please slove my issue service no 8793 from jbs to gdk
I request you to please refund me the amount as i did nit cancel the ticket the service was canceled due to the strike and i thought i wil get the amount after the strike completion but fw giot there refund please intiate y refund too
Thanking you in advance
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