Telangana State Road Transport Corporation [TSRTC] — Regarding name change

This is from pesari Gopal Reddy...I worked in Telangana depot and retired also...I changed my wife name from Pesari radhika to pesari punyavathi accordingly as per her certificate...we changed in bus pass also took acknowledgement from panchayat office also but still general manager of bus depot is not agreeing and again saying to get a letter from panchayat office...please check already I have submitted the name change and having regressal from them...I request to give buspass to my wife ...