Telangana State Road Transport Corporation [TSRTC] — required refund

Dear sir/madam

On 02/04/2018 at 10:20 pm i have booked 2 tickets for the service no
2493 (Rajamundry () kmm-mgbs) seat no:7, 8, fare : 734/-

At 10:20 pm, i have received a message to my mobile number that
Amount got debited to tsrtc

With merchant reference number : [protected]
Ebs payment id : 98082280

But i did not received any message about ticket confirmation., when i have seen tsrtc web browser these seats are in reserved status, then after
30 minutes again when i opened the browser, these two seats are empty, so
Again booked these 2 seats because of emergency..

So far i didn't get refund amount, debited for the first time booking seats..

Please reply me regarding the duration it takes to credit the amount..
Was this information helpful?
No (0)
Yes (0)
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
May 12, 2018
Updated by sudha maduri
dear sir/ madam

its been one month, I didn't received refund yet..

please kindly look into this and do needful.

see the screen shot below attached..

April 2nd 2018, I lost the money.

Complaint comments 

Comments

Express buses are very slow For example AP 29 Z 1711
dear sir/ madam

its been one month, I didn't received refund yet..

please kindly look into this and do needful.

see the screen shot below attached..

April 2nd 2018, I lost the money.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana State Road Transport Corporation [TSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    2363
    Pending
    0
    Resolved
    29
    Telangana State Road Transport Corporation [TSRTC] Phone
    +91 84 9990 0900
    Telangana State Road Transport Corporation [TSRTC] Address
    India
    View all Telangana State Road Transport Corporation [TSRTC] contact information