Telangana State Road Transport Corporation [TSRTC] — rtc or personal vehicles of drivers and conductor?

Bus no. Ap36z0159. Depot. Mahabubabad. Bus stopped for more than half an hour in some village en route so that the conductor of the bus could do her personal work. Apparently she was to receive some money from a person in the village and she made the bus stop there for half an hour and collected her money. Even shouted at us for asking. Her reply was "if you want to be on time, next time catch a bus that starts an hour early". Most sensible response i have ever heard. I think rtc buses are like personal vehicles of drivers and conductors so that they could do their personal work wasting the time of all 50 passengers.