Telangana State Road Transport Corporation [TSRTC] — rude answering of conductor

Address:

35-471 KOMMENENI RESIDENY, 522616

To
The department manager tsrtc
Nrmal

Respected sr iam naveen from chilakaluripeta andhrapradesh the other day i have reserved two seats to karimnagar male 42 seat no 5
Female 65 seat no 2 service no 8122 ongto krmmr
Nameof the drive prabhakar they reached chilakaluripetaand left before 7.0. P. M[6.45p. M] which they suppose to leave at 7. P. M when i call to driver he answer very rudely saying we are not going to stop for your sake lone than i imm editely caught other bus to guntu but strange thing they have not reached guntur also i have enquired where the bus is finall i came to know that they have stopped outside guntur busstand for loading
Finally in this process i got my left arm sprainned and secondly i haveto take ticket to guntur which is extra cost finally my mother in law whois a senior citizen age 65 suffered serious ill health and also drive is not even realised his mistake more over saying go and complain to whom ever you like i request yoursir it has to be view seriously and to take serious action against him or else this incidence will a very bad impact on tsrtc organisation waiting for correct action
Copy to all tsrtc depot