Telangana State Road Transport Corporation [TSRTC] — Rude behaviour of the tsrtc conductor

I am a lady passenger, travelling twice from Prakash Nagar to Kondapur and Kondapur to Prakash Nagar in 10H bus on a daily basis.
On dated 5th December 2022, I have completed my duty & from Madhapur Police Station Bus Stop I have boarded at around 9.00 pm and was going to Prakash Nagar in TSRTC bus (10H) bearing the bus number AP28Z 3639.
During my travel the bus conductor Mr. Srimanchalam was collecting the ticket amount and issuing the tickets to my nearby passengers and whereas he did not ask me for the ticket.
As a responsible conductor, his or her prime responsible is to collect the amount from each passengers and issue the tickets or need to verify the valid bus pass of the passengers.

Mid of the way one of the senior official came inside the bus for inspection. Meanwhile Mr. Shankar Senior official asked me to show the ticket. At the same time, I told him nobody has issued me the ticket. How can u are expecting the ticket from me. Immediately Mr. Shankar issued a challan (No: 89224) of Rs 230 and forced me to sign the challan and pay the same amount immediately through UPI.

Then I tried to explain regarding my concern. But both of them started arguing with me and same time the bus conductor was behaving inappropriately & such a advancing manner towards me. In addition, the conductor scolded very bad words in front of the passengers after the senior official got down at Sanath Nagar Bus stop. Money is not a matter. In a day we are spending money everywhere. But this type of behavior which is not acceptable under section 499 and 500 IPC for defamation and assault under section 323 of IPC.

However, it is very sorry to say that, with these types of behaviour, how can anyone especially woman passengers can get proper justice and travel safely in a public transfer to their destination…

Government is taking so many positive initiation in the Telangana State for Women Safety and Security and also conducting so many awareness programs and preventive measures throughout the state.

However, a small virus (like this type of bus conductor) can spoil entire positive efforts and awareness programs. Hence it is suggested to educate and proper necessary action to be taken against these type of people.