Telangana State Road Transport Corporation [TSRTC] — Service no:8310, from hyderabad to hanmakonda on 16.01.2017

Address:

Hyderabad, Andhra Pradesh, 500085

I reserved on line ticket for the service 8310 vide Ticket No. 53545151 from Hyderabad to Hanmkonda and boarding point at KPHB. The scheduled time for boarding was 10.55 AM on 16.01.2016. UID:4452
When I reached the boarding point at about 10.30 AM the attender at the counter informed that the service had left already at 10.15 AM. The Driver Mr Sampath Staff No 652859 when contacted by your agent informed that he had reached Uppal by that time.
I was advised to cancel the ticket since the service is not available.
My enquiries, to TSRTC complaint cell on Phone Nos[protected] who inturn directed me to another contact no.[protected], yielded no proper response. I don't understand why and how the bus could leave much ahead of the scheduled time ( about one hour before time) without even informing and bothering about the passenger or atleast your agent at the boarding point KPHB.
I think TSRTC rightly deserves the plight at which it is standing today and fit to be privatized as they are so unconcerned and indifferent towards passengers.