Telangana State Road Transport Corporation [TSRTC] — Station incharge and driver negligence

Address:

11-27-187 Vasavi colony kothawada warangal

My self Dr. Suresh from KMC WARANGAL.My bus was booked for 3am in morning from hanamkonda to hyderabad with service number 8315.I have reached station by 2:45am when I enquired for my bus station incharge said bus was departed...i asked him that how bus was left without contacting reserved ticket person...and it came early and left early before scheduled time...station incharge said bus driver said they didn't have any reservation tickets and then they left...immediately I chased bus for next stop i.e, Khazpet there on main road we got bus and asked driver why and how did he departed so early and that too without reserved ticket...he said in station they said they dont have any reservation tickets...and in this chasing scene I have called for the bus driver number several times but it was not reachable...because for their negligence I could have missed my exam tomorrow in hyderabad...will they bear responsibility for that and my for my career...when im asking them literally those people are shouting at me...if this complaint doesn't have any action on them definitely i'll approach higher authorities...