Telangana State Road Transport Corporation [TSRTC] — Student Bus pass mistake

Address:

Uppal bus stop new renewal counter

Hello my pass date has overed on 14 march so I went to uppal bus stop it's a new renewal counter on 31march to renewal the pass and he took 200rs and gave me the pass from the date of 31mar to 12aprl actually pass should be given for 1month now I lost the money please solve my problem