Telangana State Road Transport Corporation [TSRTC] — Sub:- TSRTC Logistic Services Damage of Material (Paints can) in your office, Nal

Address:

Nalgonda TSRTC

I V.Sreenu, consignee of above reference cited, humbly submit that on[protected] I bought two MRF PU wall paints cans in Parmeswari paints shop, Prakasam bazaar, Nalgonda worth Rs.18300/- and same was send through my friend for booking to Khammam on same day through TSRTC Logistic service. At the time of booking I contacted one Venkatesh who is booking clerk in your logistic office, and I said him to put the material in safe way at the time of transport. And he charged Rs.210/-, and he promised me that he will keep the material in safe way to Khammam. And he also said to me, at this time no direct buses to Khammam, if today send there are exchange of two buses (Nalgoda to Suryapet and Suryapet to Khammam) while shifting in two busses paint cans will damage, tomorrow the material sends through direct bus and it will keep safe.
On[protected] I received phone call at early morning 06.39 am from Venkatesh who is working as booking clerk in TSRTC Logistic, Nalgonda, and he said that while the Hamalis were threw the paint can on pulling cart, due to their negligence one of the paint can was fell down from the pulling cart, resulting the paint can was broken, and paint was fallen on the cart and nearby surfaces. The above circumstances hurted me mentally, and the work was stopped at my home in Khammam. I got loss.
Therefore, I requested the kind officer to enquiry regarding this matter, and fulfill my loss. I faithfully believed on TSRTC (CARGO LOGISTIC SERVICES), Nalgonda.
Which act of kindness I shall be ever grateful to you sir,